30 years of experience, backed up by Aspen Sports Snowmass. Jack Rafferty can fit almost anyone…read more And, oh yeah, it won't cost you $1200 just to say hi -- as does a famous "sure-fit" chain down the way that puts its label on stock boots fit by college students. Just sayin'. Because he charges for his expertise and materials, he's happy to work on your boots from anywhere, no pressure to buy new ones, even though he's in a shop (compare with the other guys, where I go every year, just for kicks, and its: "oh dude, we have special boots, you need new ones"). Maybe, the guys from the chain are right, but plug boots last a LONG time if you're not on the World Cup, and certainly not from these competitors: I mean really, I wasn't born yesterday. I mean, maybe the world's gonna end tomorrow... There's a reason Jack's been there for decades: it's because he's good, which is why he is asked to teach others http://masterfituniversity.com/staff/. He wasn't born yesterday, either. Highly recommended. If you don't believe me (you've no real reason to), ask any instructor, patroller, (other) local, or just anyone who rips. Or just look at their feet, where the offending competitor's sticker is not likely to be seen -- the competitors are probably too busy reallocating the carried interest from the hedge fund crowd.

We arrived in town but our luggage didn't and we needed some footwear other than the slick-soled…read moreshoes we'd traveled in. We had SUCH a great experience thanks to Sue and are so happy with our purchases. We'll definitely be back. Terrific selection of men's and women's shoes.

This store is such a gem. They had a great selection, and although we didn't find what we were…read morelooking for, the woman who was there was so attentive and helpful!

I'm an avid five star giver, and while I do appreciate Ute, I had a balance of positive and…read morenegative experience. I found myself in a situation where I rented one of their bear cans and finished Four Pass Loop after hours. Theres no after-hours drop off or contact information. Not cool when you're renting gear and unknown things are bound to happen. Luckily, the bartender in the bar underneath the store was cool enough to return for me the next day, with a $30 dollar tip. What really takes off the star though is the pretentious and "too cool" vibe from the employees. Ain't nobody got time for that. Being kind and understanding is free.

Rented back country skis and a split board for a birthday trip. The guy working the rental area…read more(Matt) was incredibly short, rude and extremely unprofessional in the way he conducted himself in front of customers. I work in retail so I left thinking, maybe he had a rough interaction before we got there, trying to give him the benefit of the doubt. Fast forward 2 days later when I go to drop off the rentals. The same guy SNATCHED the skis out of my hand like he was mad at me. We had a great time on the mountain but I'll never give Ute Mountaineer another dollar of mine after my experience there.

Did a custom snowboard boot fitting with Mike and he did a tremendous job. They really take the…read moretime here to make sure you get the right product and fit

Spent five days skiing Buttermilk to rediscover my ski-legs. I love how efficient the system has…read morebecome - I collected my skis at the Aspen store and they were transported by the company overnight to buttermilk where each night I could opt to leave them for the next day or have them moved to another resort - easy. At the end of my trip one of the staff carried them over the way to their store where they were scanned in and returned. Fabulous experience, good quality skis and service.

This is one of the several Four Mountain Sports companies in Aspen, under the "wing" of Aspen…read moreSkiing Company. As for this retail store, its located in Snowmass Village, Buttermilk at the base of the mountain. Since I am NOT familiar with ASPEN to begin with, please do pardon my knowledge. Was here with Hubs on SUNDAY January 29th 2012. After almost one quarter day in Aspen, I decide to go to this store, since one I am a "sucker" for souvenirs. This retail store is tiny, and located next to one of the bathrooms. I feel "cramped" just about when I entered this store. YES, the stuffs they sell ARE EXPENSIVE. With all those "high end" outdoor wear, jackets, goggles, gloves what nots. All in all an OK shopping experience here. From the receipt I received as stated these were the details : Aspen Skiing Company Four Mountain Sports - BUTTERMILK Aspen, Colorado (970)-920-0969 Client : 635 The staff behind the counter and who liaise with my purchase is Solomon Cordwell Time : 1:27pm But from online and thru the Aspen Snowmass website, they mentioned that Four Mountain Sports are also the official providers of Aspen/Snowmass merchandise and one of the locations in Buttermilk has this phone number instead. (970) 920-0615 Hence I am still confused with the different phone number details. @17/2012

I have never experienced such positive ski rentals in over 20 years of skiing. Roman and Bud came…read moreout and fitted my family and another family at our rented condo. They were friendly, helpful, prompt, and were excellent providing fitting advice for us and our children. They brought different sizes to make sure and get the best fit. The equipment was in excellent condition (some even new!). When we finished our last day of skiing, we just set out the equipment and they picked it up. Not having to drag skis, boots and helmets back to a rental shop was AMAZING, especially after a long few days of skiing. I can not recommend Black Tie enough and will definitely use them in the future.

The staff was super knowledgeable about their gear. There were 5 of us and they were helpful and…read moreefficient, and even delivered the stuff to our condo and picked it up. I would highly recommend.

This ski shop is awesome. Audie is amazing, and the staff is pleasant and encouraging. So many…read moreski shops that I've used act like customers are an inconvenience. CB Sports staff are happy to help, friendly and skilled. We look forward to patronizing this shop. The coffee is amazing as well!

I reserved two mountain bikes from Crested Butte Sports and paid an extra $25 per bike for early…read morepickup so I could be ready for a big ride. Total anticipated bill was $304.50 for the two mountian bikes. When I picked them up, I was shown the Squidlock suspension lockout feature, but when I got home, it didn't work. I called the shop and was told the bike had a known failed Squidlock and they had no replacement available. This is frustrating because the suspension lockout was important for my planned climb on the 401 Trail Loop, and I could have rented from another shop that had fully functional bikes. When I returned the bike and explained my concern, Audi, the owner was defensive, saying most mountain bikes don't have Squidlock (true, but nearly all modern bikes have a suspension lockout). Regardless, renting out a bike with a known failed component without disclosing it is unacceptable. I was only offered $25 off the rental, which did not reflect the impact this issue had on my experience.

A Must-Visit Gem in Snowmass Village! Gene Taylors Sports in…read moreSnowmass Village is an absolute standout. From the moment you walk in, the employees make you feel right at home--genuinely friendly, incredibly attentive, and always ready to help. Their team fitted us with snowboarding boots in no time, all while answering every question with patience and confidence. The prices were surprisingly reasonable, especially for the area, and the level of service was unmatched. Whether you're renting gear, getting fitted, or just browsing, the staff goes above and beyond to make sure you're taken care of. If you're in Snowmass Village, Gene Taylors Sports is the place to go for ALL your outdoor and mountain needs. Excellent products, excellent people, excellent service. You absolutely cannot pass up this gem!

Don't waste your time with Four Mountain Sports, unless you're a tourist and don't know any better…read more;-). Go to Gene Taylor's all day! They give you small town, friendly service with experts at the ready. They will treat you well and give you fair prices.