1. The Towne Cycles

    1. The Towne Cycles

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    Oakland, CA

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    The Towne Cycles

    4.9 (117 reviews)
    Open 12:00 pm - 5:00 PM
    Updated 2 months ago

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    Reviews With Photos

    Bike shop on car-free Genoa Street
    Uli B.

    A giant nail on the street deflated both my tire and my mood. But thankfully, this little bike shop - run out of garage on a quiet street in North Oakland - came to my rescue. Thanks for helping me out in a pinch!

    The shop
    Stacey B.

    I brought my fixed gear bike here, to see what David could do, in terms of creating something more suitable to my needs - and he did not disappoint. He turned an uncomfortable, difficult to ride (but pretty to look at) bike into an awesome six gear speedster with shocks that's still pretty to look at! Pricing is very reasonable - and booking appointment is super easy online. I highly recommend this bike shop to anyone & everyone!

    Best bike shop hands down. Personal touch from Dave can't be beat, and it's all about the community. What a bike shop should be!

    Melody C.

    I brought my very loved bicycle in for new brakes and a possible front wheel. I got talking to them and decided to go with a full tune-up...i mean, really...my bike needed it ! They told me 2 weeks but I got a call that my bike is ready to go in one week ! I did miss having her around ! I jumped on for a 'what did they do' ride and WOW...OH WOW....my bike is like a brand new machine ! I rode to Berkeley Bowl for groceries afterwards and it was an absolute joy ! A little over $200 ...not bad for a 'new bike' ! Highly recommend this place ! My new bike doctors !

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    4 months ago

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    1 year ago

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    4 years ago

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    2 years ago

    Goes above and beyond, always returning my bikes looking beautiful! Good price and fast work. No complaints at all!

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    6 years ago

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    5 years ago

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    5 years ago

    Great community-based shop. Gives you straight advice, even when it means less work/$ for them. Will gladly return.

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    7 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    4 years ago

    Believe the hype! Super friendly, fast and knowledgeable. I've found my new go-to bike repair shop.

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    Page 1 of 3

    Ask the Community - The Towne Cycles

    Review Highlights - The Towne Cycles

    I brought it in and Dave recommended the carte blanche drive train upgrade (in my case, a 1x8 set up) and new flat bars.

    Mentioned in 36 reviews

    Read more highlights

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    King Kog - Front of the shop! Nice curb appeal!

    King Kog

    (83 reviews)

    Uptown

    Highly, highly recommend this bike shop, especially if you're an Ava voucher holder!…read more Such a seamless process at King Kog from the order to pick up. Literally took a 1-2 minute phone call to place my new bike order via phone. They verified my voucher number, confirmed my preferred bike choice, and informed me of the price and the anticipated pickup date. The overall process worked SO well and was SO efficient, that I honestly thought it was a scam, but I was pleasantly surprised when it all actually went according to plan! From date, to price, to customer service, it was all top of the line! They had a full bike shop of mainly XP4s waiting for pick up and this is probably why! This place had the best turn around dates, by far! I ordered the Lectric XP4 and everywhere else was claiming 2-3 month turnarounds for delivery and full assembly and King Kog promised a 2-3 week turnaround, and they actually delivered on time! Their process is so efficient. Everywhere else the process was super clunky and wanted 2-3 emails to process the voucher and here I was able to do it efficiently on the phone, all in one go. Can't recommend this shop enough!

    King Kog is a great bike shop with good prices & skillful, kind mechanics. Its downtown Oakland…read morelocation is super convenient & the vibe is chill & easy going. They did a super fast & affordable tune-up on my daily commuter bike & repaired an older hard tail mt bike for my kid that now rides like new. I'll definitely go back to King Kog again. Thanks!

    Westside Joe's Bikes - Storefront on Piedmont Ave, across and up from the elementary school.

    Westside Joe's Bikes

    (224 reviews)

    $$

    Actually I was planning on writing a negative review however , after a few events that took place…read moreafter I got frustrated,the owner and the mechanics attitude was quite impressive and eventually my point was accepted and , eventually after a bit of headache ,I feel taken care of and heard. so overall I think this is a nice place. People make mistakes but overall the repair was very well done and it feels good now

