We were hosting a celebration of my father's life and my niece called Nolan's two weeks prior to…read morethe event for information. At that time she was told she could call up until the day before the event to secure a tent. She called 2 days before and was told by the first person she spoke with she should have called two weeks earlier to secure a tent. This person told her that they only had smaller tents available and the tables and chairs we needed. 10 minutes later we called back to secure everything and were told their system was not updated and we could get the tent but not the tables. After another 3 calls and speaking with different people every time, it turned out they could only provide the chairs if we picked them up. We ordered from Hank Parker and were very happy with the results.

I would love to give them 5 stars. I really would. But let's get down to brass tacks here…read more Rental equipment - sturdy and easy to use. We rented a cotton candy machine and bean bag toss for our kids' birthday party. Machine came with instructions and was easy to put together and then take apart to clean. Easy enough. Communication - initially it was fine. Michele got back to me in a timely manner and was pleasant. Online at least. When I went in to pay i spoke with Deb. Less than personable. Additionally, the young lady who sits to the right nearest the door was a bit obnoxious to my husband and our neighbor who went with him for pick up. Now. Here's where it gets crazy. Upon my first visit in to pay, I was asked by Deb for my 'NY ID'. Let me explain. We are a military family. While we own a home here in Webster, for the time being, we maintain our home of record in Texas, meaning our driver licenses and car tags and taxes alllllll remain Texas based. Hey, here's something for you to remember Nolans..most military families do the same and do NOT change licenses with each PCS (that's a military orders move). That's a federal option we are allowed, and oh yea, covered by several acts and policies put in place just for military families. I explained such to Deb and was told oh that's too bad that is our policy soooooo maybe bring a friend or neighbor who has a NY license? Ok, one, no, not cool. I'm pretty sure legally you can't ask that. Two, my husband and myself have not only our Texas driver licenses, but ALSO FEDERAL military issued id's!!!! But of course this was not good enough and nobody in the front office would produce anything written to show this, NOR would they allow my husband to speak to the owner, this ' Bernee' guy. He was told to call him if he wanted, and was even hassled about that by the young ladies up front. Some eye rolls were also thrown about and some attitude was given towards my husband and our neighbor. That all is very inappropriate and not good customer service. Also........!!!!!!! Nowhere on the website OR quote OR contract is it stated ANYWHERE that the only for of id allowed is a NY state one. Nowhere, Nolans....are you following this?? So you're not only rude but you have an UNWRITTEN bs 'policy'. Folks, bottom line... Nolan's is very military unfriendly. Don't worry, we'll make sure to pass he word along to not only the fellow families who live work and spend money when we move here to Webster. But I have no problem passing along how incredibly crappy you are in your treatment of military members and families to the battalion planners and those who might seek out your services for large functions. Edit: Husband FINALLY spoke with the owner who was condescending and rude to him also. In his words, nobody reads the fine print anyhow. Wow, Bernee, you're kind of a jackass mental midget to talk about your customers like that! Or to be rude to a man who serves your country. Nobody gives two shits if you've been in business over 30 years, you have shitty business practices. Want your policies followed, put it in writing! Edit numero dos: I was privately messaged by the manager who gave me a bland excuse and requested i take down my review. A) I don't take back what I say...ever. And B) shame on you for being even asking. Here's the deal, folks. I'd have had zero issue UPFRONT if it had been an actual written and stated policy. Additionally, Nolan's needs to add in something for military families who do not and will not carry a NY license. I mean, a federally issued Id wasn't god enough. Reason given: welllllllll in the past we've had people damage or steal our rentals, and oh by the way most of those people didn't have a NY license, so yea, we're just gonna penalize anyone who doesn't have one...instead of altering their policy to account for a situation such as a military family. Sorry Nolan's, shoddy reasoning skills and I stand by my assessment. It's completely unfair to be assumed to be untrustworthy because of my state of licensing. Thanks but no thanks. Ps you also pissed our neighbor off as well..he does live here permanently and happens to be actively involved in local sports and events. Nice job. Also, I'm posting a photo of a message I received from yelp. When Nolan's did not get their way and have my review taken down (that's low, just saying...you can't silence a crappy review.) they reported my review. While my original was left up, I'm offended and disgusted that they would go to that length to quiet a bad review. Seriously Nolan's, you treat customers like crap, that customer will let their voice be heard.

