My mom used to go to Rudy's regularly. They knew her by name. I hadn't been to Rudy's for years…read moreas I moved out of the area. I was reminded about Rudy's by my son who gets a lot of meat here for smoking in his smoker. I've been by twice and the first time was just so so. My problem was that I didn't order ahead.! The great thing about this place is they are busy! It's a popular place! There are guys in the back butchering and cutting up meat! It is pretty cool to watch! This is truly a homey place and I can see why my mom visited for her meat needs and she ordered ahead! When you walk in, you can tell there are a lot of regulars. People take numbers, get their meats, have conversations. A nice and welcoming vibe. I ordered an Easter Ham from David. He was great in explaining the difference between bone in, boneless and cooking differences. I did a boneless sliced ham and it was perfect for my own glaze. Everyone enjoyed and the ham itself was good. Not salty or fatty. I will definitely be back and if there is something specific I want, I will call ahead. They are really great and I highly recommend!

Rudy's is the butcher that I've been going to since I was a kid. Not much has changed! They still…read morehave that warm, inviting atmosphere. That wonderful smell of something good and homemade in the air. They still do almost everything in house, right there in front of you. And the employees are still really pleasant to deal with. If you want quality, you go to Rudy's. And don't forget about their sausages! Grateful that these guys are still around. 1000% recommended!

I have purchased The Olive and The Grape's vinegars & oils when they had a Kamm's Corner's location…read moreand then at the Westside Market and wow! Great to have in as staples in your cooking and awesome gifts. These are excellent products and how great to have these right here in Cleveland. But sadly, it really doesn't matter what you sell if your customer service is dismal. Despite great products you might as well NOT buy these unless you want that to be a 1-time experience because after that you will *NEVER AGAIN* be able to get them. The Westside Market inventory is very limited and the clerk there clearly is neither invested in the product or knowledgeable. The answer always is to stop my next time or the next week but the next week nothing will have changed -- same limited inventory, same lack of explanation. My most recent visit he told me I should call the Mentor store or email them to get the product at Westside Market. But guess what -- emails to the website are *never* answered. Calls to the store during the hours listed on the website, *no one ever answers* and when you leave a voice mail you will *never* get a response. The website does say they now have an online store but most of their products are not listed and the *website is non-functional* -- links do not work and you cannot order products. So there you have it! This is a business that has missed out on the very basic tenets of running a successful business -- valuing your customers new and repeat. It's looking to me that this is a business looking to file for bankruptcy in the near future because if you can't provide the product you sell then really, do you have a viable business? If you can't maintain your customers who want to buy your product then do you have a viable business? Rhetorical questions. Seriously. Rhetorical. I wish I could say "run, don't walk and buy these great products" but instead let's go with, "fool me once, shame on you, fool me twice, shame on me" (never mind that I've been fooled many more times than twice!) Bottom Line: Don't bother with this business -- find another locally owned business to give your support and your money. The End -- and it isn't a happy ending. REST IN PEACE, The Olive and The Grape.

Go get a bottle of their Liquid Gold ($18) to transform any salad/dish instantly! It is a mixture…read moreof premium olive oil, a 18 year old Balsamic Vinegar and herbs... Absolutely amazing! If you thought vinegar was just vinegar... which admittedly I did before discovering this place - your entire outlook on what you can do with Oils and vinegars will be changed! The place has an amazing selection of Balsamics and other vinegars and amazing oils for dressings, cooking, etc! Try it out!

Kava Sol is a refreshing option in taste, ambience and offerings when it comes to bars. This bar is…read morea botanical bar which means no alcohol. When you enter this relaxing space, be prepared to enjoy tasty teas made with kava and kratom, two plants that offering amazing health benefits. You get to order at the bar and experience quick brought-to-you service. Check out Kava Sol the next time you are in Willoughby and want something go for the body and soul.

Very cute, interesting experience to try kava (has a root/dirt natural taste). I like that there is…read moreadorable seating inside and outside with board games and books around. Wouldn't say we loved the taste of the drinks, elixir was our favorite out of three drinks we tried. I hope this business takes off with some tweaks! Server was informative and kind.

Love their ćevapčići and Slovenian smoked kolbasi. They were willing to make a custom order for us…read morefor a nonprofit event we were hosting and everything was perfect! Inside the shop they have a typical butchers case with a ton of selections as well as an awesome array of Croatian grocery items and snacks. Including imported Fanta which just hits differently :) Find all your Croatian favorites - vegeta, vanillin šećer, pašteta etc. Extremely friendly staff and owner. Definitely worth a visit!!! They also spit roast whole animals on the weekends. Check them out!

