I went here for the first time after some work colleagues recommended Maria for blonde highlights…read more I brought pictures and stressed the fact I DID NOT want my hair yellow/golden blonde ( I personally do not wear it well and my colleagues have a gorgeous icy/silver that I thought she would be capable of doing on me as well ). I asked for ashy/silver blonde and left with 5 different color blondes in my hair, none of which matched what I asked for as a few pieces were even orange. PRIOR to even making my appointment, I told Maria my hair takes about 3 1/2 hours because I wanted to make sure the time allotted was adequate. My hair was done in two hours ( including cut and blowdry) and she even stated " next time we can go more silver/ashy". Pretty sure she knew the color was off immediately, but I personally can never tell with the salon lighting. That comment alone made me feel uneasy and I had a feeling it was going to be wrong. After looking in several different lightings and realizing how horrible my hair looked, I returned a few days later ( when my work schedule allowed) and Larry did a glaze for me. Unfortunately, but not to his surprise, the glaze did not help because the foil did not lift my hair where it needed to be to create the ashy blonde desired. I have been getting my hair highlighted since I am 13 years old and have had icy/silver before ( my base is also dirty blonde and warm so if done correctly, should be easily achieved by a professional). I called back to come in to get my hair re foiled as it was nowhere near what I asked for, but I think Larry already knew that. I was extremely embarrassed and unhappy with my hair and didn't even want to wear it down for the next several days . When I called back I was told I would need to pay for some of the service as "communication" was off the first time and it was going to be a lot of work. I was very direct and communicated several times that I DID NOT want my hair yellow/gold and provided photos prior to my first service. I am not sure how much clearer I could have possibly been. Communication on my end was NOT off and I felt like Larry was putting the blame on me for Maria's poor performance that day. To ask me to repay for what I already paid for is poor customer service in my opinion. It should have been done right the first time and none of us would have been in this situation, especially me. He saw my hair and knew it was nowhere near what I asked for so to place the blame on me was extremely uncalled for and his frustration was entirely misplaced. It was not my lack of communication that caused this outcome and I was very taken back and offended that it was portrayed in this way. After being totally disgusted by the outcome and then being told I had to pay for repairs, I cancelled that appointment. Not even ONE time did Maria reach out and apologize or try and make it right. It was all put on me to try and figure it out if I WANTED it fixed. You have to be kidding me! This is not how my situation should have been handled and quite honestly the salon should be ashamed of themselves for handling it in this manner. That's bad business. Her statement alone showed she knew the color was off after she blew my hair out, so accountability for her mistake would have been much appreciated. I felt my situation wasn't handled correctly at all as I was very open and honest about what I wanted. If Maria needed clarification, which I find hard to believe, then she should have asked. Although I wasn't charged for my glaze, I did leave a tip on the counter for Larry and the shampoo girl ( sorry I forgot her name) because I felt that was the right thing to do. However, the right thing for them to do for ME would have been to refoil my hair, FREE OF ANY CHARGES, if that's what was needed to achieve the DESIRED OUTCOME. My hair has never taken two hours to complete so I should have known something was wrong then. I believe the photos speak for themself so do with it what you will. The salon is adorable and the cut and blow out were nice, but the color is embarrassing and their approach to make it right was subpar to say the least. How does a stylist not even reach out to an unhappy client?! That alone just blows my mind.

A dear friend has been using this salon for years...i decided to try them. WELL WOW OH WOW is all i…read morecan say. I used Nicole, and she hit it out of the park on my first visit. I will DEFINITELY be recommending and going to my new favorite salon!!