Sarah and Tom were amazing and easy to plan with, we chose to use the "OG" photobooth rental with…read moretheir beautiful flower wall for our wedding! It was such a fun piece of entertainment for the night, and I have loved seeing our prints hanging in friends' and families' homes. The prints were high quality and very customizable, so we were able to make ours perfectly fit the green and gold theme of the day. Sarah kept an envelope with photos my husband and me were in to give us at the end of the night, so we didn't worry at all about keeping track of them. Very thoughtful team that brings a great energy to the day, I can't recommend them highly enough!

Sarah and her staff were amazing to work with. Sarah was so kind, thoughtful and genuine. All of…read moreour staff loved her. I felt like I had known her forever when I met her. We did the mirror, seating chart display and guest book. She was the 1st person we booked with, even before we had the vendor locked in! If you don't use them for your events, you are missing out. I can't say enough about how great she was to work with and even better to meet in person.

It has been 8 years since Sue did our wedding but I felt she needed another shout-out as we just…read morehad some beautiful fall photos done with our new family addition (a puppy). Sue offers a wide variety of options from indoor studio shots to remote outdoor shoots. She will offer some great location options or use the perfect location of your choice. Weddings, parties, senior photos - she does them all. Sue also specializes in boudoir photo sessions for yourself or that special valentine/anniversary gift. She is extremely kind, patient, and really wants you to feel comfortable during the shoot and be happy with your photos. Love her and recommend her highly. Check out her Social Media and web-site for your holiday photos.

I cannot seriously say enough good things about Sue! She is amazing! She is so easy to work with…read moreand so open to ideas and suggestions and SO enthusiastic about what she does. She does a wide variety of photography including weddings, engagement photos, graduation photos, etc. And her prices are VERY reasonable. I highly recommend her, she really has such talent at capturing the right moments.

Amazing eye for composition... have had her cover several events and were always highly pleased at…read morewhat she captured.

Annette and her partner were simply amazing. They did an excellent job photographing our wedding…read more They illustrated excellent "cat-herding" skills, getting huge numbers of people to pose for pictures where needed. My wife and I were able to get pictures at every single location we wanted and EVERY SINGLE ONE came out perfectly. Annette not only sent us a beautiful photo album, but included CDs of all of the photographs. This allowed us to store the photos how we wanted (on Flickr). Most photography services host the pictures on their own sites and you have to pay for photos to be sent to you. Annette allowed us to retain ownership and copyright of our photographs, which allowed us to share them with our friends and family easily, making as many copies and prints as we wished. Annette provided a great variety of posed shots (my wife's favorite) and candids (my favorite) including a number of wacky, humorous shots that really highlight what a fun day it was. I don't have a single complaint about even one of the nearly 2,000 photographs Annette took. Every single aspect of this business was perfect from start to finish. Great communication, great pictures, great service. Absolute perfection, I cannot recommend Annette highly enough.

Wonderful, kind people. Beautiful venue. We had a very special experience there…read more The owner went above and beyond!

We had the wonderful opportunity to do an early morning video shoot at Fig Hallow Barn, and it was…read moreabsolutely beautiful. Trish and her team were so kind and gracious and the grounds are perfectly manicure, green and lush!!

Excellent service and super fun! Covered both a wedding and…read moreaward ceremony for us. The photo setup was great, it was a Magic Mirror that you could press a button on to get photos printed immediately. Wright was attentive and helpful and made sure we had a great time.

Wonderful people. Great friendly service. Best flower shop…read morein Rochester. Good value Can't go wrong to get your flower needs met here!!

Everything was perfect! The flowers , outstandingly. For a female grad. Pricy , but so worth itread more

Let me start off by saying this...this event coordinator gets it! All i had to do was give Tiffani…read morean idea and she was able to effortlessly bring my vision to life. It took her no time to decorate and we received so many compliments on the decor. Absolutely stunning! Thank you a million times! Worth every penny! 10/10 service!