Amazing place fresh meat I no longer buy meat at the grocery stores. Amazing smoked bacon and…read moresausages as well. Service is always on point

Alesci's is an amazing grocery store! The bakery has the most AMAZING kolache like my Mom made!…read morePlus I have NEVER seen my guy go as crazy about any food like the beef sticks! (Sorry, I'm not sure what everyone calls them.) The potica (sold by Jen's famous foods) is absolutely AMAZING! She puts so much filling into it! It is a bit pricey but for that taste I will pay it). I can't wait to try many other options in this store!

I absolutely love this store. The manager Margie helped me find the perfect Sunday sauce. She told…read moreme a lot about the different canned tomato options. The sauce turned out perfect and was a big hit. The deli counter is great also. The sausage is perfect. I bought 6 lbs today and even got a complimentary slice of pepperoni roll. Great comfortable place to shop.

Heinens! Where the aisles are big enough and the staff is ALWAYS polite!! Their prices are worth my…read moresanity.

We love "Heinen's Grocery Store". They are right near our…read morehouse so it couldn't be easier to get what we need when we need it. The folks that work there are neighborhood people. Kind, professional and helpful. The quality of the food, in every form, is always excellent. The store is always neat, clean and well organized. They always have plenty of everything. I remember even during the "COVID" years we always found what we needed. And when you're all done shopping and ready to go there are always plenty of cashiers to help get you on your way. "Heinen's" is a great organization.

The food was excellent. The ambiance was good but small and noisy. The service was good but…read moresomewhat uninformed. "Hook and Hoof" has been in downtown Willoughby for quite a while so they must be doing something right. And the fact that there aren't that many high level dining establishments in the Willoughby area helps. The first thing I noticed was the facility is very narrow which lends to a crowded feel. And all you need is one overly boisterous table (which was right next to us) and the noise level can be overwhelming. The server we had for the evening was very pleasant. She did a good job being timely with everything. But, it was odd that she often did not listen to an entire request (or maybe just couldn't hear) before walking away. There were a couple of requests for simple standard items that she wasn't even sure they had. I just found it odd. The food however was excellent. The kitchen staff did an exemplary job all night. I had a marvelous cocktail from the well stocked bar. And my double cut pork chop was fantastic. So full of flavor, juicy, cooked exactly as I requested. The sides that accompanied it were just tender enough without being mushy. And my banana cream pie was great. Overall, I give "Hook and Hoof" a solid 4. I definitely can see us going back. They deserve another try. You should give them a try and see for yourself.

Our waitress never asked us what we wanted to drink, so we ended up just drinking the water she…read morebrought out. The prices were astronomical so my daughter and I just ordered meatballs and potato wedges. I really wanted fish but there was only ONE fish dish on the menu and I didn't like how it was going to be prepared. There's a big disclaimer at the bottom of the menu that says "no substitutions or modifications". Geez, for a $40 fish plate you couldn't have modified it for me?? The meatballs were good, but came out luke warm. The wedges were good. The atmosphere was nice. For 3 meatballs, 5 potato wedges, and a 15% tip (she lost 5% due to not asking us for drinks) our bill came to $45. I *wish* I was joking. We won't be back. I honestly feel like I just got ripped off.

Wonderful customer service. Unique store with great gift ideas! Great selection of teas!read more

such a nice lady works here. she had a nice convo with me and recommended several crystals to me…read morebased on something i shared with her. such a lovely, nice lady. didnt rush me, & answered any questions i had !!! i would 10000000% go back

Placed an order on the Feb 27th, and it was delivered today (28th). It was well packed, candy was…read morefresh, and they even wrote a thank you note!! Best service!!!

Great place with a fantastic selection of both popular treats and nostalgic favorites. I've only…read morevisited a few times, but each experience has been excellent. The candy selection is impressive and the customer service is always friendly and helpful. Definitely worth stopping in if you enjoy classic sweets along with today's favorites.

Excellent service and great food! Nice, private back patio in the summer and cozy inside with…read morewindow seating to look at downtown Willoughby.

If I could leave less stars, I would! Tiny restaurant. Sat us next to the bathroom. Went with my…read morefamily to celebrate our son's graduation and everything was terrible!! Ordered several apps and that was fine. Ordered 3 pizzas and took over an hour to get them! We only got one round of drinks. We had to ask multiple times for a second round. 1 family was there when we initially went/ordered. After that the place filled up. No one got drinks or food either though. 4 kids were "working"--the one looked like he was 10! The main thing was that we found hair in our food! The one kid told us they'd give us our pizza 50% off. When we paid no one knew about that so they gave us a card for a free pizza. Seriously?! We picked this place because it was a family owned place.