I should have followed my gut when I approached the door. The front door with its missing and worn…read morelettering gave me some angst but I proceeded in. 1. Be leery when a person asks you to pay for a service before you have received it. 2. The man at the front desk suggested I upgrade to a more expensive massage. I declined and went with the basics, as this was my first time. 3. The receptionist led me to the room where I'd be getting my massage. The "relaxing" music was clearly from a streaming service, as I noticed a cell phone hooked to a speaker on the floor. 4. The room had an odd aroma and the carpet was soiled and a bit worn. When I looked at the massage table I noticed a peculiar covering over where a face pillow was intended to be. I asked myself, "is that a paper towel?!" Yes, indeed it was- see attached photo! 5. The massage therapists must have been on their lunch break as they were in the next room talking loudly and it seemed as if they were arguing! This made me tense and made for an unpleasant experience as the arguing continued for the duration of my massage. 6. No one told me that the massage therapist would be physically on top of me. There was no warning just a woman literally crawling on top of my body- this made me very uncomfortable as I just had a baby and am still a bit sensitive! On top of that she encouraged me to get a longer massage next time so she could do more for me- the constant encouragement to spend more money is discouraging. 7. Once the massage commenced, I got dressed and proceeded to the front. There the massage therapist was standing and asked, "Aren't you going to leave me a tip?! I need a tip!" Begrudgingly, I gave her a tip that she examined, sucked her teeth and walked away! I will NOT return to this location. I'd rather pay extra or drive a longer distance than to waste my money here. NEVER AGAIN!

How do you have a business with no working phone number! You have number on the Internet that…read moredoesn't work first red flag! And reading these reviews definitely not the quality I'm looking for. Asking for a tip without letting your customer do so on their own is insane, and shorting people time that they pay for is even crazier. Your at an airport location and the only massage place nearby take advantage of that don't abuse it. Ppl like me will pass your business to go to Buckhead to get the best service!

This was my first visit with Bubba..loved the experience! Im absolutely delighted with my color…read moreexactly what I asked for..left there happy and content couldnt ask for more..!!

Wonderful place. They even served wine but I left with a nightmare of a color/cut. I can't remember…read morethe guys name but he was a total disappointment.

I approached ATL concourse E - Xpresspa and asked for a 20 minute neck and back massage. I was…read moreadvised by Yolanda McDonald to go to the D concourse because the E concourse therapist was on a one hour break it wouldn't be back in time before they possibly close. So, I went through the entire process of going down the escalator, took the tram to D concourse and walked to the D Xpresspa. I was then advised that the D Concourse XpressSpa had no therapist and that the only therapist was at the E Concourse (Of which I had already come from). So, I returned, once again, to the D concourse and spoke to Yolanda and asked for a manager. She stated that the manager was off and no one was managing. So I asked for the name of the manager and the phone number. She stated the manager's name was Niesha, but would not give me a phone number and stated I could go to the company website and get a phone number. Of course, this is not how you handle the service to a customer. So, I simply asked for her to re-state her name so I would have it correct for filing an official complaint and she refused. So then I asked to take a picture of her ID card for her name and she refused. Then she called Security!...allegedly on the phone. I simply left, as I could see I was not to receive any customer support. This is not how you take care of customers!

With a recently acquired Priority Pass (PP) membership (via my Chase Sapphire Reserved credit…read morecard), my wife and I have been trying out different lounges at previously visited airports. This XpresSpa in Concourse B, is one of only two businesses affiliated with PP in the concourse, neither of which are lounges. I didn't know what to expect from the XpresSpa, but it ended up being a great experience during our layover. On our way back home from Curacao, we had a 2+ hour layover in Atlanta. We didn't want to use up one of our last Delta Skyclub visits for the year, so instead decided to make use of my Priority Pass membership as much as possible. One could go to a different concourse than the one with one's departing gate, since the Plane Train makes it all accessible airside. But none of them seemed that great, so decided to keep it simple and stay close. XpresSpa has 33 locations at 16 airports worldwide, offering massages, nail treatments and other rejuvenation treatments. This location does allow entry via Priority Pass, and the free treatment is 30 minutes in one of two massage chairs. Luckily both were empty, so my wife and I got to sit next to each other and let the stress be pounded away. The young lady (wish I had gotten her name) who checked us in, was very good. She genuinely seemed to be glad helping us, explaining how the chairs worked, and watching our stuff while we became oblivious to the outside world. The chair itself has more sensors and massage actuators than any I've used (my brother loves these things and has owned multiple ones for home use). It even massages your behind, which can give a bit of a 'jolt' if you are not expecting it. You can tell from my rating, if I liked it or not.

Stopped in again for some nail maintenance. During COVID-19 update shop hours are 10-5 Wednesday…read morethrough Saturday. They open 12-5 on Sunday, and are closed on Monday and Tuesday. I had a much better experience this time around with SNS application. Pedicure left something to be desired, again. However the staff has changed and maybe I'm just used to the other tech I had. Anyway, love me nails and will return in 2 weeks, God willing and the creek don't rise.

