I got to experience The Underground for the Leon Thomas MUTT tour. The staff, security, food and drinks were amazing. But really want to point out the staff and how attentive they were and how friendly they were. It was a cold night and they were efficient in getting everyone in safely and were knowledgeable when providing menu recommendations and setting expectations. The venue does provide a more intimate setting. There is more standing room than seating. So be aware of that when you book gen admission vs. any premium or VIP package that may be offered by the artist/venue. read more

Definitely would not recommend attending a show here. Getting through security was more adventurous than getting through TSA at the airport. We saw them take a Sharpie from someone. The guy even explained that he wanted to meet the band after and have them sign his poster. Too bad. They sent various other people back to their cars for other minor things too. It did not make sense or make us feel any safer. It just made going to a show feel like a chore. Once we were inside we all wanted to grab a beer. This is definitely not the place to do that! They had about 5 beers to choose from all of which I would never ever drink nor would anyone else in our group which is saying a lot because we all have pretty diverse tastes. All of the beers were like $18, even the garbage beers. I expect that price as we pay $19/beer at the hockey games but the arena offers a great selection. I'll pay $19 for a good beer. I saved lots of money at The Underground since they don't have any beer worth drinking. The bartenders at the bar on the left were not friendly and not interested in answering any questions. We ventured to the bar on the right and a few of us ordered mixed drinks. read more

As far as the sound here goes, it's great! Bathrooms are in the way back and they do have three bars. However, there's very few seats and they were reserved for vip only. I didn't even see a handicapped seating area. Lighting is decent and one major positive was they had the a.c. cranked up high on the July evening we were there, when it was like 95 degrees outside. 2 major drawbacks...1. There's literally NOWHERE to park in the area for free. Th cheapest lot we found was around the corner and at the end of the street in a gravel lot and it was 12 bucks. Parking right at the venue is 40 bucks. 2. Drink and beer prices inside are way high. A shaker cup cocktail is 20 bucks and it's ALL ice. Refills are 17 bucks!!!! Another thjng I didn't like is that the box office is not attached to the venue and is up the street and they didn't take cash for tickets there. They also don't give you a paper ticket...they digitally text you a receipt and your tix too. Security has a walk through metal detector and they wand folks as well. read more

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Although the venue looks small, it really isn't. I came with my sister to a 2000's themed Lime Wire event and it was amazing. When I first walked in the place, it was still lit up, the a.c. was blasting so the place felt cold, and it looked pretty much empty. However, the lights were dimmed after about 15 minutes and once the event started, I never once felt cold. Since our party arrived around 10 30ish to the venue, we were able to a space get front row center from the stage. By around 11 30 the venue was packed but I still had enough space to dance to the tunes. The bar area is pretty big with plenty of chairs. The bathroom is big with lots of available stalls and it was really clean. I would definitely come back to events held at this venue. read more

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Attended a 2000's Limewire party and was impressed by how spacious the place was inside. Arrived around 9:30pm & there was no line at all. Walked right on in, went through security, got checked in and the vibes were on. There is a bar to the right of venue. The dance floor is right in the middle of the space with what looked like VIP seating on the sides. Bathrooms are all the way in the back though so you do have to maneuver your way through the crowd in order to get to them. They have an outside patio with tables in case you need to smoke or just get out of the craziness. Overall pretty impressed with the efficiency of all the workers and the place was very clean. No food sold here only drinks. This is located right beside the Fillmore in NC Music Favtory. They have street parking and a parking garage as well. Great experience and wouldn't mind coming back for another event here. read more

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Attended a live podcast at this location. The check-in process was simple and straightforward. Upon entering, the space was filled with lines of chairs for the guests to sit. The seating was a bit tight for this event. The chairs were Shoulder to shoulder. They served food, libations and other items. I noticed two counters on opposite sides of the seating, and each counter served different items, as one side only served food items. The space felt a bit small due to seating for this particular event. I'd be interested to see the setup for another event. Even with the staff being super busy, they still gave pleasant energy and service! read more

