Collyn did my HydraFacial and I absolutely loved it. The staff is always friendly and it's…read moredefinitely a relaxing environment.

The wife and l enjoyed the massages. The couples bath, not so much. Small tub. No jets. Not big…read moreenough for two. In fairness, I told the staff we had get out after a couple of minutes of a half hour soak and they took it off the bill. Over all, it's a nice place and we will go back... but no soak tub.

This a beautiful spa, and I had an amazing massage! I found…read moremy place, and I can't wait to try more services!

I may have had almost every service they offer as this spa and can recommend everything. You will…read morenot get a massage anywhere that is as good as the massage you will get at Elia. Everything product used is toxin free. My favorite service is derma plane and my skin is glowing and bright when I walk out. The atmosphere is so calming, just walking in to shop their retail space is relaxing.

I had a great experience here. My massage therapist was Ed and he was phenomenal. He listened to my…read morebody's needs and made jokes at the end of the service to help me feel comfortable. The robe was a great feature but my only complaint would be that I wish the locker room had double doors to have more privacy.

I treated my 74-year-old mom to a 1-hour Swedish massage while I indulged in a Vichy shower and…read morescrub. We were first led to the locker room, where robes and sandals (in the sizes we provided over the phone) were waiting for us. From there, we headed to a serene waiting room to complete paperwork. A staff member brought out warming neck pads, which was such a nice touch, and I also noticed a small refreshment area in the corner, which felt very thoughtful. My Vichy shower and scrub were amazing. I instantly felt comfortable with the provider, who did a fantastic job. The massage portion with the scrub was heavenly, the water was perfectly hot and I left feeling completely relaxed. My mom said her massage therapist was gentle, attentive, and made her feel very much at ease. The pressure was just right for her, and she left feeling absolutely spoiled. The front desk associate was also incredibly kind and even offered us both 10% off as first-time guests. Overall, the service was wonderful, pricing was standard for the area, and we'll definitely be back!

Loved the facial, love the salt room and love Salt Peace!! Will be back for more good stuff!read more

Highly Recommend Salted Peace I've been a client at Salted…read morePeace for nearly two years now, and I go in regularly for monthly sessions. The entire experience has been consistently excellent. The staff is always professional, welcoming, and genuinely committed to creating a relaxing environment. I especially want to recognize Whitney G, who has been doing my massages. She is outstanding. Whitney has a great ability to identify areas of tension and apply the right amount of pressure to make the session both relaxing and truly therapeutic. Because I exercise at least five times a week, my body definitely needs time to recover, and these sessions make a real difference. The massages at Salted Peace are not only mentally relaxing but, more importantly, help my body recover and stay functional. If you're looking for a place with skilled therapists and a professional, friendly atmosphere, I highly recommend Salted Peace.

Definitely one of the best facials I've ever had. The aesthetician was so nice and so helpful…read more After talking to her about my skin and what I wanted out of the treatment I decided to do the hydrafacial. Definitely worth it for me! My skin feels so fresh and hydrated. And the best part? At the end she showed me everything it sucked out of my face. Wow. Just, wow. The facility is also very nice in general. I came two hours before my treatment and enjoyed laying out by the pool, soaking in the hot tub and sweating out some toxins in the sauna. The showers have this nice eucalyptus aroma therapy you can use. Loved it. The only criticism I have is they need better signage from the lobby. I walked around for a while before I found someone who could point me in the right direction. To save you the time: when you walk in, take the elevators on the left to the 4th floor. You're welcome!

For a luxury spa inside the Omni, I expected a much higher standard of service and better…read moremanagement. I was also disappointed that pricing discussed beforehand didn't clearly reflect the mandatory 20% service charge added at checkout, making already expensive services significantly more costly than expected. Unfortunately, the experience didn't match the premium prices.

It is a beautiful place and I have had some great massage therapists…read more But... once you get on the membership and unless you use it on a regular basis, you financially lose. They will not allow you to stop the subscription to catch up. I had some extenuating life circumstances and could not get there and so now I get to lose hundreds of dollars which may now be over a thousand for nothing. Just billed to my credit card each month. I feel sorry for the front desk staff, Ive heard them get an earful from upset customers while standing in the lobby. I'll never recommend anyone get the monthly membership, you may save a few dollars on the front end, but you definitely lose big time on the back end, if life happens.

