I like Ike. I like the maintenance people. I like how safe I feel. I like being able to call ask…read morequestions and have directly answered. I love the pool and the hot tub and workout gym. I love sitting out on my balcony.

Maintenance is very attentive love the building manager! They do their best handling all situationsread more

I am a long time tenant. Shout out to Francis, Caden and…read moreJoe. Thanks so much for all you do, to make this place feel like home. This Apt is lucky to have employees like you all three. I can ask 20 questions.....and you all are so patient, curious and kind. Thanks.......Apt D 204

BEWARE! Bo is DISHONEST, SNAKY, UNETHICAL, & DECEPTIVE!!!!!!!!! The specific units I expressed…read moreinterested in, Bo DELIBERATELY JACKED (TORT / EXTORTION) up the prices, -Inconsistent negotiation terms or provision of housing facilities between protected classes and non-protected classes -Applying inconsistent policies for tenants when it comes to how much rent you charge -ALL of the SPECIFIC units I've expressed interest in they've specifically jacked the price up, and not only did they jack the price up, but they've jacked it BEYOND the "normal" range of all the others identical to it-Clearly has listed the unit I'm interested in in BLACK-AND-WHITE the LOWEST and HIGHEST price for the 1x1 Den Unit, and ALSO told me $1610, and now wanting to charge $1795! (That's nearly as much as their 2-bedrooms) -Raising the rent or changing something about the terms of tenancy. Violation: -ALL of the SPECIFIC units I've expressed interest in (B304, G307, D203), they've specifically jacked the price up from the ORIGINAL price it was at AND even beyond/higher than the normal "range" of their similar apartments Violation:-On Sat Sep 9, 2023 we went to go look at an apartment, and Cam opened the door to let us into someone else's apartment while they were still living there. This was illegal and EXTREMELY uncomfortable Violation: -Bo told me I HAD to "apply" ($40) AND pay a $200+ something fee in order to hold / reserve the unit for "30 days." Violation: -Aug 22 I applied and put money down to hold the unit for 30 days. I had 30 days to decide if I wanted to keep the unit. I made it very clear that if I should decide to move in I would let them know by the 30-day mark, and that I would also sign the lease the day of move-in. -Aug 24, I get a strange email from them stating, "You are currently scheduled to move in 09/01/2023. Please remember, if not e-signing your lease, you will need to make an appointment to come in prior to 09/01/2023 to sign lease, provide final move in amounts and obtain your keys." This was very unusual I thought, because they clearly told me I could put the unit on "30 days," and I made it clear that I hadn't made any 'set' decisions yet, and that I simply had 30 days to decide. I never set a "09/01/2023" move-in date EVER. I applied 8/22 for the apt to have it on HOLD through 9/22. -Aug 24, They are PRESSURING me to sign the lease, and very EARLY (Again, I was said to have "30 days, ie, through 9/22" to simply DECIDE if I even wanted to live at the complex) -Aug 31: They reach out to text message and harass / pressure me AGAIN to sign the lease -9/6: They Pressure me AGAIN saying, " "Hi Emily it looks like you still haven't counter signed your lease. If you could go into your resident portal and review the lease and counter sign for us then we can make sure everything is completed prior to move in." -9/15/2023: They PRESSURE me AGAIN emailing me, "Good morning, We would like to see the lease signed at least a few days prior to move-in." (I had already made it CLEAR I had UNTIL 9/22 to even DECIDE if I wanted to move in, and that if I did, I would sign the lease the DAY OF!)-9/16/2023: Would NOT answer My Question whether I could sign the lease the DAY of moving in, AND tried manipulating and pressuring me into signing AGAIN. I got a call Saturday Sep 9/16/2023 asking me to sign (Despite me clearly saying I would be signing the day OF move-in) UPDATE: They JUST took away the "2 month FREE" rent from me! They completely 100% LIED stating I'd have to sign an "11-month" agreement for this, FULL WELL absolutely KNOWING I agreed to a "9" month (due to interest in finishing My Doctorate's Graduate School Degree). So not only did they take BACK what they 100% PROMISED, but they outright underhandedly JUSTIFIED and LIED cold-face LIED about it. The property manager also told me that if I decided to leave after the first 2 FREE months, or ANY time after, I would ONLY be responsible for paying carpet cleaning and a "buyout" fee, which was 2.5 months of rent, $4100, in TOTAL -- And then they completely fraudulently changed the TERMS on me to say that I would have to pay BACK the "2 FREE MONTHS" ($1800 x 2 = $3600!) (What a JOKE!) *** PLUS *** the $4100 BUYOUT! = NEARLY $10,000! WHAT A JOKE! They are absolute LIARS! When I was there inquiring about units, literally 3 separate residents in LITERALLY 10 minutes came in extremely angry and complaining about broken air conditioners, and this place is BRAND NEW!!!!!!! Also, parking is a HUGE issue here, and there is very LIMITED to NO parking AND they charge an additional $35/mo for it! GREEDY!!!!!!!!Their Justification & Rationalization: Their 'argument' ('Justification') for being discriminatory and exploitative and GREEDY and UNETHICAL) is that prices "change" all the time (That is true; however, the prices were LOWER until I expressed specific interest in the UNITS), & THEY DELIBERATELY JACKED UP THE PRICE EXPLOITING ME!!!!!!!!!!! Report#: (208) 342-4649