This is by far one of my favorite small venues to see an artist in! I was delighted and overjoyed by what was offered to me with the VIP Pass I purchased for the Anees tour. My friend and I were able to sit and relax during the entire show. Especially helpful during the in between times. Everything was pretty much on a timely schedule though. And I was able to walk right in and out at the beginning and end. Everything was incredibly easy and wonderful. The drinks were delicious too! Pricey, but that's to be expected. I look forward to visiting again! read more

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Great venue. Friendly staff. Parking was easy. Generous pours on the drinks. Recommend for a night out. read more

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No food was available at the venue Service of security was quick and simple. Have pockets emptied and tickets ready before entering for a breeze check in. Quick service at the bar was pleasant as well. Pretty large venue for a "small venue." Had a great time seeing the artist we was there for. Sound through out the place was great! Bathrooms were clean and multiple stalls were provided read more

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The underground you say? It's way more of a pleasant experience than the actual underground! The food is great, it's pretty loud, and the people are nice (usually). read more

The Underground is a nice venue for intimate events. I had the pleasure of seeing one of my favorite artists live. Pro: It's general admission, standing room only (you can make your way up to the stage fairly easily) Con: it's general admission, standing room only (you have to stand in the same spot to keep your space) WEAR COMFORTABLE S read more

The Underground - Dance Clubs Near Me - Charlotte, North Carolina

The Underground was the venue to our concert on Saturday, April 29th. We really enjoyed ourselves, the only complaint we have is - we understand security has a job to do but felt they could have been just a little friendlier. The bartending staff on the right side of the venue especially the lady was AMAZING AND she could mix a YUMMY Vodka Pink Lemonade. The venue was mid-size but loved the decor and lighting. I hope to return to Charlotte one day!! read more

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What YOU NEED TO KNOW Before you get ROBBED by this Venue I couldn't find any of this information online, or on the reviews, so I'm going to let you guys know what I found out(too late) and got robbed blind by this venue. The VIP ACCESS AREA IS NOT WORTH IT! I labeled the pictures. You stand way in the BACK. It's the furthest vantage point from the stage. If you want to sit in those barstools near the railing, it's $70 extra. Other that, you have to stand near the ramp OR behind the people with the $70 barstool seats. They offered to upgrade me to the $70 barstool seats, BUT THEN THERE IS ANOTHER UPGRADE, for $100 table seats to the left side of the venue, with a much higher vantage point. And a much better view from the side. ANOTHER CATCH! You can't buy a SINGLE table seat, YOU HAVE TO buy TWO seats, so $200. Luckily I found another single-concert goer, so we went in together and purchased a table together. That's still $100 per seat, so I paid $100 and he paid $100. The drink prices and food prices are OUTRAGEOUSLY HIGH! I have attached a picture of that as well. Plus, the service at the "special tables," not so special. It was super inconvenient that the server didn't show up to take any trash away, or ask for any refills. The dude sharing the table with me had to leave the concert to go to get a refill on his drink at the bar because the waitress never showed back up. Then she-MAGICALLY decides to show up during the artists' encore, and tries to settle the tab. I'm not a person to walk away and not pay for my meal, but I know a lot of people aren't like that. I would have closed out my tab after the encore song was over. Ruined the last song for me completely. I would have settled my tab earlier if she would have SHOWED BACK UP DURING THE HALFWAY POINT OF THE CONCERT. She also didn't offer a receipt, so now I'm fearful of getting scammed. This venue will rip you off BLINDLY. Neither me, nor the man I shared a table with knew about the $100 seats beforehand, or about the $70 barstools in front of our standing area in front of the VIP ACCESS AREA. I hope the artist is getting some of the profits for all these schemes this venue charges for. Instead of pocketing the money just for themselves. The only benefit to the VIP ACCESS, was the "fast lane," just buy the "fast lane pass." And get there early to get an awesome spot to stand. It's what I should have done to begin with. But now I know and I wanted others to know too. read more

