From the very beginning of our buying experience, we've been impressed with everyone we've had…read morecontact with. They respected that this was a very large purchase for us and didn't push us to buy or buy any particular brand or model. Our sales consultant was extremely knowledgeable and answered every question we had in a straight forward factual manner. Our back office experience has been equally as pleasing. The offered several financing options with more than favorable interest rates, but were ok that we decided to purchase without financing. The service department is clean, comfortable and from the technicians to the service managers, they took as much time as we needed to familiarize ourselves with the operation of our new travel trailer. Rich and Sons were recommended to us by friends that purchased their 5th wheel RV from them and now we are glad to do the same. While in state, we live a good ways from Grand Island and they worked well with us to make the buying and delivery experience very satisfying.

rom the get go we were met with a condescending and uneducated salesman who became visibly agitated…read moreby my and my husband's discussion of the pros and cons of the mere three campers we were shown. During the process, our salesman said, "It seems like you and your husband are on two different pages." When asked if a camper would be checked for roof leaks we were told, "No, that's not included in the package." When we asked if one camper's tires and axle could be looked at, not to fix but simply to tell us whether or not the axle was bent, we were told no. When my husband and I were discussing the financial aspect of purchasing a $43,000 camper, with our initial budget being $25,000, our salesman asked, "What's the holdup?" When my husband and I expressed the need to speak with one another about our options, we were repeatedly told, "Both of these campers might be sold by tomorrow." We, after taking a break from the dealership and going to lunch, made the decision to purchase a camper that was $12,000 over our budget. The tires on this camper were in dire condition but Rich and Sons would not supply new tires, nor would they reduce the price of the camper in the amount of the tires that would be required to safely transport the camper home. Knowing that we had driven over 4 hours one way to look at a camper, we ultimately decided to purchase the camper that we had made the trip to view, the camper that was within our budget. We knew that the company required 3 days to complete the inspection of the camper. We put $500 down in order to hold the camper and agreed to come back the following week. The camper we decided to purchase came equipped with the "gold package" inspection. This inspection included an inspection of ALL tanks. We arrived 8 days later to conduct a walk through and pick up our camper. While walking through, my husband asked multiple questions about the camper. The parts employee responded with, "I don't know. I've never been in this camper before. I just drew the short stick and had to work on a Saturday." I pointed out that the kitchen faucet was loose and crooked. The employee attempted to tighten the faucet with his hand. My husband asked if he could utilize a wrench to tighten it and the employee responded, "Nah, I can get it." The faucet was hand tightened and left crooked and is now just as loose and crooked as it was when I asked for it to be fixed. Additionally, we asked about the backup camera, as I did not see the monitor in the camper. On the day we viewed and made a deposit in the camper, our salesman assured us PERSONALLY that he would make sure the monitor for the backup camera would be in the camper. The monitor was not in the camper. When we asked about this, we were told that sometimes owners just forget to leave the monitor. We were told that our salesman would reach out to the previous owner. We have had no recourse as of this date. We hauled our new camper home. 2 weeks later, we took our camper out for our first camping excursion. The trip was an easy 2 1/2 hour highway trip. When we arrived at our campsite, we attempted to fill our freshwater tank. The tank immediately leaked, not out of one small area, but out of the entire width of the camper. Subsequently, we were unable to utilize water out of our freshwater tank. My husband contacted our salesman the following morning and was quickly passed off to the parts and service department. We were accused of causing the damage while driving to our campsite. My husband pointed out that a massive leak in the freshwater tank, something incredibly easy to test and inspect, was clearly not done. This makes us question whether or not anything listed on the gold package inspection was completed. Now, with camping season half over, we are left with a freshly purchased camper that cannot be fully utilized despite being assured that a "gold package" inspection would be completed. Rich and Sons refused to pay for a repair (a repair that should have been caught during the initial inspection) without us bringing the camper 4 hours ONE WAY without any promise of a repair timeline. We are now tasked with repairing the camper ourselves with the "hope" that Rich and Sons will, at the very least, pay for the parts. On our second trip with the camper, we had issues with the jack lowering when the button was pushed. It seems to have a loose connection and only works "sometimes." Anyone who hauls a camper knows that this is concerning given that attaching the camper to our hitch is a necessity. Finally, our salesman sent a text asking us to recommend him to our family and friends. It's as if he has completely forgotten that we have contacted him, and spoken to him, about our issues. So now, we have a brand new to us, supposedly fully inspected camper, with multiple issues that should have 100% been caught during an inspection and a salesman who wants us to recommend his services to friends and family. Absolutely not.

I was having a problem with a leaky air shock and I was having trouble finding someone to fix it…read more Another RV repair person recommended this guy, Noah Kowal and when I talked to him I knew right away he was the right guy for the job. First of all, the idea of a mobile RV repair service where they come to you is brilliant. Secondly, a problem like a leaky air shock mean you don't really know if it's completely and totally fixed until some time goes by and it still holds air and Noah was OK with that. He came out again it turned out there was a slow leak in the line to the other air shock which he fixed and then kept to his estimate for fixing the one shock. I didn't have to leave the RV at some shop for days, I never needed a ride home and I never had to deal with a cranky RV repair person who would would much rather be working on simple, straight forward "replace a part and your done" problem. Overall, a great experience. Noah is very pleasant and competent. I have already used him for another job involving a water leak and I'll be definitely using him again. I cannot recommend him enough.

