My fiancé who is an intermediate skier went to buy boots there because of the famous Jack Rafferty…read more Jack pulled a boot that was the same size as my fiancé's rental boots which fit well. Jack then decided there was nothing more to do, not even heating the shell which was supposed to be molded, and sold the boots which DID NOT FIT. He made ZERO effort to fit the boots. The boots ended up cutting off my fiancé's circulation. I was a racer, I know boots should be tight, but they should not make your feet go numb and certainly not for leisure. Fortunately, Aspen sports did the right thing and took the boots back. However, Jack's ego is far too big. He might be a great boot fitter but I guess he decides to whom he wants to be a good fitter. Will never go there again. We should have listened to the ski instructors and ski patrol who do not think highly of Jack. He only cares about his pros. Go elsewhere!

needed to adjust a couple things on my snowboard bindings. This spot seemed a little more chill…read moreand discreet than some of the other rental places around. The dude inside, "Verner" I believe his name was, was cool, friendly and helpful. Got me set up real nice even though he was just the "Ski Resurfacing/Waxing Machine Set-up Guy", which, by the way, is a pretty cool thing to see in action.

What I would like to highlight is their attitude from the very beginning . I know you had asked…read moreyour staff for opinion but as a reputable brand , please listen to customer . I am a person of reason and commented based on fact and truth. Thank you

Patagonia is a favorite brand ours for outdoor ware so visiting this little shop was a treat. Lots…read moreof sales and options for every member of the family. Located in the village mall by the Westin and across from North Face.

Do not rent skis here if you are renting more than one day. They do not store boots etc overnight…read more They store skis but that is it. The old owner did and had a great locker set up. The new owner has zero locker service despite the space to do it. Huge inconvenience and disappointment. Staff was great though.

Do yourself a favor and go to a different location. Literally anywhere else. I came in on a Friday…read morenight to pick up rentals and purchase gear. The front cashier failed to activate my lift ticket and when I purchased a ski jacket, another cashier did not remove the anti theft tag. Both issues caused delays the next day. Then one of the boot fitters had explosive anger issues and was completely inappropriate towards my family. That's 3 different staff members who were incompetent and wildly unprofessional. Plus, the gear I rented looked warped and not maintained (ie boot bindings hanging off).

Very nice bus stop…read more We came to ride the bus up to the Maroon Bells. The help was nice. The facility is quite large. There is a small sporting goods store. The bathrooms are clean. And there is covered/shaded outdoor seating while you wait for the bus. What's not to like?

From the owner: Visiting these picturesque peaks starts at the Maroon Bells Basecamp, located at Aspen Highlands…read morewhere you can park, purchase bus tickets, and board your bus to begin the journey to Maroon Bells.

A Must-Visit Gem in Snowmass Village! Gene Taylors Sports in…read moreSnowmass Village is an absolute standout. From the moment you walk in, the employees make you feel right at home--genuinely friendly, incredibly attentive, and always ready to help. Their team fitted us with snowboarding boots in no time, all while answering every question with patience and confidence. The prices were surprisingly reasonable, especially for the area, and the level of service was unmatched. Whether you're renting gear, getting fitted, or just browsing, the staff goes above and beyond to make sure you're taken care of. If you're in Snowmass Village, Gene Taylors Sports is the place to go for ALL your outdoor and mountain needs. Excellent products, excellent people, excellent service. You absolutely cannot pass up this gem!

Don't waste your time with Four Mountain Sports, unless you're a tourist and don't know any better…read more;-). Go to Gene Taylor's all day! They give you small town, friendly service with experts at the ready. They will treat you well and give you fair prices.

I went into the North Face in Chicago and the person who helped me said she has never skied so she…read morewouldn't know the best gloves to get. So I was kind of looking forward to shopping at this location because it is located in a ski town. The woman. I think Nicole ( tall) was her name was very rude and condescending. She seemed to know the product but was not interested in sharing the information. She was not friendly and did not make the shopping experience fun. She "Sir ed" me on at least one occasion. They did not have many insulted ski coats. They were mostly shells. I tried on a puffy coat base layer and then a shell and she was saying it looked good on me but I wasn't looking for her to tell me that ( it didn't seem sincere anyway). I wanted to learn more about the fabric and technology and the different options they had available. She was going on about how they don't have much available. Tell me what you do have or let me know you can order it or buy it online.