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This is a cool joint. Not as large as I thought it would be, standing room was plentiful for this show. Security was cool, just doing their job. I didn't want to buy alcohol so I didn't get a wristband. That being said, I was a mid 40's guy with a big black X on each hand which I found amusing. With bars on each side of the venue, those that want drinks don't have to walk from one side to the other. VIP tables are available but to be honest, I'd have been irritated if I'd gotten one. They are high top tables set off to the side with railing around them. Bathrooms are great. Some other places need to take some notes. Sound was pretty good. We were close to the stage and it was still decent. Pretty bassy but that's on the sound crew. After the show it cleared out quick. I think if it was a packed house it would clear out quickly as well. I'd come here again if needed. I liked this place. read more

The Underground - Machine Head is going to tear this place apart - Dance Clubs Near Me - Charlotte, North Carolina

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I visited "The Underground" for a concert. What a cool spot! Everything around it also seems neat. Parking was easy to find and the lines were well-controlled. The venue was spacious enough for a sold-out show. It was the perfect size for an indie band. There's also enough space for everyone to see the show without feeling uncomfortable. The room was also easy to navigate with some open walkways to the restroom. I look forward to seeing a show here again in the near future. read more

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The easiest way to make me happy... "wanna go to a concert?" my sister friend and I saw Blxst in concert at The Underground at nc Fillmorenc. We sung, we danced and truly enjoyed the vibes. Just like that viral video going around says... "we had a time last night!!" I don't have a lot of footage but that just means I was being present in the moment. read more

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The venue itself isn't too bad. It's pretty spacious, but the stage is kinda low. If you're deep in the crowd, not 6 foot+, and not completely in the front you're going to have some problems seeing whoever is on the stage. Luckily if I couldn't see them they'd just run back into my view so it wasn't completely terrible. Everything they were selling was overpriced though at the bar. read more

The Underground - Buckshot performing - Dance Clubs Near Me - Charlotte, North Carolina

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I attended a concert here lastnight. Staff were not the most friendly and the place feels like a giant fire hazard. I only saw one entrance and just felt alittle off. The bathrooms are way up front behind the stage. If you are on VIP (which is also a rip off) you have about a 10 minute hike trying to get through all the people. VIP is all the way in the back and it's really the worst place to see. But, it's the only place with seating. Limited seating at that. There is an outside patio for smoking and a few different bars. I was not impressed with this place at all. read more

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Excellent venue!! Very clean and the staff was abundant and friendly. Get there early to claim your spot and stand your ground! read more

Had a great time at the Dogstar show Monday night. Venue was sold out, but still had room to move. Clean restrooms, and friendly security. Staff outside were helpful and informative. Although I have to travel approximately 4 hours to here, I would attend a show here again for sure. read more

I had an opportunity to join my Son as his guest for a benefit performance here. He opened for Deadman's Banjo and had a one hour set to open the show. The acoustics were good for a room this size and there are good site lines from all sides of the stage. My first time in this space and I was quite impressed with the overall facility. It's an open floor plan with easy access to a long and well stocked bar. The restrooms are behind the stage and close to rear exit doors. I especially like the free and abundant parking at multiple surface lots and a large multi-level deck. read more

The Underground - James Douglas Lastra 10/24/19 - Dance Clubs Near Me - Charlotte, North Carolina

