I think the Central Illinois location is out of business. My town is listed on the website as being…read moreserviced, but 2 different reps on the phone told me it's not. The first one said they're out of California. The phone number is for Delavan, IL. Reviews on the websie are from 2021 and 2022. Bottom line, there is no service available in Central Illinois.

911 was fabulous. They were at my home within an hour of my phone call. They were very…read moreknowledgeable, professional and helpful. The best part was they stopped by after a few times to see home everything was drying out. I would highly recommend.

AVOID!!!!! They did not finish the job. Then, Ithey would…read morenot answer my phone calls. I had to have Wolf Roofing come in and finish the job.

Had our roof replaced and modified by Sunrise Roofing, would highly recommend them! It looks great,…read moreit took three days and they cleaned up after themselves each day. I am extremely pleased!

TL:DR - If you are considering Just Right, just don't. If you do, frustrations galore and lack of…read morefollow-through likely awaits you. The rest of the story -- After an initial contact, Just Right reached out to me to talk about the job/needs. I had anticipated setting up a time to meet at the house for a quote, but Chase asked for the job specs - living room, 3 bedrooms, hallway, and dining room; all would be empty. He said that he didn't need to see the house, since the rooms were going to be empty, he could give a quote over the phone, which he did. And, all that said, the quote was in-line with another vendor that did come to the house. After I accepted the quote, I was sent an invoice and required to pay up-front. I had to pay for the job in advance. I know. I should have known better. But, I was told they could do the job in just a few days from the time I called, and I was ready to get it done, so I paid it in-full. Part of the reason I chose Just Right was because they could do the job sooner than the other vendor I had contacted, and they had decent reviews. I was told that the job would start at 730a on a Thursday. Great!! However, due to an equipment issue, this was moved to Thursday afternoon. Then, due to continued eqpt issues, it was moved to Friday. Then to Saturday a.m., then Saturday afternoon. All this was fine, and there was decent communication. However, I had made arrangements with our realtor to meet at the house on Sunday afternoon, and I was assured and -reassured- by text that the carpets would be done by Sunday. So, I showed up Sunday afternoon to find the carpets not clean, and the eqpt still in the house. Despite numerous attempts to reach Chase, no contact. No call. No texts. My calls went unanswered. (As a note, from this point on in my "Just Right" experience, there was never another call that was answered and only a few texts.) On Monday, after an unanswered call from me, I rec'd a text that he (Chase) had ended up in ER on Saturday. Ok. I can give some grace here, but still not so much as a text or call to say anything? I live an hour from this house, and Chase was aware of that. I made a trip to meet the realtor to take exterior/interior pics of the home that couldn't happen. Back to Monday - I was told via text that he (Chase) would be at the house -by- 9:30a. That time came and went, nothing. Then, 10:30a, 11:30a, nothing. I had contacted him again (text) because, based on the 9:30a time, I had made arrangements to meet the realtor in the afternoon. Again, I was assured that the carpets would be "clean and dry" by 3p. Then, 12:30p, 1:00p, nothing. Again, I tried to call (no answer). I texted, no response. Finally at 1:30p, Chase showed up at the house. He was there for 30 minutes, then left. I did receive a few texts of the carpets being cleaned before and after. I made the trip to the house that afternoon to meet the realtor and review the job. I will say the carpets were better than before cleaning. The carpets are probably 30 years, so I wasn't expecting miracles, but I'm also not confident they were as good as they could've been. I was told that he would come to vacuum once the carpets were clean, and due to all of the frustrations with this job, he said that he would issue a check for a partial or full refund. As of this writing, I have never rec'd any form of reimbursement, despite being told that he had asked his wife "who does the books for the business" to issue a check. (???) Overall, the frustrations with Just Right were related to the absolute lack of communication when it was needed most and the lack of integrity. I know they were frustrated with various issues, but make or take the calls. That's part of owning a business isn't it? - Face the problem. Be upfront. Be honest. You started out strong, but failed to finish anywhere near strong. I would have rather that they would have called (or answered the calls) and been apologetic and explained what's going on and arranged a new date/time vs giving me dates and times that weren't going to be met (or just ghosting me completely). I set up appointments/meetings, made plans, based upon what I was told. I was told Thursday a.m., then it ended up being Monday afternoon. I was given a promised 9:30a time, then it ended up being 1:30p. I understand that life happens, but all you had to do was communicate. If you say a thing, do that thing. So, my advice to the reader, if you are looking at Just Right for carpet cleaning ... just don't. My experience with Just Right was exhausting and just shy of terrible. What should have been an easy job toward getting our house ready for listing, turned into several days of needless frustration.