Kowal RV Care is absolutely amazing!! We contacted him on a Sunday and while he couldn't come out…read morethat day he did give us options and communicated with us to help us trouble shoot the problem. We would 100% recommend him and his company!!!!

He is truly a Godsend! Our RV air conditioners both stopped cooling at the same time on a very hot…read moreday (right before our heat warning) I called short notice and he was here less than 2 hours later. we thought we were gonna have to get a new air conditioner but he looked at both and did a major look over and did an amazing maintenance cleaning. (we just bought RV, no one ever cleaned them)! RV Doc is everything he said, through on time & communicates with you even before he got here and he cleaned up! We will use him again and I highly recommend him, honest and does great work! he's a real rare gem! plus saved us a lot of money! I give 100 stars

From the owner: The Camper Doctor Mobile RV Tech will come to you! Get your RV ready for another great season of…read morecamping. We service areas Nebraska, including Columbus, Fremont, Norfolk, Grand Island and their surrounding communities. We offer services on: A/C’s Furnaces Water heaters Refrigerators Ranges and stove tops Propane systems Plumbing systems Electrical systems Roof re-sealing Generators Tank and waterline sanitizing

We had trouble with our Class A motorhome on our way to Denver. Had to stay in Kearney, NE, and…read morewere fortunate to find Bish's RV to help diagnose and fix the problem. Special thanks Cameron, Keagan and Tim for your excellent work and getting us back on the road. Awesome job to all! We and our three grandkids thank you for helping us continue on our vacation. Brad & Vicki Schardin Marion, SD

We just purchased a travel trailer. From beginning to end these people--every single one of…read morethem--felt like family. Never has a business pleased me more.

We are not regulars here but occasionally need some help with tires on the horse trailer. About 2…read moreyears ago we got Hancook tires at Eagle Eye. They have been the best tires we have had and entire staff at this business are definitely in the 'Best Of' group. And we are back again for minor repair/replacement with a sidewall damage. We like these people a lot.

They restored an RH leather couch we had for a few years. Took out most of the dog scratches…read more Reformed the creased cushions. It looked nearly brand new after it was serviced.

Let's start with the quality of the service. Ann provided top notch service to my car leather seat…read more She made me think I just bought a brand new car! It really does look that good. She is amazing. She responded to my request very quickly and provided me a quote shortly after. I was able to schedule my appointment the next day! From the comfort of my home. It doesn't get easier than that! On top of her amazing skills, Ann is very thoughtful, courteous, and super easy to work with. Highly, highly recommended!

We are delighted with the work Central Body did on our RV. It's always nice when a company exceeds…read moreexpectations and that was certainly the case here. We originally chose them for their big bays capable of painting RV's but they are so much more than that. Their attention to details is phenomenal. They contacted us several times about little things so they would get it exactly right, and they did! The staff was friendly, approachable, collaborative and obviously takes great pride in their work. The next day, after picking up our RV, I was at a gas station filling up when some guy came up to me and remarked on my beautiful rig. He just couldn't say enough good things as he studied the RV up, down, and across like he was looking at the Mona Lisa. It validated our decision to restore this 19 year old RV to its former glory, and apparently to something even better! Thank you Central Body, you did a great job and you have our high praise for your good work.

I've taken our Chaparral 33FFL to the Council Bluffs location for new tires and the Gretna location…read morefor winterization. Both were very positive experiences. Prices were appropriate for the level of service. With the winterization, they also included an inspection. One of our tires had a nail in it and they were able to take off the bad tire and put on the spare. They don't repair tires, but I was able to take it to a local place to get it fixed.

We've stayed here before and the spots are generous, well groomed, easy in easy out. A nice dog…read morepark, playground and nice pond. There's a very clean Rest room and laundry area. Just about everything a camper needs. And not far from the town itself. It's definitely a family affair as his son has a cash 'candy bar' for those with a sweet tooth! And I recommend every camper to invest in a sweet! We travel East every year to the Midwest and whenever possible, stay here!

this campground is right around the corner from the Kearney archway. The archway is a very…read moreinteresting museum about the California Oregon Trail! Very well done! We pulled into the campground without any reservation, the girl at the front desk was extremely nice! She explained where everything was, gave us a map, and put us right in front of the beach! Every site has a concrete pad, which is super easy to level your RV, waterl, sewer, and electric! We also received a good same discount. The price was amazing. Very affordable. The showers, restroom and laundry facilities are all in one location. Everything is very clean. The place is very quiet. If you bring your bikes, there are miles of bicycle trails around the camp ground, and the archway which is all connected by bike or road. I would highly recommend.