Just a lovely experience - I've been there several times now and it's always first rate.read more

Mary is a wonderful masseuse! Her manner, her touch, her music choice, are all reasons that I keep…read morecoming back. The spa area itself is very warm and inviting and I recommend a moments peace to all my friends, coworkers, and family!

This was probably the worst reflexology I've gotten in the city. My daughter and I stopped by after…read morea long day of shopping. They weren't busy so they accepted us as walk-ins. We both agreed that we should have saved the money and gone somewhere else. The lady who did my reflexology didn't use much pressure, moved way too fast, used the same repetitive motion, and stayed in the same area the whole time. Same for my daughter, except her pressure was fine. The man in the chair across from us was snoring so his must have been great. Overall we left and our feet were still tired and sore. We won't be back.

Quiet and calm midday getaway! I called minutes before for a 2:30pm appointment on a weekday. I…read moreenjoyed every minute!

My husband scheduled me the 110 calming experience for Mothers Day. He made sure to ask for someone…read morethat had been there awhile and skilled with their technique. Brittany was extremely professional and intentional/thoughtful with every moment of the experience. It was evident that she was passionate about her craft. I will absolutely be back to see her again soon!!

I received a promotional email with a discount code from Woodhouse Spa in Franklin. After noticing…read moreI was charged the full amount I sent an email requesting a refund for the amount as per the promotion. The response was, "Unfortunately, there should have been a discount code to be typed in by the customer and that would have given you the 20% off discount." I replied, "The promotion said "no code necessary." No response. I emailed again, no response. And again... I finally received a response 5 weeks, 4 emails, and 3 calls later. I was told they are unable to assist and questioned the promotional email I got. I replied with a screenshot of the promotion which clearly stated, "It was a glitch, but we are happy to take 20% off of your next scheduled service." I would've left one star but my wife said the service itself was great. The business practices, lack of transparency, and ultimate response is unacceptable.

Nate for the win!!! As a female it's important to me feeling comfortable with a male practitioner…read more This guy is professional married, good guy making a living for his family. He is real deal no issues. Perfect pressure. I usually do deep tissue and just great pressure for me :) Go for it, you won't regret it!!

I had the best facial here! When you walk in the door there is immediately a clean, calm vibe. I…read morewas greeted and led to a dimly lit room with water to refresh myself before my treatment. Madison did an amazing job! She walked me through what steps would be applied to my skin, and I left feeling refreshed with glowy skin!

Had a signature massage and facial. Everything was great from the moment you walk in you start to…read morefeel the relaxation, the friendly staff, the salt room, and services were incredible! I've had Nico and Elvis for the massage. Will definitely be booking again.

Although a little on the pricey side, this was a great splurge for an amazing facial. When I…read morearrived and got checked in, I was led to a waiting room that had a Himalayan salt wall and was very relaxing. There were other people in the lounge chairs, also relaxing, and waiting for their services. When it was time for my appointment, my Aesthetician promptly came and got me and led me to the treatment room. It was very soothing and smelled great inside. I loved my aesthetician and she did a great job with my facial. She had a lot of recommendations and of course it's optional at the end if you want to purchase any of their products that they have there. I will definitely be back for another service!

I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

I absolutely love this place! The ambiance is not only unique, but beautifully crafted and…read morerelaxing. I personally love the vibe, from the stunning woodwork, the candlelight, and the ocean waves is so soothing and relaxing. I have had a wonderful experience each time I have been here. Today I had Wendy and she was amazing! She helped ease my pain and I was so grateful for expertise. Thank you for a beautiful experience.

It is a beautiful place and I have had some great massage therapists…read more But... once you get on the membership and unless you use it on a regular basis, you financially lose. They will not allow you to stop the subscription to catch up. I had some extenuating life circumstances and could not get there and so now I get to lose hundreds of dollars which may now be over a thousand for nothing. Just billed to my credit card each month. I feel sorry for the front desk staff, Ive heard them get an earful from upset customers while standing in the lobby. I'll never recommend anyone get the monthly membership, you may save a few dollars on the front end, but you definitely lose big time on the back end, if life happens.

I highly recommend this location specifically. The people are great. Helpful. Great therapists and…read morenice options. I like to do massage followed by a facial. I've been a member since 2018. The prices have increased considerably over the years but that's pretty typical of everywhere.

Literally the worst place to get a massage. First of all it was 40 degrees in there and even with…read morethe table warmer that barely did anything. The massage therapist never offered an additional blanket or anything even though I keep saying how cold it was and I was uncomfortable. The therapist was obviously very new and the massage was very low quality and wonky. I asked her to stop the massage early because it was so bad. The front desk literally did nothing and said nothing even though I said I had a bad experience. I went to pay with a gift card and she told me me to have a seat as it was going to take her quite awhile to use the gift card. Literally would never ever go back.

Beautiful salon! I've been coming to Daniel for a couple of years since moving here. He is…read moreincredible! Such talent with color. Won't go anywhere else! Debra Long (Can't seem to change from "D")

The best hair dresser ever Daniel Green! Love the atmosphere and feeling so welcome!!!read more

My friend and I had the best experience here! It was so relaxing and luxurious. We did the…read moresignature head spa and we had Aryn and Kaelan. We didn't want it to end! It was my first head spa experience and I loved it so much.

Kaelan was great and so sweet! The experience was very relaxing and enjoyable but price is steep…read morefor what it is and I bought I off a Instagram deal if I paid full price I would have been not satisfied. They have a lot of up-charges that seem like they should be include for price they charge of hot stones, red light treatment, blow drying your hair. Sometimes water wasn't even warm but experience was comfortable and relaxing just wish the hair massaging with various tools was longer. You do leave with wet hair and they should have an option for you to partially dry it especially in the cold months after experience is over. I also had a billing mix up and it took multiple reach outs and no one gave me an answer of how they fixed it weeks prior to my appointment but at the appointment I was told what they did to make it right. Not many instructions prior to appointment they don't have a lobby you just sit in a chair outside room until someone shows up to tell you when ready. Good experience overall but doesn't match the cost but glad I experienced it once. Great way to relax after holiday.