I stopped here in passing and what a good choice it was. The staff was so nice and the customers…read morewere diverse. It was really clean, very spacious, and kind of calming. I stopped in to get my nails done, I did Gel polish, and they pushed me into a pink and I ended up loving it(lol). Last minute I asked could they change the polish on my toes and she was like sure. Me not knowing there closing time, she agreed to do my toes, eventhough they where closed. I thought that was so nice. I messed my big toe up and she was so nice to fix it, even we I said no worries. I thought that was such great customer service and they never made me feel rushed. I left out pleased with my nails and feet. It is located in the heart of Hapeville so it is street parking.

Visiting the area for an event and I need a mani/pedi ASAP. I was happy that I found Natural Nails…read moreup the road from my hotel. I came in on a Friday around 5:30 and was serviced immediately. I was thankful to have two ladies working on me at the same time which reduced the amount of time in the salon. I was finished in an hour. The staff was nice and the facility is clean. I would recommend this salon to others.

Hello I came to Natural Nails today and pretty much had a color in mind. I ask several times for a…read moreparticular color.. I was reassured to tried a different color and I was hesitant to say the least but with so many suggestions and worrying if I was going to be injured by rough tugging on my fingers and feet I was a little razed by the slight pressure during my service. Now I'm trying to transfer money to my account and the guy keeps saying is machine doesn't work... just not the best vibe so I stepped outside and the guy followed me which I can understand but I did say I was waiting in my man to send me my money since I basically quit working to sit under his ass and help his dreams... so now I don't know if I should come back here.... Just wanted to share the experience... I would say the nails turn out alright. I guess.... I don't know if I can pleasantly just feel ok with how things turn out today.

I went in because i wanted something different. I was ready to officially loc my hair. But when i…read moregot there, I couldn't truly commit. I knew i wanted something different. Something new. I was like what about a cut and color. Something risky but worth it. And I BE DANG IF THAT'S NOT WHAT I GOT!!! Nia is one of a kind and I am so grateful i went to her. If you looking to spice up your hair. Cut it off, start over and anew, please go see her. Trust me, believe the hype. I'm so grateful i did

I'm visiting town from Vegas I flew here for a few days. I came across this salon on yelp and it…read morehad good reviews so I decided to call. When I called the woman on the phone was very friendly. I asked if she does children locks and a wash and blow.. she said yes and she accepts walk ins. So about an hour later I popped up at the salon as a walk in and asked for my daughters locks to be twisted and for me a wash and blow dry . Imiani washed my hair and blow dried it .. my hair looked amazing and she was really nice .then Imiani did my daughters hair .. my daughter has dread locks and Imiani retwisted my baby's hair and did a cute little style. This salon is perfect for natural sisters and I loved my experience. Next time I fly back in town I will come here again

Horrible customer service !!!! Have customers sitting outside 30 min after opening hours . They…read morealso never answer the phone . DONT SPEND ur BLACK DOLLARS HERE

ive been going here for YEARSSS they have points now where it gives you discounts. ive read some of…read morethese reviews and they are not true. there was never a chinese woman that worked there only asian men. plus you dont know what race they are just call them asian. yes they need time to prepare to open their stores. they are also a very busy store meaning they rarely have time to answer their phone. Also they have amazing customer service, they even gave me free things at some points especially now that i do hair (@defyyhair on instagram). they also hired more black people here &they never gave off a racist vibe. they have always been kind and even when i came 5 minutes after closing they still gave me a chance to get the things i needed. they are my #1 beauty supply & i will be applying here soon.

From the moment I stepped into Blush Dental, I was greeted with warmth and professionalism. Tori…read moreand the front desk employees are incredibly helpful and efficient, making the check-in/out process seamless. They even provided extra copies of my receipts. My deep cleaning experience was top-notch, thanks to the expertise of Dr. Honesty and Dr. Denitra. They were both incredibly gentle and knowledgeable, ensuring a comfortable and pain-free procedure. They even have a tv screen for entertainment while getting treated. Durrel has great energy when he calls your name to walk in. He also made the entire process enjoyable with his positive energy and efficient X-ray scans. I wholeheartedly recommend Blush Dental for anyone seeking exceptional dental care. The staff's dedication to patient comfort and satisfaction is truly commendable.

Dr. Kisha Carter, I…read morehope this message finds you well. I wanted to bring to your attention some concerns I have regarding my recent experiences at your dental studio. I believe it is important to communicate these matters in order to improve the overall service quality. During my time as a client, I have noticed some unprofessional practices that have left me feeling dissatisfied. One particular issue revolves around the restriction of clients from requesting their dental work for the purpose of seeking treatment elsewhere. As a client, I believe it is my right to have control over my own dental health decisions and to explore all available options for my treatment. Furthermore, I have observed instances where it appears that certain staff members may be prone to abrupt changes in demeanor or responsiveness during particular times of the month. It is crucial to maintain consistent and respectful communication throughout the entire client relationship, regardless of any personal circumstances. I kindly request that you address these concerns and take appropriate actions to rectify the situation. Open and transparent communication is key in ensuring a positive experience for clients.

Dani is a very talent, sweet, ambitious and customer service focused nail tech. I have been a…read moreclient for 3 years and will likely be for more to come. She takes care of your natural nails, invests in good quality products and does not rush you. She is also always on time. Any design inspo, she nails it! Highly recommend to anyone looking for an intimate experience in a comfortable environment.

This is a newer business, but Dani is extremely personable, kind and professional. I was able to be…read moreaccommodated for my birthday & will enjoy future appts.