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    The Solstice

    3.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    8 months ago

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    The Waterways of Lake Saint Louis

    (6 reviews)

    It is currently 88 degrees in our apartment. It is July 10th and our A/C has not worked properly…read moresince JUNE 12. My 85 year old mother who has respiratory problems might have to go to the emergency room because of the heat. We submitted numerous work orders. The repair people would state it was fixed, but it wasn't. We have been given the runaround for a month. The property manager visited our apt. last week. Upon entering she stated "it wasn't that bad" when it was 77 degrees in here. Our electricity bill was $550 in June. The bill is not completely due to the weather. We have lived here 3 years and compared the kilowatts per hour in addition to the cost. Our apartment is approximately 1400 sq feet. They provided ONE small window a/c unit, and refused to provide us another. We are being told our a/c unit will be fixed on Wednesday. Until then there is "nothing they can do", yet they refuse to provide an additional window unit, and for a month now they have not resolved the problem. If you are ok with these type of repairs taking a month, then this is a great place to live.

    I've lived at this property for a couple years and won't be renewing…read more In my experience, the customer service or care for residents has dropped significantly. For some reason, property management thought it would be ok to have lawn mowers start mowing bright and early at 7am. Nothing like being woken up to the sound of a lawn mower right outside your window. If it's not a lawn mower, it's a leaf blower, power washer or noisy grounds' crew vehicle driving back and forth early in the morning. When asked if they could possibly start the mowing operations a little later like maybe 8 or 9am they say no and that some city ordinance allows them to start that early. They clearly don't respect the people they take a rent check from. If you live near the family pool you can expect four months of screaming kids and loud music. When the office was asked if they could do something about the loud music or yelling kids they said "it's only four months of noise". I've had work orders not get accomplished yet were marked "complete". So there is some incompetency in that department as well. The rent goes up a significant amount when you renew so keep that in mind. The property looks like a country club, which is nice, and it's very safe. However, that comes at a cost.

    O'Fallon Lakes

    O'Fallon Lakes

    (4 reviews)

    Yes I called to ask about availability for a one bedroom ground-floor. They answered the phone…read moreearly before they opened she was very pleasant answered all my questions. And I'm hoping I get to go see one soon when it's available. I believe if service is good on the phone then I believe the rest would be great.

    The worst experience of my life ever. If I could leave a negative amount of stars I would…read more Back story. I signed a lease on 5/30/25 with O'Fallon Lakes Apartments in O'Fallon MO 63366. Prior to signing I was told the unit had been inspected and cleaned. 5/31/25 not even 24 hours after signing as soon as my stuff started to get brought in off a moving truck water was noticed on the hallway floor. Called emergency maintenance and the gentleman came and brought me a shop vac and the cause of the water leaking into the hallway, hall bathroom, and living room was coming from the water heater closet. The water heater itself was the original one in the unit still. Sitting in a pan blocking the drain for the ac units. The drain it was upon was for my unit, the second floor above me and third floor above that to drain into. There's black mold growing in the water heater closet. I was told to suck water up with the vacuum and keep using towels around it like I had been doing since it was noticed. On Monday June 2nd maintenance for the property came about 2 in the afternoon to take the water heater out and replace it and make sure it set on two bricks and no longer blocked the drain. I asked what would be done about the water seeping into the floor and contacted management also right away to express my frustrations. O'Fallon lakes manager Jessica Kilbert said she could have Sams come out to do an anti microbial cleaning. I advised her that the floor needs to be replaced as the cleaning suggested would only worry about the surface. On 6/3/25 I contacted the city of O'Fallon to find out the unit hadn't been inspected since January 2024 and they should inspect before and after every tenant. The supervisor of code enforcement came and looked at the situation the week I called the city of O'Fallon. After city of O'Fallon talked with management, Jessica told him she had no idea that units had to be inspected after every tenant moves out and a new tenant moves in. Servpro came out to finally assess the damage and stated the entire flooring needs to be replaced as once they cut the top layer there was and still is two more layers of flooring. Jessica did return the deposit and first months rent via the same cashiers check I provided. Now to move from main floor unit to then third floor within the same building they are not cooperating in assisting with movers/moving truck as I had come out of pocket to begin with for this matter. Now instead of the $1487 paid on 5/30/25 they want $1637 before I can even be moved units. I shouldn't have to keep coming out of my pocket more due to the lack of O'Fallon lakes following a simple protocol. If the unit had been inspected before I signed like they stated then none of these issues would have come about. It is myself and my 8year old son still in this same unit with mold growing. And still a chunk of flooring cut out. Something needs to be done about this and they shouldn't be able to treat people this way. Forgot to mention that there was a fire ignited by someone to a vehicle that caused the car port to be damaged. 3 totaled vehicles and one with cosmetic damages on 6/17 and the fire to vehicles took precedence over my current living situation. So if you care about your own well-being or that of your family's then DONT MOVE HERE.

    The Solstice - apartments - Updated August 2026

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