I had emailed the venue telling them my issues with standing and tried to see if I could get some sort of seat because of it...when they FINALLY emailed me back..it was the day of the show and I was already on the road..I didnt get the email til I got home...gee thanks for responding in time...a-holes..so I have problems standing for long periods of time...on the website to upgrade to the VIP it says sold out..so naturally I was very worried about having the stand for 3 hours which I can not do...so I bought a cane with a seat just in case...the entry person grabbed my cane and took it from me saying that seats are not allowed in the venue...I was hoping to get it back after the show (which I finally did thank goodness)....so I go to the VIP section thinking its all sold out..yet I was the first one there..I was shocked...the price of a seat? $85..for a SEAT..talk about ripping people off ..and the seats are right next to the next one...meaning you dont have ANY room to move or stretch...so $85 to rub elbows with your neighbor..I dont want to be that close to my neighbor...the seats are a JOKE...I get a water..the water comes to me in a large paper cup...no ice..semi cool water..$10...I ask for a straw..the place is a straw free venue...are you serious?...so I have to go to the bathroom...getting out of the seats is a nightmare in itself and then there is a velvet rope behind you...its hard for me to walk and there wasnt enough room for me to walk down the velvet rope line..so I had to walk over it....it is hard for me to lift my leg and I almost fall every time I did it...no one helped or did or said anything..so whatever FU...I went to the bathroom and the bathroom was CLOSED..yes CLOSED..how the hell can you run a venue with the bathroom closed?..I asked if I could go outside to whizz?..no reentry...so I had to hold it for the rest of the show..I asked someone else that worked there if there was another bathroom since that one was closed...nope..only one...seriously?...one bathroom for 750+ people?..you have got to be kidding me..thank goodness I didnt have to go #2 otherwise I would have soiled myself at my $85 dollar seat...needless to say the place is a pile of dung and the people owning it and running it are complete idiotic morons...stay away from this place otherwise it will suck you into its black hole of hell. read more

Let me say first, that the venue itself and the staff involved were wonderful. However, I purchased 2 VIP tickets to last night's wizardfest and can barely put into words how disappointed I am. We spent $150 on tickets that were supposed to entitle us to priority entry (didn't happen) and a swag bag (actual garbage and t-shirts in children's sizes). The bars ran out of ingredients for the themed cocktails within the first hour, so I ended up paying $16 for a weak jack and Pepsi. I'm leaving this review here to encourage The Underground to drop this touring company called "The Trep Agency" for its shady and questionable business practices and misrepresentation of events. The reputation of your venue is drastically tarnished simply by working with this company. read more

first time at the underground but second concert in charlotte! definitely will get the vip pass or fast pass next time since the line started forming at 3pm for the 8pm concert. it was a very nice intimate concert venue & had room for a merch booth too! there was an incident during the concert but staff were at the site & reacted so quickly! really enjoyed my time here & will definitely be back & prepared! read more

The Underground - keshi - Dance Clubs Near Me - Charlotte, North Carolina

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I really like this venue better than the other music factory offerings. The size is ideal and every area has a good view. Great sound, nice workers that complete security quickly and thoroughly to feel secure about the building. There was burger and hot dogs available if you get hungry but I'm sure the pizza and bar food offered across the way are better options. The drink offerings were the only issue, $6 PBR $7 Miller Lite and $8 craft cans is just not cool. I would have purchased a couple rounds of drinks had they been reasonable. read more

Standing room only is kind of hard to see over the crowd. Good sound system. Being a live nation venue the beer is way overpriced

Great new spot from your friends at the Fillmore! Slightly more intimate and, well, underground than the Fillmore... I'm excited to see this venue bringing smaller, more local acts to Charlotte. We saw Kaleo in September and were impressed with sound quality, crowd size (it didn't feel over crowded despite being a sold out show) and the Elevate Lounge area. Looking forward to many more shows at the Underground! Thanks for filling a void in the Charlotte music scene! read more

This venue hall is able to host almost anything. I've been here for a couple of events... from the H.E.R. concert to most recently an Afropop party. The one thing that I appreciate most of all... their AIR CONDITIONING! (Lol) I know it sounds crazy...but the quality of sound that radiates the walls of this place is inevitably going to make to you dance... with dancing comes elevated body temperatures (splash some liquid courage from one of their two bars)... and like a superhero with a blue cape, comes The Underground's A/C. I commend them because I've visited many intimate concerts and I think that's one thing that gets overlooked. Ok, enough about the air conditioning.. The events are typically standing space only and their wooden floors may not be kind to all calves and heels, so keep that in mind.The restrooms are always clean, the bar tenders are kind and quick with drink orders. Not to mention, the security team (while I'm not sure if they're hired by the venue or the event itself) are assertive, yet friendly. Usually, if I see an event is being held here...I know I'm bound for a good time. read more

Went to shrek rave here and had a blast. The dance floor is good sized and there is a cute outdoor patio.

