The DMV kind of looks unconventional to me being in a strip mall. It's pretty small, but it was…read moresuper fast and efficient. Everybody was friendly. Everything got done very fast. You know I did not have a problem at all. probably one of the fastest efficient experiences at a DMV I've had in my life. Thank you for making this usual painful process painless.

Except for today, over the past 30 years, this particular DMV has been at least 4-star worthy. The…read morestaff has always been very helpful. Today was an experience in rudeness and disrespect. I called with really basic questions about registering a new vehicle purchased out of state. I was met with snark, sarcasm, and "call the dealership about that "(it was a question about a NYS rule). Someone needs a re-education in customer service!

Very bad place to go to anymore. The lady couldn't understand a birth certificate from out of…read morestate. She said your name isn't on it! Lol I said look on the bottom. Very rude people there.

Easy in, easy out. Friendly, helpful staff. Super visit to…read morerenew my license. Thank you!

Everyone was super friendly and the process was painless and quick…read more I appreciate how they were professional and patient.

Recently moved from Maryland to PA and I have to say this is the best DMV I've ever been to!! Super…read morequick and fast service. Even quicker than going to a McDonald's line lol. They open at 8:30-4pm. I got there at 8:50 & was out of there at 9:25!!!! The place has enough parking and easy to find. I went there to get a new license, and there was No line!!! Like wow. The info lady gave me a paper and sent me right over to a counter immediately!! I had printed a form out online to save some time but even if I didn't it wouldn't have taken long to fill out. The workers were super friendly to me and very nice to each other. Given I am an African American I was worried about my picture looking like a sharpie dot. But even without asking the lady taking my picture(Cathy) had me come a little closer to the camera and made sure I liked my picture before registering it. I'd def recommend this DMV to anyone new to the area and looking for a place to go. Its cost $37 dollars to get a néw license as someone moving into the state, but I opted to get the real ID added on so it cost $67($30 extra). Real ID isn't mandatory in PA rn cuz they extended the deadline till 2025 but it will be required then so you might as well get it done now. They even gave me a paper with all the tag and registration places close by so I can get that done too. They don't do that at this location. The lady referred me to Leonard's by the Wegmans in Wilkesbarre. Hope this helps

I have never had such a pleasant experience obtaining a license before, and I have lived in 3…read morestates. Upon entering, the woman who provided my number to proceed was a delight and made sure I had the required documents so not to waste anyone's time. The next two employees I spoke with were just as friendly and the entire process took about 15-20 minutes. Thank you all for your help!

Great staff and they get you in and out fast. So much better than the DMV offices in the NYC region.read more

So i was not able to get an appointment for license testing at my local DMV in Bayside NY. I…read morefigure i am going to be near Binghamton, so why not make an appointment to the local DMV near Binghamton University? I called a month ahead and secured a date 8/25 @ 2:30pm. I arrived at 2:20pm, got on line and within 10 minutes i was in the building and my daughter was taking her the test for the license permit, so happy, truly effortless and it all took 30 minutes to get done. Keep in mind, if you take a test, only the person taking the test will go in, for minors have one parent with available to sign paperwork and meet requirements.

Amazing customer service! I came in to transfer my NJ license. I had an appointment, so I was in…read moreand out in 15 min. The clerk that assisted me alegro was very helpful and efficient.

Thank you so much! I was impressed by the staff of this New York State DMV Office. Patty and all…read morethe others were very helpful, kind, and knowledgeable. We owe a great deal to state and federal workers and I am grateful for their service. My experience today demonstrated the efficiency of the process, and the helping spirit of the workers there. Keep up the good work, Westvale DMV. :) PostScript: I am not in California and cannot figure out why my profile indicates such. I am from Central New York, Onondaga County.

This is easily the best DMV I've ever been to including those in California, Pennsylvania and…read moreTexas They do let you make appointments however I walked in. They asked what I was there for- mine was out of state transfer of license and registration, which I thought would take several hours. They gave me the forms. They quickly called me up, helped fill out my forms. There was a lot of documents I needed to have - which I did, and in less than an hour, I was out of there , with my temporary license, new plates and registration - thank you to Patti and the other people who were great.

HARD PASS on the Keyser Ave location! They never notified me when my title arrived from NCDOT for a…read morestate transfer. I had to track it myself and discovered it had been delivered ten days earlier. When I went to the office, chaos ensued. No one seemed to know what they were doing, and they took their sweet time figuring it out. After over an hour of waiting, just as I was about to pay and leave with my plate, they sprung a surprise on me--I needed a bill of sale or else I'd have to pay sales tax on the bike again. Cue me scrambling to get in touch with the dealer, waiting even longer, and wasting my entire afternoon. Save yourself the headache and go elsewhere. Competitors handled my truck title in just 15 minutes, no fuss. Meanwhile, here at NE Title and Tag, I was stuck for almost two hours. Fast forward three months: They had the nerve to call and say I "forgot" to pay a fee--which, surprise, they forgot to charge me for--resulting in my registration being rejected by the state. After a heated back-and-forth with multiple people, they *finally* agreed to cover the fee and process what they had promised from the start. Now, I'm still anxiously waiting for my registration to show up. It's honestly scary that a place this disorganized is licensed to handle such important paperwork.

Excellent customer service excellent car registration fee are low excellent customer service from…read moreshawntae