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    The Swirl

    4.3 (28 reviews)
    Closed 12:00 pm - 9:00 PM
    Updated 1 month ago

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    Swirl employee looking for something outside
    Connie B.

    It depends who's working. Also I passed by today not knowing their hours and the girl yelled something from inside as I was looking at their hours. I believe she said "not open yet" but like.. I was reading it myself. No need to shoo customers away. Will not be coming back. Not welcoming. The fake Customer service voice should be used on the clock not just when you open. At least fake it to make it, can't be that bad you're not even open yet.. *update* adding a star simply because the management reached back out and we went to give this location another chance. I always appreciate management taking accountability however their emails gave about 3 excuses ending in "we are not excusing the behavior" but the excuses were just not showing accountability. DOL customers trying to use the bathroom and "we've always been open at these times but Memorial Day weekend we will be open longer". I just wanted to look at the time on the door not be harassed or sent multiple emails with non excusable reasoning.. Unfortunately when we went inside there were only about 6 basic flavors. Vanilla, bday cake, chocolate, tart, strawberry lemonade, pineapple Half the machines were not marked-looked off. The inside was dark and uninviting. Looked just like they were closed. Some toppings looked old and slimy. For a shop to make a big deal about when they want people to come I expected a treasure hidden.

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    8 days ago

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    4 months ago

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    1 year ago

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    1 year ago

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    5 months ago

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    1 year ago

    Great spot for a tasty cold treat! Staff are always friendly and plenty of space to grab a seat and enjoy.

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    2 years ago

    We stop by on our way to our destination while visiting and it was delicious. Great friendly place and lots of options.

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    3 years ago

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    3 years ago

    Great quiet place. Service was great, and yogurt was good. We had the whole place to ourselves today. Great place to hang out at.

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    6 years ago

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    5 years ago

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    12 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    I love this place .. the constantly switch flavors. Love the dole whip when they have whips

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    8 years ago

    This place has amazing flavors and great toppings. Love this spot for frozen yogurt! Immaculate and Tamara was super sweet!

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    5 years ago

    Good ice cream experience. I was impressed by their safety precautions during the pandemic.

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    10 years ago

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    11 years ago

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    Deb M.

    Helpful 5
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    8 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    Deb M.

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    10 years ago

    Wow this place is incredible! Great service from Justin the new owner and the froyo was delicious. Can't wait to bring my family.

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    11 years ago

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    10 years ago

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    11 years ago

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    Bottega Italiana

    Bottega Italiana

    4.4
    (436 reviews)
    27.0 mi
    $$

    Amazing artisanal gelato that highlights quality ingredients and flavors that will delight the…read morepickiest of gelato lovers. I ordered a small split with pistachio and kookie caramel and both flavors were delicious! I especially loved the pistachio and went back the next day for more. The small is packed with gelato and can easily be split between two people. Service is VERY friendly and elevated the whole experience!

    I'm visiting Seattle from Los Angeles, and this was the first coffee shop I tried on my trip. I…read moreordered a 12 oz hot mocha latte. About a minute after getting my drink, I took a sip and was surprised that it was cold--not even lukewarm, but actually cold. I didn't go back to ask for a remake because there were several people in line behind me and I didn't want to wait. Instead, I ended up microwaving it when I got back to my Airbnb. The latte itself was decent and had a strong espresso flavor, but the mocha syrup was way too sweet for my taste. I think it would have been much better if it had been about half as sweet. The price was also pretty high for a 12 oz latte. The customer service was disappointing. The young woman who helped me came across as rude and seemed like she didn't want to be there. That's especially unfortunate for a business located in the middle of a major tourist area. As for the drink, I'm not sure how a hot latte ends up being served cold, but it definitely shouldn't happen. I also sampled the tiramisu gelato, which was overly sweet and didn't taste very authentic. Overall, I regret spending the time, money, and calories here. There are too many great coffee shops in Seattle to settle for an experience like this.

    Photos
    Mango and Nutella gelato. Mango was superb!
    Mango and Nutella gelato. Mango was superb!
    Outdoor sitting
    Outdoor sitting
    Bottega Italiana

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    Visible Coffee Roasters

    Visible Coffee Roasters

    4.0
    (532 reviews)
    32.5 mi
    $$

    I was really excited to try the matcha at Visible Coffee Roasters because I had heard good things,…read morebut it ended up being a bit disappointing. The matcha tasted pretty watered down and lacked the rich, earthy flavor that good matcha usually has. It felt more like lightly colored milk than a proper matcha drink. I also had high expectations for the blueberry flavor, but unfortunately it tasted a bit like cough syrup rather than a natural blueberry flavor. It kind of overpowered the drink in a a way that didn't feel very balanced. The signs for the matcha flavors were also a bit sticky and dirty (as shown in the picture), which gave me the ick a little -- a quick wipe down would make the experience feel a lot cleaner for people trying the matcha flight. The coconut matcha and lavender matcha were actually very good flavor-wise, but the matcha itself still wasn't very strong. I think the drinks could really improve if the matcha base was more bold and if some of the flavor options tasted a bit more natural. The café itself is cute and the vibe is nice, which is why I'm giving three stars. I would definitely come back again, and my review could easily change if the matcha becomes stronger in the future. Matcha can be amazing when it's done right, so I hope they refine the recipe a bit.

    We found this place on a rainy morning when traveling through town. Fun space to get stuff done or…read moreto just sit down for a conversation with friends! Great energy in the space and everyone looked like they make this place a regular stop in their routine. Service was friendly and helpful. The cortado flight was such a fun experience! All of the 4 drinks were delicious in their own way and also very pretty to look at as well!! Overall a great visit!!!

    Photos
    Rum aged pour over.
    Rum aged pour over.
    16oz mocha and raspberry bar
    16oz mocha and raspberry bar
    Inside

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    Inside

    The Swirl - icecream - Updated July 2026

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