The staff was super friendly and helpful. We bought a few vests and some gloves (only to lose our…read moregloves the next day!) They are located across from the Westin and stay open until 8 p.m. We caught the end of the season sale so that cut our bill in half.

Four Mountain Sports and specifically Brandon hooked us up! We were in Snowmass in summer before…read moreeverything had really opened up. We wanted to rent bikes to ride to Aspen. Brandon went above and beyond. The store was gearing up (pun intended) for the summer season. He not only took time from answering the phone, answering questions and giving directions to another family, but patiently helped me navigate a computter to register myself and family. He wasn't even officially open. He exemplified customer service. The bikes are quality and we had a great time. Thanks to Four Mountain Sports and Brandon!!

Did a great, careful wax job to remove my summer wax. Incredible service. Everyone is very nice and…read moreaccommodating

If I could give zero stars I would. Got charged over $50 for a pair of cheap plastic sunglasses. I…read morecould have bought a dozen of the same pair for less than I spent on one at this shop. Totally taken advantage of.

Spent five days skiing Buttermilk to rediscover my ski-legs. I love how efficient the system has…read morebecome - I collected my skis at the Aspen store and they were transported by the company overnight to buttermilk where each night I could opt to leave them for the next day or have them moved to another resort - easy. At the end of my trip one of the staff carried them over the way to their store where they were scanned in and returned. Fabulous experience, good quality skis and service.

This is one of the several Four Mountain Sports companies in Aspen, under the "wing" of Aspen…read moreSkiing Company. As for this retail store, its located in Snowmass Village, Buttermilk at the base of the mountain. Since I am NOT familiar with ASPEN to begin with, please do pardon my knowledge. Was here with Hubs on SUNDAY January 29th 2012. After almost one quarter day in Aspen, I decide to go to this store, since one I am a "sucker" for souvenirs. This retail store is tiny, and located next to one of the bathrooms. I feel "cramped" just about when I entered this store. YES, the stuffs they sell ARE EXPENSIVE. With all those "high end" outdoor wear, jackets, goggles, gloves what nots. All in all an OK shopping experience here. From the receipt I received as stated these were the details : Aspen Skiing Company Four Mountain Sports - BUTTERMILK Aspen, Colorado (970)-920-0969 Client : 635 The staff behind the counter and who liaise with my purchase is Solomon Cordwell Time : 1:27pm But from online and thru the Aspen Snowmass website, they mentioned that Four Mountain Sports are also the official providers of Aspen/Snowmass merchandise and one of the locations in Buttermilk has this phone number instead. (970) 920-0615 Hence I am still confused with the different phone number details. @17/2012

Great lattes, pastries, & quiche. Priced well for grab-n-go items and latte. Zack is a great…read morebarista and genuinely welcomes everyone who comes in the door. This is my go-to spot when in need for a quick bite or an extra boost of energy.

So we shopped a couple times at Aspen X back during a multi day visit to Snowmass in March, 2024…read more My wife ended up purchasing a pair of women's softshell ski pants and we each also got a beautiful merino wool skiing base layer. Overall, prices were a bit on the high side, but the quality of items in the store seemed really good. There was also a nice selection of higher end Aspen branded clothing perfect for souvenirs along with some designer items. Where things really impressed us however is that upon laundering my wife's pants for the first time a few weeks later (once we were sure we were done skiing for the year), a zipper pull failed on them in such a way that one of the side pockets was pretty much rendered impossible to use. I reached out to the store via email and they offered me a full refund upon shipping the pants back to them, no questions asked. Yes, we were disappointed the pants failed, but at the same time I greatly appreciate the fact that they stood by the quality of their clothes this way. In this day and age you often are literally just screwed if something like this happens. You cannot go wrong shopping here.