Now Massage Review- Felt Hoodwinked!…read more Melissa was a great masseuse! I enjoyed my massage and contemplated a membership until I went to check out. The pricing was MUCH higher than I was quoted when I came in person to book my appointment. A friend had given me a gift card for a massage. I did not know the amount. I asked the young person at the front desk would it cover the whole massage? She looked up the amount on the gift card and told me yes. I said great! I would like to book and upgrade to a longer massage. I asked how much more I would have to pay out of pocket and was told an amount. I was asked to enter my info on an iPad which I did and I returned a few days later for my massage which was lovely by Melissa. I wasn't thrilled about the curtains separating the dark treatment rooms and the lack of appropriate place to put your clothes, coat and belongings- small basket on the floor isn't ideal... I digress... from my main issue. When I went to check out, I was STUNNED when I was told how much I owed! I explained my confusion. I was told it by the lady at the front desk this wasn't THEIR fault and they are not going to eat it. She said she could get the manager but the manager would concur. She spoke to the manager who initially did not come out. She simply said the charges would stand. Then I told her that I had considered membership during my fabulous massage but no longer. She asked why didn't I start with that? That they could activate it now and decrease the cost to member pricing. I told her there wasn't a chance! She said "oh were you waiting to see if we were going to comp you before you made your decision?" The manager did finally step out to speak to me. He simply said the employee may have quoted me the member price difference. The employee I spoke with about pricing was at the front desk at both initial booking and checkout. She did not admit her role in this confusion. I am sure it is a busy place and it is easy to make mistakes. These pricing structures can be VERY deceptive and confusing to new customers and apparently to some staff. I had hoped that by booking in person I could have clarity on my out of pocket costs. Unfortunately not. My dispute is not about the ridiculous high cost I was asked to pay as a "non-member", it is that I was misquoted a price when I booked and I wanted to understand how to have avoided this error. This whole event could have been avoided with better, kinder communication. I won't be returning to NOW. It is a shame. I live about a mile away, I could have been a loyal customer. Now I am a loud opponent.

Lauren at Ritual Wellness in Franklin has been absolutely amazing. She's so kind, knowledgeable,…read moreand made me feel completely comfortable during my colonic session. Starting this journey again after a few years away from this type of self-care, has definitely been an adjustment, but Lauren's method and her machine make the whole experience feel safe, gentle, and really effective. I truly trust her process. I'm so excited to be prioritizing my health again, and I couldn't ask for a better person to guide me. Highly recommend if you're looking to reset and take care of your body in a supportive, professional environment!

I have been to many colon hydrotherapy studios around the country and Ritual Wellness is by far the…read moremost beautiful studio I have been too. It has a high end spa vibe with cozy towels in the treatment rooms, a gorgeous sauna and delicious fresh healing juices for after your treatments. The staff is professional and welcoming, with out being overbearing. I definitely plan to visit this healing sanctuary my next visit.

I go to a lot of spas--this is the best of the best spa experiences and the top in Nashville--great…read morestaff, friendly --many services to pick from. No complaints!

Finally got around to using a gift certificate that was purchased for me only to find out that…read moreBrentwood Day Spa had been sold. The new owners offered to honor the gift certificate at 50% of the value. Prior to taking on ownership the new owners should have done the right thing - reached out to those with unused balances to let them know what was happening. I come from a customer service background and this is unacceptable, especially when a potential new customer is about to book a full day of spa services. Will gladly take my business to another spa in Brentwood, there's a reason why I had never heard of this place and this speaks volumes about the business they are running.

I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

I enjoy their greeting staff and the comfortable vibe of the salon. Katie does a great job with my…read morehair and she is very positive to be around and that is always good.

Taylor was amazing and gave me my blonde hair back! I'm so happy for it to be back just in time…read morefor summer!!!