We used Just Right to hang Christmas lights for us. They came out and gave us an estimate and we…read morebooked them for an appointment. Here's how it went: 1st appointment was scheduled 11/8: I was contacted by Matthew that due to some supply issues, our appointment would need to be rescheduled for 11/10. That is totally fine, I understand. 2nd appointment on 11/10: I was contacted by a member of their crew that said they did not estimate our tree correctly and would need to be charged another $100. He apologized and said they will make it look nice. Frustrating, but we agreed. They never put the lights up on this date. I contacted them via email to ask when our lights were going up. No response. I called Matthew, and he apologized and stated they were really busy but he could fit me in on 11/23. 3rd appointment 11/23: they showed up and started putting up lights. Our security system caught them trash talking us, our house, how it was set up, the tree was too tall, and the gutter line looked bad. And I quote: "if they don't like it, they can fix it themselves" I paid my invoice and will not be scheduling them next year.

Joe has done great work for our family business (Wash-O-Rama on Farmington Road, Peoria IL). He…read moreshows up on time with an accurate quote. His crew works efficiently and our roof was done within a day. He is very adaptable and polite and will use him again in the future. Would highly recommend!

I definitely don't recommend using them. I had a roof replacement done by them. I had a problem…read morewith a leak that they assured me would be fixed because it was an ice and dam issue. It still leaked, they came back out and said some flashing had come up and they fixed it but said I needed Ty-Par paper behind siding that supposedly wasn't there. I had someone else get on roof to see what the problem is. Extreme put the flashing behind another piece when it was supposed to go on top and their way of fixing the flashing was taking a soda can, caulking it, and sticking it to my roof to use as flashing when they were short. I also had someone remove my siding and there is Ty-Par paper. So, they were going to charge me for yet another job that I clearly didn't need and a soda can will not fix a leak! They will take your money and not be honest!

Called regarding central air inspection as rooftop unit ceased cooling. Service tech came out,…read morechecked it out and said coils leaking and unknown how long a recharge would help. Ok, 2.5 units of coolant installed - cost $700 labor and coolant, air worked 1 evening (service completed in afternoon). NO informed and knowledgeable discussion that repair would be waste of time/money and be better spent on new unit ASAP. Company SHOULD refund labor costs - definitely did NOT assist in making an informed decision but rather filling their pockets. Avoid this company unless you want to throw away your money. One star isn't even deserved...

The technician didn't know what he was doing. Once he realized the AC needed a new part, it took an…read morehour to arrive, and he wasn't allowed to leave while waiting. In total, three hours were wasted doing nothing. I won't be using them again--they run the clock to make money. Prices may be up everywhere, but Fritch Heating & Cooling feels like price gouging.

Great honest company! I called river city because I recently found shingles in my neighbors yard…read moreand wasn't sure whose roof they belonged too. Justin immediately knew they were from my neighbors roof when he arrived. He still took the time to take a look at my roof and verify there was no damage. Great service and peace of mind! I provided his info to my neighbor to get their roof repaired.

Absolute pathetic excuse for company extremely unprofessional I was lied to time and time again…read moresaying they would do something and never did I can assure you you will not get what you pay for best advice here is run away from River City as fast as you can

We have used Force Masonry for two parts of a larger project (finishing a two car garage into…read moreliving space). They just finished blocking up both garage doors with room for a door and window. The finished work was fantastic, and timely! Joe, Taylor, and Mike were professional, very kind, willing to answer questions (and be a part of the discussion for the larger project) and they always leave the place clean and in great shape when they are done. Masonry is an investment for sure, but we are glad for the great work of Force Masonry, and the value of the work is worth it. They are a great company, and we plan to use them again, when we have another masonry project.

Do yourself a favor and choose another company. We got a quote in Aug. 2025 and it's Sept 2026 and…read morethe messy work they did is still not finished. We needed tile grout repaired. The grout work they did was terribly messy with no attention to detail, they matched the color horribly, suggested we seal the tile ourselves and then they had to pay A DIFFERENT contractor to fix their work. Communication was non existent. We always had to be the ones to call them to ask when they were coming, to come look at the work needing repairs, to beg for our money back or get it fixed. Their managers say, "we won't be happy unless we get a 5 star review. That's how good we are." If I could give them -5, I would. Oof! It still makes me angry when I think about Force Masonry.

Dalton came out and listened to what was going on with the AC, explained what he was going to do,…read moredid it quickly, and the AC is back to running like it should. Dalton was very friendly and courteous as well.

I'm on a maintenance plan for heating and cooling! They come out twice a year for maintenance. The…read moretechnician that came out for cooling maintenance was Kevin and he was awesome! Did a thorough job on my cooling maintenance! He is an awesome technician! AAA always comes through with my maintenance program! Recommend them highly!