Absolutely amazing! With immediate access to the golf course and private marina.read more

We moved here not too long ago and have nothing but good things to say. Every question/concern I…read morehave, is answered with politeness. Love the different activities they have throughout the months. It's nice meeting the community.

Lived here for 16 months, like to add a few…read more.. Traffic is terrible and each light is over 5 minutes. The apt complex says no smoking but allows smoking outside...not happening, cigarettes, MJ and vaping. No one goes to the smoking areas outside! Many, many retired residents, I am one. If you choose a 2nd floor "You will have noise from above". I just asked mgt to talk to the resident above...No, they want me to record and video the issue. I cannot do that...no help from Mgt. Maint is the best part of the property. Asked about getting a Concept 2 rowing machine...I was put on ignore. Gym is nice. All carpet is going away...plank flooring coming...My apt is wall to wall carpet, I love it. Look at Pine Valley or Liberty Lake for your place to live, near shopping and Pine Valley has no traffic and close to shopping...No Traffic at all Forget River House...Pine Valley is the best...listen to me!

I made an appt. and I sent my daughter who has an infant. I was guaranteed an appt. time on line…read moreand they confirmed. I was also asked to confirm the time. When my daughter arrived she was told there were no more apartments and she asked to see what was available and they told her there was nothing available. They did not have the decency or the courtesy to call and cancel the appointment. It was a great inconvenience. VERY UNPROFESSIONAL. I am glad I found out before I moved in about the unprofessional staff.

Would love to give this place a big fat 0 if I could. The old staff was unresponsive when we had a…read morewater leak and it had to be fixed personally. After 5 days someone finally came out to look but I had already made the repair. After ownership changed, we had to break our lease due to purchasing a new home. We agreed that o pay their fees associated if they didn't rent the apt with the grounds knowing that they have to make a valid attempt to rent it out. Once it was rented out, we were not informed. Also received and itemized break down of cost associated with our security deposit and showed we should receive $45 back. However after they rented the apt they mysteriously had more fees associated. Also they will not refund the last 2 days of rent while the new tenant had already moved in. They made sure to soak up all of the deposit to fit their needs for more money obviously. Greedy and self servicing narcissists run this place IMO

I've lived at winter heights for 4 years, it's not a place to live if you are looking for an…read moreenvironment that people respect each other. The teenagers run the property, making problems for the tenants. The office as usual doesn't nothing about it. Creates shouting matches, and door slamming.

I have been renting from White Water Creek "Winter Heights Apartments" off Pines and Cherry St for…read more4 years now. This place is turning into a dump. The garbage problem is terrible, if you like fresh air and wanna open your window. cat piss/cat spray smell is what you get. Yes the apartments are new inside and nice, make your skin crawl. Air inside apartments terrible. Some tenants have 3-5 animals in unit. lucky I live on 3rd floor, I still am suffering air quality. watch where you walk, dog shit all over building, don't think in the sommer you can enjoy the green grass. I have gone to management several times offering to help with some of these problems. They don't want help. Oh when it snows they don't shovel or use salt on walk ways, so use caution.

