Rob only keeps the best stuff in stock. Super knowledgeable and always able to help explain all the…read morelittle things. Best place for sailors this side of the Mississippi.

Great spot to rent kayaks!! Rob was very kind and helpful. We rented a tandem kayak. Kayak rental…read morewas $30 for one hour, or $60 for 2-4 hours. Kayak had pedals instead of paddles. We really enjoyed this and felt we could be out on the water longer.

Dale provided amazing customer service at Syracuse Bicycle in December when I purchased the…read moreCannondale mountain bike, when I picked it up in February and when I went in to get accessories and to check the way I was fitting the bike with how I was riding. The price was much more reasonable buying it in December and I believe I received great value in this bicycle! I have been riding the trails, on my college campus and around the neighborhood with no problems. Today Dale helped me be prepared for the expected tire blowout with tools and a spare tube to change it with. Also, I purchased a very low profile bag for under the seat to help keep the these live savers on the trail. Finally, Dale showed me the different lubricants to use on the chain. I purchased the oil and he gave me a little instruction on how to best apply it. Knowledgeable people with great customer service is a combination that I appreciate from Dale and Syracuse Bicycle!

Maybe I am being unrealistic but just tell me it's going to be $500 or more to fix my $300 bike…read more(can buy new at Dicks Sporting Goods) instead of wasting my time examining the bike and pricing each part before telling me it's going to be a crazy amount to repair. The guy who examined my bike for repair was distant and not engaging or seemingly knowledgeable. If Iam going to pay someone that kind of money to fix a bike they should at least treat me like I am actually present at the counter. I would not go here again.

Fishing is not my thing, but I tagged along anyways and I must say it was really nice. It was so…read morerelaxing just to hang out on the water. The boat has a fish finder and other navigation but you bring your poles and other fishing stuff. The lake is so calm and beautiful. All your stress will melt away immediately... The guy Gavin, I will give him a Viking name, Gavin the Strong, he was great. Gavin the Strong actually jumped into the water and *PUSHED the boat* down to the end of the dock entrance since one of our party was having problems getting out of the boat onto the dock. This a really nice outing to take if you want to do something different and fun. If the water is rough or you can't get back for any reason, they will come get you.

This little shop made our whole trip! We took 3 different trips here - twice to kayak and once to…read morejet ski. We appreciated how easy and fun he made our excursions and had everything ready as soon as we got there.

I have a frame with a cable clamp that you cannot fit a normal hex key into that tends to come…read moreloose from time to time. Chris finally solved this for me by taking a 3mm hex key out of his drawer, grinding it down with a Dremel, and giving it to me. Chris, I owe you one. Thank you. Truly good people at this shop.

Chris and the team at Advanced Cyclery always do a great job with repairs and maintenance of our…read morebikes. They advise us of maintenance items to keep an eye on and are very thorough. They are really great people too! They have an excellent selection of E bikes and many other bikes and gear to choose from. Stop in and see for yourself!

Great Service on both my TT bike and road bike. prices are reasonable. super friendlyread more

Mello Velo is the place to go for anything bike. The staff are always helpful and willing to answer…read moreany questions. Just bought my first new MTB, and at the day of pickup they offered an accessories discount, with accessories install! If you're seasoned, or looking to get into the sport, it's worth stopping by!

Best buying experience ive ever had. The place is huge and has all new gym stuff throughout the…read moreentire business. They are pretty stocked and i was able to find weights I have been looking for months! The owner wasnt pushy and i was initially looking for a treadmill but he suggested great alternative options and some background on treadmills in general. Best shopping experience in a while!

Awesome store. Great service. They truly take care of the customer. Purchased a spin bike several…read moreyears ago and they came to my house to replace a computer component. I ride the spinner often and snapped a bolt on the crank hub. They are replacing and repairing at a reasonable rate. Enough said.

I drove an hour to get here and it was well worth the trip. This is a fantastic, well-stocked…read morehockey shop. Customer service was absolutely superb. Dave spent a ton of time finding the right skate for me, and I'm very happy with the purchase. I'll definitely be back.

Amazing knowledge and customer service! We had no idea what to get when walking in and the owner…read moreheld our hand (figuratively) and led us to everything we needed. He also saved us a lot of money but guiding us away from things we didn't need or less expensive options because both our kids are just starting to play hockey. This is the kind of service and knowledge we just would not get at a big chain store or online. Wish all stores had this kind of expertise and service!

I hate to let one bad review cause people to avoid Snug Harbor. In the past 3 years much has…read morechanged and definitely for the better. We have had our boat here for at least ten years and the changes during the last couple of years have made us very pleased. The staff is very nice and responsive if we have questions or a problem. Our boat never leaves anymore, as they now take complete care of our servicing and storage. Very happy there!

Snug Harbor Marina is located on the Erie Canal about a mile east of Oneida Lake. Not a good first…read moreimpression. We made reservations for a transient slip for three nights and upon our arrival, the sole employee on duty was not expecting us. We told him the slip number that we had been assigned over the phone when we made the reservation but the employee did not know where in the marina the slip was and he was obviously not familiar with the numbering system of the boat slips. This employee was doing it all: running the office, running the fuel dock, assisting arriving boats, etc. Since the slips are not numbered so that boaters can see them from the water, the employee walked around the marina until he found our slip and then directed us in. The slip we were assigned to was WAY to small for our 28' cruiser (we gave them our boat length upon making the reservation so I'm not sure why they assigned us to a kayak slip). He found us another slip but after we backed the boat into slip #2, tied her up and connected our utilities, he came over and told us we would have to be out of the slip in the morning and would be reassigned another slip. (In the end, we never had to move). We were not given a key to the restrooms or showers because he didn't have any left (we did get a key later in the evening after walking back to the office and asking again but it was taken away a day later - a day before our departure). We were not given the Wi-Fi password or any other info we tend to get upon check in to a marina. People on the boat two slips away played their loud drunken music all night long the first night we stayed. Docks are old and need updating and repairs as does the power outlets at the slips. Bathrooms and washrooms are in major need of an upgrade, similar to an old campground restroom facility. There were ants all over the floor when I was using it. Not sure if they monitor the VHF radio but I tend to doubt it because I did not see or hear a radio in the office and the sole employee wouldn't have had time for that anyway. Ice is available here but no on site store. The marina has an old wash room facility but the locals told us not to use it because the water fed to the washing machines stinks. This marina is close to a variety of restaurants and also near two beaches and an amusement park. There is Uber service. There are no security gates and I observed no security measures in place at all. The marina is well protected in its harbor from the wind and waves. They definitely do not enforce quiet time hours here. The best part about staying here were the other boaters we met during our stay. All were very friendly. We made new friends here.