Steve, Scott, Aruba and Diesel all did a great job and went above and beyond. Not just words -…read moreTRULY went above and beyond. They were all friendly and efficient, and worked very hard. We planned on texting the day before to confirm - no need! They texted us the day before to let us know were confirmed. They showed up on time (15 minutes early!) and started immediately. We also wound up needing a second truck and they immediately picked up a second one to ensure all of our stuff was delivered to our new house. On the fly! If you are looking for trustworthy, hard working people to help you with your move, at an affordable and fair price, look no further than Intro to Easy Moving! Highly recommend! Thanks!!

I could not be happier with the quality and value of the service which was remarkable given the…read moremany "little" things that popped up. What should have been a simple move, ended up taking most of the day due to unanticipated circumstances. Yet Steve's crew led by Scott, kept going with nary a break in between loads to the truck from the storage and house, to the new place and storage. I received a lot of vague answers and quotes when researching my move, and had been burned when moving in the past, so I feel I hit the jackpot when I found [Intro to] Easy Moving. I would definitely hire again - though I sincerely hope i won't need to for many years!

I didn't end up using this moving company, but my experience just trying to book them was enough to…read moresteer me away. From the beginning, communication was frustrating. It took multiple attempts to get a response, and when I finally did, the information was inconsistent and unclear. The quote I received felt vague, with very little detail about what was actually included, and when I asked follow-up questions, I didn't get straight answers. Scheduling was also a hassle. Dates seemed to change depending on who I spoke to, which didn't give me much confidence in their reliability. On top of that, the overall tone from customer service felt rushed and uninterested, like they didn't really care about earning my business. In the end, I decided to go with another company that was more transparent and professional. Based on this experience alone, I wouldn't feel comfortable trusting them with an actual move.

Ara, Elmer and Nathan are very professional decent people. They handled my move efficiently and…read morewith care. I will use them again unquestionably.

I highly recommend this moving company. Their service was excellent, and reasonably priced. They…read moreworked with me to find a time that fit my needs. They showed up on time were extremely patient when we ran into snags. Once the snags were ironed out they quickly moved our things and put everything in its place.

This company is the benchmark for how all moving companies should work…read more 1. I received a quote within a day of my request, and walk through of my property. It was detailed and complete, listing all materials needed and all of the instructions for moving (what goes, what stays, packing fragile items, etc. 2. The team arrived per schedule, on time and ready. They worked quickly and professionally, and I found them friendly and I observed them taking extra care of my goods as they were loaded on the van. 3. Unloading was quick, and I found them both responsive to my directions for where things needed to wind up, and in fact they created a storage scheme that allowed me to access my kitchen stuff (for instance) without a lot of shuffling and relocating boxes. It was thoughtful and considerate, something I had not even thought about when planning the move. BBG&T were great. They worked fast, were both professional and friendly, and make our move a smooth and trouble-free event. I am very satisfied, and would gladly recommend them without any hesitation.

Where to begin??!! These Ladies are AWESOME!! Long story short, we had planned to move parents…read moreinto assisted living...that in and of itself is heart wrenching with it's own set of challenges. The day before the scheduled move, Pop ended up in the ER and needed a pacemaker. One quick call to Kim, she took care of canceling the movers. The next day, we're back on for the move. Once again, called Kim...somehow she found a way to coordinate w/ movers, assisted living and was able to have a team member, Karri, there to finish out the details and find a way to get things done, all while my head was still spinning! While I hope your move isn't as last minute and challenging, calling "A BETTER MOVE" is the only way to go! SHOUT OUT to Kim, Karri and Zerbe's Moving! Thank you SO much!!

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

I appreciated the constant communication from Corey. Though we had to reschedule, he kept me up to…read moredate and gave me another reasonable date that worked for both of us the following week. It was a small job but he and his team showed up, took care of it quickly and this was a day the temp was 98 degrees. Even when the job before mine ran over, he told me with some notice and got to me as quickly as he could. For what I needed, their price point was very reasonable also. Thanks Corey!

Fast and efficient team. Appreciated the quick response from Tamarius and accurate flat rate quote…read moreprovided.

We used Hilldrup to move us out of our former home, store our belongings for 30 days and then…read moredeliver to our new home. Our Move Counselor Maria was a delight to work with as she was responsive to all of inquiries and kept us well informed during the entire process. She was great! Equally superb were the teams that moved us out and in. As we had eight folks for the move out, it was quick and painless. Unfortunately, I do not have all the names but they were all great. Josh was our team manager and he also led the crew that moved us both out and in. Jason and Dee were part of the team that packed us out and then moved us back in but I don't recall the other folks....they were all great. Five hours to get a 4 bedroom house loaded and again, 5 hours to move us in. No damage to furniture or marks on walls! Hilldrup did a fantastic job from start to finish.

Delivery scheduled between 12 noon to 4 pm, called at 4:50, dispatch had the driver call me, but…read morethe driver said he dod not have delivery? Called vendor, they sent mew tracking link which now said 11am to 11 pm? I sent my men home at 5pm, now I am stuck waiting until 11pm? It's now 7:30 and I have zero confidence delivery will be made! This trucker is an absolute disgrace especially since they received the otems to deliver two days ago!

Unfortunately I have been scammed by Junior. I hired him and his team to move a swingset for me…read more After quoting me a price, I sent him a deposit for $95 and scheduled the job for a Saturday on the weekend we were moving. The day before the job, he texts me saying he needs raise the price and proceeds to "tech-splain" how it's a specialized job requiring specialized tools (I built it myself originally with a drill using a couple of bits). He offered to refund the deposit since I denied the now unaffordable service. As of writing this review, I have yet to receive it.

We really enjoyed working with Junior. He was early and showed up ready to work. He listened to our…read moreinstructions and was careful with our belongings. Junior was easy to talk to and was motivated and very professional. He was able to get the job done more quickly than we anticipated, we were happy with the service we received for the price we paid. We would recommend Smart Move Solution and would use him again without any hesitation.