So far, I have only gone through the application process but it's been great so far! My boyfriend…read moreand I toured the complex with Carissa and she was fantastic. We showed up just before 5 PM-which is their closing time-and she happily showed us around the property. She was personable and knowledgeable, and as a former resident was forthcoming with us about what it's like to live there. It was great! We loved the spacious layout of the 2b2b, all the amenities, and especially the gym! We still had other apartments to tour the next day, but we ended up going back to Bella Tess back the next morning to see the third-floor, vaulted ceiling option. The other associate was there and once again quickly took us to view the unit. We spent the rest of the day touring places. In total, we toured 17 complexes all over Spokane and the Valley. But we couldn't stop thinking about Bella Tess! We went back that evening-showing up near the closing time again (because we're terrible people apparently). But Carissa, once again, was super nice! She took us back through the show unit, helped us select an option that was ideal for what we wanted (south-facing, third floor with a good view), and she showed us how to go through the application. We are super excited to be moving to the Spokane area from LA and Bella Tess was the perfect option for us! The commute to downtown Spokane is nothing, we're right off the Centennial Trail, we have views of the mountains and a beautiful apartment. I hope it lives up to our expectations and that I can eventually update my review with more good experiences!

I don't know where to begin. First off the leasing agents are little snooty snots. Think they…read moreare so cool. Ya the apartments are okay. Too many for one small swimming pool. No attached garages. Pretty much run if the mill noisy complex. DONOT and I repeat DO NOT put in an application unless you are are prepared to pay an additional admin fee of 200 dollars. Yep. I filled out an application and was told I needed a 4,000 dollar deposit. Or I could go through JETTY. So basically I was turned down with an 85,000 a year income and charged the admin fee. Don't let those bbbbbbbb's. Do it to you. DONOT RENT. There.

Every negative review on here is 100% accurate, I would absolutely recommend not living here. Every…read moreyear they change the rules on what's allowed on the patios. If privacy items that are tastefully done one year is fine the next year they are leaving 3 day eviction notices with very general/generic information on what needs to be removed. They also have about 5 in apartment checks each year with their very unprofessional staff stomping through your home with their muddy shoes on and disrupting your living space. This year the office gave a random man who does contract maintenance a key to our apartment in error and had a stranger walk in on me unannounced. All I got from the staff when I called was a 'all we can say is sorry'. Not good enough. Parking is a major issue and instead of changing a useless grass round-about into proper parking they leave as is and tow vehicles at 8am every day if you've parked there. Our front door is rusted out and completely freezes over in the winter on the inside. Zero maintenance assistance after several requests and instead a pompous arrogant maintenance worker argued with my boyfriend about how "when it's cold outside and warm inside it creates humidity which freezes", gee thanks you ninny! Still doesn't change that we literally cannot open our door on this shitty made building. Pool closes early in the season around September when it's still 85+ degrees and opens late into the summer season. This spring they gave notices to everyone with a grill or bbq to be removed off premises immediately just as we are going into bbq season. They have an outdoor grill area at the clubhouse but it's always filthy and never maintained. Garbage is always overflowing. The grass outside our building has had a pylon sitting on it for over 2 years and there is no replanting of dead shrubs or grass. We will be getting out of here as soon as humanly possible and will absolutely recommend no one ever lives here.

I have been living here for almost 2 years now, and I really have been so thankful to find an…read moreapartment complex that is run by awesome people. From the office to the maintenance team to the grounds crew, this place is a nice place to live with great amenities, including an Amazon locker for package drop off/pickup, pool, and well stocked gym. What I have appreciated most of late is the quickness and courteously of the maintenance team. I have had a couple of typical issues come up in my apartment, and they were both addressed swiftly, e.g. calling to set up a time to come out within hours of submitting a service request and diligent workers that get the job done as fast as possible. I am so please that I have chosen this place to call home.

I'm very disappointed with the cleanliness of the community. Stains on the carpet. Carpets are…read moregetting thread bare in first floor. The windows are commercial grade and have lost their oxygen. The elevators are dirty. The doors are dirty. Many scratches on walls and doors need to be painted. Many residents need extra care with daily personal care. This place is looking like a nursing home. This Affinity at Cdl needs a complete remodel. New signage needs to be torn down and new put up. Looks very dated. Residents are worried about upcoming rent increase. Most won't be able to afford it as many are on a one person income. They have stated they will have to move out. After my research I have found many apartments with lower rent and are new. I hope something is done!

My 93 year old mother moved into Affinity Coeur d'Alene, ID this year and it has been a very smooth…read moretransition. The staff at this Affinity location is friendly, welcoming, careful with the COVID situation and very available to the residents! The building is clean and the activities are a huge bonus! My mother likes to cook for herself but wants amenities so that she can meet people. Affinity is perfect for her!