    Pains my heart to give any 1 star review for small businesses…read more But I ordered a Veloric folding bike on 3/17 so I can reduce use of my car. Especially with gas prices. I also live in Walnut Creek and decided to go with a more "local" (used to live in Alameda) shop. Originally I was going to go for an Letric bike, but got convinced to go for the Veloric. So Vivee was nice enough to let me test ride one that was in the shop for service and I decided to buy one, but they didn't have any in stock. She asked if I can use Zelle and I wanted to use card, but she said she would face a 3.5% fee. Ok sure. We also bonded over tennis as well since my brother played and her kids play it and she was a hitting partner, which we found funny. We go over the options on what the bike looks like, what options I wanted and add-ons. I got a date of mid-April, probably more on the early end for me to pick up including assembly and shipping. Veloric would take 3-10 days to ship (from their site for direct to consumer) and then it would take time to assemble. So I presumed, ok, maybe it's quick and coming early. I'll call! I text Vivee on March 20 and she said she would check Monday when she got back. I didn't see a response. So I text back on Monday to check. No response. I call the shop (no response). I text again (no response). It's now 4/7 and yes I called and left a message on the phone and text. So the lack of response + Zelle payment + reviews I didn't read up here = panic. I decided to go and call Veloric to see what's happening. Veloric told me to try to work it out and confirmed there was a fold 1 that was delivered, but they couldn't confirm this was mine. Vivee did eventually answer the phone on 4/9, but said she was waiting on the shipment and said that she ordered a pallet and blamed the tariffs for the delay. So I decide to go in 4/23 when my bike was supposed to be there, but it turns out it wasn't. She told me she was ordering a pallet and she would install my bike first. She also said it was difficult to talk to Veloric's customer service team since there were trade shows. Turns out she lied. I had been in contact with Veloric's customer service team since March because I read some of the reviews and there was a Reddit post on them buying a bike there with a few other horror stories on people getting repairs and either never getting them done and having to pay upfront. Veloric told me they had not gotten an order from Westside Joe's since March 16 and I had come in on March 17 to order my bike. I truly wanted to support a woman owned minority business in my hometown of Alameda. But unfortunately, they are unable to be transparent on ETAs to the point where the manufacturer had to check for me and now I have to dispute with my bank. I've also posted my story to Alameda Peeps, and it looks like there are more horror stories. Moral of the story: It's great to shop local, but please be careful on who you chose to do business with.

    Lakeview Bicycle - The upgraded fork I needed the bearing cup on.

    Lakeview Bicycle

    (120 reviews)

    $$

    Lower Hills

    Very polite and helpful! Helped me find the best prices when my budget was limited. Thank you!read more

    After two quick and reasonably priced tire repairs, I brought my bike in for a broken handbrake…read more He told me it was repaired, I took it away-- and it was just as broken as it was to start out with!!! So I had to bring it back. He did not charge me for the re-do, but I was still angry that he caused me a safety issue by telling me something broken was repaired. Made suspicious by this interaction, the next time I had an issue a few weeks later (with clunky gear shifts), I took it to Trek Bicycles down the street. Trek told me my brake pads were almost worn out, my gear chain was stretched and close to wearing out, and the rubber (not the tube) was almost worn through on back tire. The audacity of doing a brake repair and not telling me my brake pads were almost worn out!!! Not to mention, not telling me about all those other serious issues with my bike. It is very unprofessional not to mention problems with a bike that is taken to you for repair. The shop is so crowded with half-repaired bikes you cannot physically walk over to the counter. In retrospect, that should've been a warning sign for me. I feel like the sloppy work I received here risked my safety, and I'm pretty angry about it. I usually hate posting negative reviews, especially for small businesses, but this time I'm upset enough that I feel like warning other customers.

    Alameda Bicycle - White Industries Freewheels, Got that!

    Alameda Bicycle

    (401 reviews)

    $$

    We had such a wonderful experience at Alameda Bicycle! A huge thank you to Draco for going above…read moreand beyond to help us find the perfect bike. He was incredibly knowledgeable, patient, and genuinely cared about making sure we found the right fit. The kids' trade-in program was such a fantastic idea and made upgrading to a new bike so much easier. It's great to see a shop that encourages kids to grow with their bikes while also making cycling more accessible and sustainable for families. From the friendly service to the thoughtful programs, Alameda Bicycle truly sets the standard for what a local bike shop should be. We're so grateful for Draco's help and will definitely be coming back for our future bike needs. Highly recommend!

    Disappointing assembly quality and warranty service…read more I bought a new road bike with Shimano 105 from Alameda Bicycle, but the setup quality was very poor. Right at pickup, the hydraulic brakes felt spongy. The mechanic told me to just ride it out, but after 100 miles of riding, it hadn't improved. During those rides some issues were also revealed: the shifting was rough, the drivetrain was noisy due to poor alignment, and a twisted brake hose was rubbing and scratching the frame. I brought it back under their 90-day guarantee, but the shifting and noise came back worse, and the brakes weren't addressed at all. I eventually spent hours fixing everything myself after purchasing tools and watching countless guides on YouTube. Lots of bubbles came out when I bled the brakes. Now that I properly bled the brakes and adjusted the derailleurs, the bike works great. No thanks to Alameda Bicycle though. Very disappointing build and service for a brand-new purchase.

    The Towne Cycles - bike_repair_maintenance - Updated September 2026

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