Our relationship with Mrs. Susan started in June 2017 throughout our working relationship we always…read moreappreciated her patience and understanding with our daughters. Although Susan has the potential to provide excellent therapy, her financial drive overshadowed her craft. Unfortunately we chose to discontinue working with her when my husband and I felt that she cared more about our money than she did about our child's progress. Prior to starting therapy with her, a word to the wise: read the contract very carefully. Susan has a registration fee (a steep registration fee, that is) that will not be returned unless therapy ends on her terms. I would make sure prior to starting with her, that you and your family choose an end date to work towards and if need be extend your "treatment plan." Also, BEWARE: her make up policy is also very rigid! Regardless of federal holidays or her vacations, you are required to make it up (she once asked me if I was cancelling on Christmas). A very interesting policy too: even if you give her two weeks notice, you have to schedule an additional 2 sessions after your last session! Oh and get this - she wants you to apply the registration fee to that! So FYI: you're never getting you're registration fee, which for me was $500 since both of my kids worked with her.

From the owner: Horizon Speech Therapy Services, LLC is a private practice specializing in speech, oral-motor,…read morefeeding, tongue tie, and orofacial myofunctional evaluations and therapy services. + Babies, Kids, and Teens + Specialized services for Adults with speech, and eating/swallowing issues, related to tongue-ties or other orofacial myofunctional disorders. + Office visits in NJ. Located in Teaneck, NJ + Virtual (online) visits in NY & NJ Contact us today to see how we can help you!

From day one, we were welcomed into the office. The office staff was kind, friendly and very…read morehelpful Our speech therapist connected with our son, made each session a fun adventure. He has been making amazing progress. Good Talking People has fantastic social parties a few times a year that are guided to provide the children and teens with wonderful opportunities to apply what they are learning. Couldn't be happier!

From the owner: Good Talking People LLC is a comprehensive private practice in Speech Language Pathology and…read morerelated services. For over 25 years, our staff of licensed and certified clinicians has been dedicated to the diagnosis and therapeutic intervention of toddlers, children, adolescents, teens and adults with speech, language, learning and social communication problems. We provide speech language therapy, literacy development, executive functioning intervention and social skills development, utilizing the most up to date therapy approaches and educational best practices. Our dynamic staff continuously strives to provide creative comprehensive services to the population we serve.

I scheduled an appointment with POTS but canceled it several days in advance well before the…read morescheduled time. Despite this, I was charged $103. When I called to ask about the charge, I was told it was a non-refundable deposit to "hold the appointment" for up to three months, since I was supposedly taking a time slot from a therapist. That explanation didn't make sense to me, as there was no active appointment being held after I canceled. When I questioned this, the representative became defensive and dismissive rather than helpful. I was also told I had agreed to these terms, which I do not recall doing. I ultimately disputed the charge with my credit card company and the chargeback was approved. I want to be clear that I can't speak to or judge the clinical quality of the providers themselves. However, the office's billing policies and customer service practices clearly need improvement. I completely understand policies around missed or last-minute cancellations, those situations do take time away from providers. However, charging a non-refundable fee for an appointment canceled well in advance feels unfair and misleading. Based on the interaction, this seems to be a recurring issue rather than an isolated one.

I visited POTS today for business and received the same warm welcome I received 15 years ago when…read moremy child was a patient. I continued to see the same level of professionalism, skill, and talent from the wonderful therapists. The multiple Sensory gyms are highly equipped and plentiful. I highly rate POTS for their therapeutic services and recommend this office with the highest level of care. ABL

Our experience with Ilene was superb. She was very engaging with my 5 year old son, who had a lot…read moreof problems with pronunciation. He had trouble making friends due to his problems with speech. Ilene's sessions were like a playdate instead of therapy. After working with Ilene, there was a total transformation within him. My son became so communicative and confident. We cannot thank Ilene enough!!!

My husband and I are happy we found Ilene. Our 3 yr old son has been working with her for 3 months…read morenow and we see progress. We are confident Ilene will help our son improve his speech/articulation in no time.

Professionalism and compassion through the evaluation and therapy process was wonderful. The owner,…read moreTimberly, is very thorough and knows what she is talking about! I've recommended Innovative Therapy Solutions to several parents at my nephew's preschool. The best part is that they take insurance!!!

From the owner: Innovative Therapy Solutions Pediatric Speech Therapy is a therapist-owned practice providing…read morelocal, quality speech therapy, occupational therapy and special education services to children ages 2-13 years old and their families. What sets us apart as service providers is that we strive to have family members involved as much as possible because we are only successful if progress is seen and heard outside of the therapy setting. Service is provided in public, private and charter schools, daycares, and in our friendly, welcoming clinic conveniently located in Harlem.

Susan is great at PT. Staff kind and friendly. I always feel better when I leave. Great quality…read morecare. Great gym for your PT. Highly recommend

Very clean and organized office. Karen knows what she is doing. She's very knowledgeable. She also…read morevery friendly. It's not of those places where you just go in, so what needs to be and that's it. The staff is friendly as well. They are very caring as well.