No one returns phone messages unless it's a convenient time for them. Meeting someone on site is…read morealso based on his convenience. No phone number to call if you're running late to the time that was convenient for him. When I did talk to the guy running the unit he just went on about how overwhelmed he is with returning phone messages. I just booked a reservation and now need to find out how to cancel it after reading the other reviews.

This review has been a long time coming. I rented from them for a few months to store my vehicle…read more Yes they have an open lot that you may store your vehicle however you must understand that there's also inclement weather in this state. And by that I mean ice and snow and sleet. So depending on whether you choose to store your vehicle in the inexpensive open lot or if you choose to use an actual storage unit. Which is what I did. Excellent experience. Very professional, quick response extremely brand new and clean facility. Very accommodating and I would definitely use their storage facilities if needed again.

This storage unit is very clean and taken care of. The gals at the front desk are extremely helpful…read morewith any problems that may arise too! I also love the accessibility as it's right next to the interstate.

Very friendly and professional staff. Someone broke a window out in my camper (I didn't have…read moreanything valuable in it, so nothing was taken). The manager, Doug, helped with the police report and review of the video cameras. He had me take it to Bretz RV and paid for a new window. The staff truly cares about your items and take it personal when something happens to them (which is few and far between)

Nice storage facility, Quick sign up and low prices. I used for 1 month and would use again if I…read moreneed storage in the future.

We helped our friends move their son into a storage unit here. I have used storage units before in…read moreother areas and none of them looked as nice as this place. The unit inside was spotless. It looked as if it was brand new. The whole storage business itself was nice and clean, it was fully fenced, no garbage, kept in very good condition. We talked to the manager during our unloading of stuff and he was super friendly and told us to have a nice day when done. I thought it was refreshing to hear someone so friendly at a storage unit place that I thought I would write a review!

Not good is an understatement. Storage unit rates have increased twice in the last three months for…read moreno apparent reason. They say the "due to operational cost of providing us with the best possible self storage experience". B.S. I guess the best means having storage units broken into numerous times, including mine. No security what so ever. Their security gate is always open when you drive by too. They haven't done anything to warrant these rate increases just lining their pockets. Save your money and go somewhere else.

From the owner: Pak Rat Mini Storage provides the Missoula, MT area with secure and quality storage solutions. With…read moretwo convenient locations available you can be assured that all your storage needs will be met. Pak Rat Mini Storage offers: 13 storage size options, no deposits required, 24-hour gate access, an on-site manager, and moving supplies. Your convenience is our top priority and that is why we offer a variety of ways for you to pay your bill, including automatic payments and online payments. Rent is pro-rated on your first month moving in and leases are month-to-month. Our moving supplies consist of high quality disc locks and furniture/mattress covers in a variety of sizes. Call Pak Rat Mini Storage today to let us serve your storage needs.

We owned a unit with them for nearly 5 years. We upgraded to a much larger unit mid 2020 and put…read moreour entire apartment in there and moved to Missouri. In late 2021, we were passing back through Missoula MT in October and got a few things from our unit. We made the mistake of informing them we had found a place in Missouri and were saving up to move our things to Missouri, so we might be a bit late. Thinking that they were being nice because they only sent one late payment email in Nov., we were wrong. Called to pay it beginning of January and they had already sold it out from under us. UNDERSTAND that the Montana law says they have to give you 7 days notice and tell you where the auction would be. They not only didn't do this but I have proof they left the date n location for an auction blank because they send that threat with every email they do. And in this case, we only received 1 email in November and nothing after. They tried to claim they sent a letter to the Missouri address on file, but they had not, not the emails either! It was shady and hurt our whole family. I'd highly recommend to just not even use storage units. They are a complete scam! In every other situation in life, people are given back their things. I've known someone whose gotten their car repoed and they allowed him to remove all his personal belongings from the car, it was an old beater so he didn't care. But people trying to act like this is "just" business or okay needs to wake up! Its like legal thievery. And even if we would've pursued them in court which we considered, we explored what the results would be and amazingly we'd only get back the money in damages. not our personal belongings. all of my baby stuff, my wife's baby stuff and our kids baby stuff was in there. our marriage license, important documents, sentimental pictures, my wife's dead dads stuff. they don't even have to share the new "owners" name or number with you ... they claimed they tried to reach out to those owners but I have high doubts. 5 years you put trust into a company to keep your belongings safe and they sell all your stuff out from under you. it's a poor excuse for a business. And it's stupid. You want to store your stuff safety? Buy a shed. That's my advice.

Beware!!! The units here flood! Just got to my unit and flooded and they said many others! They…read morenever sent an email or any notification. Not a safe choice, totally don't care attitude. No help. Just too bad for you. A storage unit implies not exposed to the weather, pretty simple. I am filing a complaint with the city. Many of my things ruined.

I have used this company 2 or 3 times while i was moving house to house or state to state and…read morenever been treated as poorly as i was today . The guy i talked to said his employee so i am assuming it was the owner of this business . i have never truly been more disgusted with an experience of trying to get an already stressful move figured out and this guys unwillingness to help his customer and his attitude towards me. I am so blown away by how unprofessional he acted. I called three other places to see if anything was open and could accommodate what i needed and they all said absolutely and took immediate care of my concerns and wants i will never use Express Way Storage in Missoula Montana again horrible experience and poor customer service

Expressway storage is amazing! Not only was the use of their truck fantastic, the owner went above…read moreand beyond to accommodate all our needs. Including finding an extra unit when we didn't think all our stuff would fit. Highly recommend this place!

I just rented a space on Friday and so far things have been great. I showed up at quarter to 5 on…read moreFriday and Susan graciously stayed a couple minutes late to get me a unit. Ben swept the unit out for me and made sure I knew where it was. Very friendly and great customer service and great price for a unit. I didn't op in for the extra $10/mo for 24 hour access but I think it's great that's an option. I would definitely recommend them :)

Absolutely unbelievable! I don't even know where to start......if you have any other choices for a…read morestorage unit, I STRONGLY RECOMMEND that you don't rent here! Very poor customer service, and high prices!

Best place in town for all your shipping needs! I can always count on the staff at The Shipping…read moreDepot to find the most affordable option to send my packages. They also help with packing odd shaped items. Very knowledgeable, helpful and a pleasure to work with. I love their card selection too!

A very positive and successful experience! Aaron and Carter are great communicators and were very…read morecareful and thorough with their packing of my 7 oil paintings. FedEx delivery was quick and efficient. I highly recommend The Shipping Depot!