Very clean and comfortable environment staff all friendly and helpful I've been in two times so far…read moremale Brazilian first time male full body second time Sakeenah performed services both times excellent experience relaxed and as painless as possible will be returning on a regular basis best I've found in eleven years of full body waxing

I have been going to Hannah for the last few years and very professional and know her skill. Don't…read moreever lose her!

Ummm where do I begin. I hate getting waxed. I've tried sugaring, soft wax, hard wax, mom & pop…read moreshops, franchises, 5 star hotel spa, etc. And this is the first time I've had such a great experience with a Brazilian since my first sugaring appointment in New Jersey 6 years ago. There was no wait time, Nichole didnt have to distract me from the pain because there was minimal. Already paid for my next two waxes.

I've been here a few times now for waxes, and I must say that it's one of the best experiences with…read morewaxing that I've had anywhere! Nicole is super friendly and will make you feel comfortable, and her technique is quick and definitely minimizes pain. Prices are super competitive as well, especially if you buy a package. I'll definitely continue coming back here and referring all my friends as well!

Everyone here is so nice, and chloe who did my gel x set was amazing…read more Amazing timing and good prices!!! Will definitely be making this my regular spot :)

I genuinely do not understand how Top Nails has such high ratings. Unfortunately, every experience…read moreI've had with this salon has been disappointing. When I book online with the technician I specifically choose, I am almost always assigned to someone else without notice. I was advised to call the salon directly to avoid this problem, so I did. Even then, my appointment was changed three times. Each time I was given a different explanation: the technician was on vacation, then called in sick, and then was suddenly unavailable to come to work. After the third rescheduling, I finally canceled my appointment altogether. A salon should respect its clients' time and honor appointments whenever possible. Repeated scheduling changes and poor communication are simply unacceptable. Based on my experience, this has been the most unprofessional nail salon I have dealt with in town. I will be taking my business elsewhere.

I've always had a good experience every time I've visited. Relaxing, clean, and very friendly staff.read more

Edit: After posting my review I sent the manager an email and she was very responsive and…read moreapologetic. That means a lot to me for an owner to be responsive and take responsibility. Will go back and give it another try because like I said I do like the salon and Tom. This is my go to nail spot when I'm in Charleston visiting. Tom whom I normally use is off on Sundays so I called to see who else could do it and was told they had someone so I got here at 2 and the person the reception thought could do it don't do gel-x so I ended up waiting for almost an hour and finally decided that I was tired of waiting. Very frustrating because I could have been doing other things versus sitting here waiting. Then to find out that the receptionist is actually the manager so how do you not know who does what services is even more frustrating. While I understand you can't rush someone I don't know how a fifteen minute wait turned into an hour. I will reach out to the owner. Again I never had this experience but one bad experience can definitely change the reputation for me.