Barberchops has become our go-to spot for haircuts, and my kids absolutely love it there! Every…read morevisit is a great experience they actually look forward to getting their hair done, which says a lot. Azim and Oriana are their favorites, and for good reason. Azim is always patient, friendly, and makes the kids feel comfortable in the chair. Oriana is incredibly talented her designs. Cons are it's Cash only and walkins only

I recently tried this barbershop since my regular barber was on vacation. Before I even sat down, I…read moreexplained exactly how I wanted my haircut, step by step. The barber nodded and said, "No problem." Unfortunately, it was clear he either didn't understand or didn't listen. Fifteen minutes later, he handed me the mirror, and none of the things I had specifically asked for were done -- and my hair wasn't even trimmed evenly. On top of being unhappy with a $30 haircut, they don't even accept tap or electronic payments. I was forced to use their in-house ATM, which charged me an extra $3 fee. Overall, very disappointed with the experience and will not be returning.

Got a great haircut here. The barber was accommodating and happy to help. I would come back!read more

The first thing after hello i told the main man was I like it neat not short. When I got home I…read moretook a close look, yes it was neat but it was Very short. I called to tell him and he said I made it neat. Plus I tipped him $5 He did not listen or he didnt care. Richard of Massapequa Park

I had a great haircut here. I have long hair and it had been several months. It is a sparse layout…read moreand very clean. The person who cut my hair also cleaned up my beard. He was friendly. I would come here every month or so if I lived in the area.

Stopped in and got cut by Tom. Very clean and professional shop. Got a great cut , and will…read moredefinitely be back.

Rachel + staff = 5 stars. We went there today while in a leg cast. Everyone went out their way to…read morehelp me get in and out of the chair

Great people great service in and out. always ready to give haircuts with a smile. Great location.read more

Had my first ever wax today, and Maria was so sweet and calmed my nerves the entire time…read more Her bedside manner was funny, witty and playful, even at the most painful parts of the wax and I was able to relax and get through the whole session with no tears, that's a win for me! Im excited to see Maria in four weeks for the follow up, she was amazing!

et me start by saying - I understand people get sick but the way this salon handled the situation…read morewa completely inappropriate. I have a 9AM appointment for a blow out for a wedding I had that morning. I leave my house at 835 and it takes about 20 mins to get there. (Sunday Morning not many places are open. ) I park my car and begin to walk across the street to the salon at 8:57 AM. My phone rings and it's the salon. When I answer they tell me that the stylist is sick and they can only accommodate me at a later time. A later time COULD have worked if they had given me more than a 3 MINUTE NOTICE that my appt wasn't happening. Again I understand sick happens but if this person was already on their way to the Dr you knew more than 3 mins ahead of time. Ultimately you cannot trust this place if you're making an appt for an occasion.

Amazing , thanks Merick! Great barbershop very recommended ! Just walked in and he took care of me…read morefast !

Arrived for first time as a walk in, immediately got into the barber's chair with no wait. Haircut…read morewas very good by Eric, very friendly. I really appreciate how clean, organized and quick the cut took. I will absolutely be back.

I came here today as a walk-in for a cut 2 hrs before closing and only waited 5 mins. I hadn't…read moreheard about the place before, and chose it because I saw it when I was passing by. It was not very crowded, but this might be due to it being that weird time between Christmas and New Years. Both the lady who washed my hair, and Brooke, the lady who cut my hair, were very friendly and knowlegable. They explained what they were doing and why they were doing it. The place seemed clean and the products were mostly Aveda. The only downside was that it was $22 for a wash and cut, and it could not be cheaper based on the fact that I had already washed my hair that day and did not need it to be washed again. Overall the price was average for the quality of service but if there was a just cut option I would have liked that.

I love this salon because of the stylist Concetta. Ive been going to her for years and only came to…read morethis salon because she works there. I havent been to any other stylist there so I cant speak for the entire salon but Concetta is the BEST. Like plenty of women I get extremely anxious over haircuts, never knowing how itll turn out. Ever since I started seeing Concetta (which has been for about 5 or 6 years) Ive gone into the salon feeling confident and knowing Ill walk out with a great cut. Every hair cut, coloring, etc has come out perfect and I highly recommend her! The salon is also clean and spacious and overall the prices are fair!!