Claudia, our sales person and artist was very helpful and friendly. What a great experience we had…read morewhen my sister was visiting.

Great artist's cooperative with a wide variety of goods to choose from. Staff is friendly and…read morehelpful. Prices are reasonable.

Some friends and I went to Hearts Afire just for a fun outing with the kids. They have plenty of…read moretables for many groups. They have all sorts of pottery pieces that interest kids to adults! Things start at 8 dollars and go up from there. They have so many colors to choose from and many ideas and other things to help you do exactly what you want. This is a great place to take yourself, your kids, a girls night out, a family night. I always wish we had more things to do during the winter and I'm happy to know this place is here! Small kids tend to paint a piece very fast but they all enjoyed it. I will add a picture of my finished project when I get it back! Should take about a week

Fun and friendly staff. We went on a Friday evening where my daughter and I enjoyed making a few…read moreprojects. Friday is also their sip and paint night where guests can bring their own wine and paint projects. It was a lot of fun and at reasonable price!

Hallmark stores have been around for years and haven't changed much since I was a kid…read more Without a doubt, this store caters to the older crowd if you know what I mean. They offer a wide selection of greeting cards, planners, gifts, jewelry, and more. One thing they are well known for is their Christmas ornaments. While some can exceed the $20 mark, they are very well made and will last for years to come. I personally have purchased a few of them over the years, and they all look in new condition. Unfortunately, the store falls short on its selection of gift wrapping items. They only sell a very small amount of gift wrap, gift bags, and bows/ribbon. For a store that is known for their greeting cards and gift wrap, they could definitely stand to add more variety. You can find more selection at Wal Mart or even Target, which is kind of funny to me. Okay, now let's talk about their pricing. Their prices are high! If I'm going to shop at a Hallmark store, I don't want to feel like I'm throwing my money away on things I could find elsewhere for much cheaper. Bottom line: if you are in Hallmark and see something you really like, do some price comparison because odds are you will pay more.

I brought a senior client into the Hallmark at Southgate mall recently. She loves to look at…read moreeverything and take her time to select the items she will buy. We were followed around and continually asked if we were still looking, while obviously still looking. My client asked the sales person to please open the locked case and selected a couple of figurines from the case and then asked about some others. She was directed to a different section. We looked further and she asked the same question (short term memory issues) and was told "You were just looking right at them". The the sales person said "remember, I just told you they are over there." This happened 2 more times before we left. Note to staff, not everyone remembers what you just said. A simple "Yes ma'am, those items are on this shelf right here" is all that is needed. Shaming someone into remembering something they can not remember is uncalled for. My client purchased over $100 in items. Showing her what is available is your job. Rushing and shaming is not. I might be more understading if the store were pack and busy, but it wasn't. There might have been 5 people in the whole place. Maybe some further customer service training is in order.

I was lucky enough to find this amazing shop online. What a gem! Unfortunately, I live in another…read morestate, or I would dash right on over to the retail store. However, their website offers truckload upon truckload of sublime, unique, precious items. If I don't restrain myself daily, I'll spend so much here I won't have anything left over for rent and bills! I love this lovely shop so much I wish Yelp would allow me to proffer ten stars. A winner of a business, and woman-owned to beat. Items are packaged for shipping with care and flair. Run, don't walk, to make your purchase front this incredible business. You won't regret it. I sure don't.

What a neat stationery store. Interesting inventory with friendly and helpful staff, it's tucked…read morearound the corner from the main drag. But don't let that keep you away. Their well-curated , whimsical stock will a most certainly yield something you didn't even know you needed! We ended up with 2 journals + I added a hard to find Lamy fountain pen to my collection! Prices are reasonable for such a shop. If you dig stationery stores like we do, this is your place. Highly recommend.

The Confident Stitch is a fabric store and sewing shop in downtown Missoula that also has sewing…read moreclasses! They have a huge selection of apparel fabrics and a smaller selection of modern quilting fabrics. They also have a great selection of indie patterns! In fact, they have a rack of garments sewn from the patterns so you can see what the final products look like! The staff is very friendly and helpful. Great shop and definitely a benefit to any sewers in Missoula.

From the owner: The Confident Stitch is a store for anyone who delights in the fine details of handcrafted…read moregarments, fabrics, sewing supplies, and unique, modern quilting cottons. Shop In-Store or Online.

If I could give negative stars, I would. Tried looking for some yarn for making a hat that would…read morematch a knitted garment I recently acquired. They had what I needed, but it was thinner than the yarn used in the garment. The woman working that day was incredibly rude and all but chased me out of her store loudly saying that the yarn wouldn't work. She clearly didn't want to make a sale off of me that day. I'm a visibly middle-aged individual who's been knitting most of their life. My mum taught me a few things or two about how to modify my usage of yarns to suit a project if I can't find a perfect match. If that yarn ends up not working out, then that's on me and I'll find another use for it! The last time I was treated this rudely by a shopkeeper was when I was a teenager. In any event, if the owner is reading this, your yarn shop isn't the only one of its kind in town! I will be sure to tell all of my friends to never shop at your store again. You might want to read some of the reviews of your store elsewhere on the Internet to get some more free tips on how to improve your customer service.

Wonderful treasure chest of gems ! The new location…read morehighlights amazing items beautifully displayed.

Great selection of beads and jewels. Worth going in just to look at the all of beautiful fire…read morepolished beads. A must stop for your family and friends.

OCT 5th I placed an order for these awesome ashland bats…read more OCT 7th it shipped. Box was damaged and returned to sender, someone named "Patty" received it in Ft Worth, TX. NOBODY CONTACTED ME. NO EMAILS. NOTHING. I contacted them on the 18th via online rep, they said it'll be re sent (see screen shot). 1 week later I call this time 1800michaels... Order was placed on hold... because they're waiting on the return of the box they got 9 days ago. They said sorry over and over. Guaranteed they'd expedite my shipment. Said itd be a day or two before shipping.... Hung up. 10min later I get an email notifying me of a refund. So I call AGAIN... They said it was automatically refunded because no more stock available. ITS STILL FOR SALE ON THEIR WEB PAGE. Am half tempted to order one with the $20 "sorry we screwed up" card.

I live over an hour away from the Missoula store. I was there a few days ago and bought my great…read morenephew a pair of the "Squishy" slippers. They are the wrong size. I am unable to come back into Missoula until next week. There were only a few pairs left so I called to see if I could purchase the right size over the phone. Store policy does not allow that but Deb was Very Kind and Understanding about my dilemma and has agreed to hold them for me until I can get to the store next week. I was impressed with her helpfulness. I love shopping at this store and will continue to do so. Thank you, Deb!!

Tried to visit and even though the website said it would be open, it was closed. No sign on the…read moredoor or the website.

I walked in to do a little fiber-tourism, and I was expertly guided toward the local yarn…read morewall/tree. Montana has such amazing fiber to offer, and I couldn't help but treat myself to a local bison/alpaca blend. It was very expensive, but considering it's shorn, cleaned, and spun locally, it was worth the money. They also had some great Ella Rae and other more accessible brands in fabulously-curated colorways. If I weren't up to my ears in yarn at home, I may have treated myself to some of that, too! If you're a spinner, this place also has an entire wall of fiber for you to choose from! I want to learn how to spin so badly! :)