What a spectacular business…read more Microdyne has quick become my computer repair shop of choice. They are fast, and have such a high level of integrity. So rare in today's world.

Quick, affordable and efficient service. There is no better option in Medicine Hat. Plus they…read morecome to you!!! No more unhooking your computer for service. Just give them a call at (403)580-5652 and they will send a certified technician right to your door!

Great customer service, clean and organized store plus excellent pricing...lots of selection too!read more

Sent in a laptop for repair. Came back in a large box with zero packing with eletrical box flying…read morearound like a clothes dryer. Everything broken. It was in wifes name and they upsold her from the $1700 they would give us for the destroyed computer to a $3400. After 6 months it crashed on every program. took it in they updated and put in the wrong bad driver and sent me home. never asked my name or if i was a member. We took it back to the store in person 20+ times, had contact with them 40+ times, had it shipped to BC 3 times, had not one but two remote sessions where both techs asaid it was a lemon and should go back to the store to have it replaced. The store determined after having 6 of their best expert tech condemn it tha it is a small game that is the proble. the techs stripped everything off the hard drive and only installed Firefox. Every program crashed and with out the game ever being installed. Its not the game and the remote techs both said its a lemon and should be replaced. It has now been over FOUR MONTHS and i still dont have working computer. THIEVES! CON MEN! You cant call their stores. they cant ccall their stores or deptartments. They have no customer service to complain or settle a claim. IF YOU EVER WANT TO USE YOUR PURCHASED PRODUCT DO NOT BUY IT FROM THIS MOB! BAD BUY! wORSE BUY. GEEK SQUAD CAN FIX NOTHING. When you give your computer to geek Squaad and they take it thru their little door its just a mail room where they ship it to BC to hopefully be fixed. You are better off to buy from Amaazon and have it show up at your door and if there is a problem ship it back and get another in a few days NOT 4 MONTHS! Leaches! BOYCOTT BEST BUY!!!!!!

Brought in an iPhone 11 with charging issues and these folk had a look at the cable port, cleaned…read moreit, and got it going at no cost to me. Also had a problem with one of my texting threads that I could no longer respond to and again, they similarly rectified that issue on the spot at, again, no cost to me. Very kind & much appreciated. Thank you.

DO NOT BRING A MAC COMPUTER HERE. If I could have put zero stars I would have. The hell I went…read morethrough is long (read if you wish), but I never leave reviews so know my frustration is very justified, and I just really don't want anyone else experiencing this terrible customer service. The short of the problem is there is a huge disconnect between the front staff and technicians, so not only do your requests not always get to the technicians, but there is very little information given back to you on what was done with your laptop. Hopefully most mac users know to use a mac certified shop, but if not please learn it here (my boyfriend picked the shop else I would have never brought it here in the first place). Now to explain the specific rollercoaster I had. I have a 2015 mac and went in to get a diagnostic on the battery, and IF a replacement battery will fix the problem then I wanted to put a larger hard drive in. I showed up and all the above was done, but no communication was given to me because the front staff never knows anything so I just assumed this meant the battery would be fixed. Then i proceeded to bring my laptop back THREE times over the spring because the battery was actually worse, which was incredibly time consuming for me to do since I live 1.5 hr away. One of these times was completely wasted because apparently they didn't even look at the battery but only the other minor request I had. Finally I took it for a second opinion and they said they had put in a hard drive with an adaptor that pulls from the battery which is why it was always dying, I then emailed them multiple times with my solution and plan to buy the correct hard drive online, and then bring it to them to exchange so they could take back the original unit. After many emails and only one useless response I decided to do it myself and just return the hard drive to them, but despite my warning of what I was going to do they of course wouldn't accept the return because I had removed it instead of them. So I have now almost spent enough to have just purchased a new laptop.

every time there is something in the flyer they never have it in stock and then they try to sell…read moreyou a more expensive item. typical bait and switch from this company, seen this practice from this company for 20+ years- they did have a good car audio installer back in the day but now its just snot nosed salesmen trying to make a buck at selling you what you didnt want in the first place. and always trying to upsell the customer- i do all my own installs, i dont need a 20 year old degen telling me how car / home audio works or trying to sell me what i didnt ask for (upselling$$) i guess its back to ebay or amazon ! so much for supporting local business !!

service sucked after my car was worked on I had parts all over my seats and floors missing multiple…read morecomponents that they claimed "aren't in the box" got my car back my subwoofers broke within a month of being worked on and it's not a new issue they did the exact same thing last time and I've paid over 1000$ now for Bluetooth, horrible value and I would not recommend going to here. scammers