My daughter purchased meet and greet tickets to the Delta Rae concert last. We arrived early and waited in the cold for about 45 minutes. We were checked in by staff. We were told our purses would be fine. When it was time to go in a different person would not let us in with our purses. And fish offered no options We don't have a car or anywhere to put our belongings. So I have to Uber back to my hotel to take our stuff. Meanwhile missing the meet and greet. For a small venue I would have thought they would be more accommodating. They had a bag check and our purses were small, just barely too big. On the website it also stated there would be a coat check. There was not any last night. I traveled from Virginia and paid a lot of money to come to this concert. Your venue upset me and my daughter. I would not recommend this location and I will never come back. read more

I have mixed feelings about this venue but I feel that it is a staple venue for Charlotte. On one hand I love that is smaller and intimate. I like the dual bar set up on both sides. A big plus that they set up free water for people to enjoy during the show. However, the ceilings are too low and the stage is too small and low... it's quite hard to see anything happening! Sound quality is normally really good but I would prefer several other venues over the Underground for the ability to really see the production input (lights and visuals) and the artist! read more

Great small venue hall. Went here for an event that spanned across here and the Fillmore next door - not a concert. However I can see this place serving very well for a more intimate musical performance or as a casual dance hall with a jazz band. (Makes me feel like I should be looking something like that up actually.) The event was Queen City Brew Fest. There were at least 15 vendors with tables set up in here. The space was used well and never felt cramped. Of course the brewers were pouring from their own kegs so the bars weren't open. However there are two huge bars, one on each side of the venue so you should never have to struggle much to find a drink if you're here for a show. Only downside would be parking I guess, but at least it's free. read more

Kudos to The FIllmore group for investing in a small music venue! With so many local venues being bought out, shutting down, etc. it's nice to still have a place for locals and up-and-comers to play their hearts out! Ever since the switch from the country saloon format this group hasn't missed a beat. I'm not a fan of the poor acoustics of this building, but besides that it's a good place for a concert. Average beverage prices like most big concert venues. They do a great job with security as well as keeping the restrooms clean and in good repair. NOTE: There have been young children allowed at most concerts I've been to. That's odd. read more

The Underground - Trent Harmon and Dylan Scott - Dance Clubs Near Me - Charlotte, North Carolina

Cool standing room only venue that gets a lot of alternative acts. The acoustics are ok, but could use a little help on feedback. Great place to catch a casual show. read more

The Underground - Opening act for grandson and Nothing But Thieves - Dance Clubs Near Me - Charlotte, North Carolina

Staff is pretty unkind not letting people leave the venue to go to their vehicles if something important is needed. They are very rude. I left my lights on in my car and I didn't want my battery to die so I went to go turn them off so I could go home after the show. They haggled with me on not letting me come back in. After paying $70 to see one of my favorite bands YOU BETTER LET ME BACK IN THE BUILDING! Very rude and strict for no reason read more

Cool place, when a cover plays at Fillmore they let you in free here at underground. Johny cash cover here...zeppelin at the filmore read more

I love this venue. Slightly more basic and more intimate than the Fillmore. Great security with bag checks and wands. 2 bars and if you set up your tab at one bar you can go to the other bar to order if you want, they'll just check to see if you're already in the system. They have a smoking patio so you can go out and come back into the show with no hassle. I saw LP & K.Flay there and the sound was excellent no matter where you were standing. I'll definitely go back again. read more

We came here to see a Lane 8 show and I fell in love with this venue. Even though we stood toward the back, we had no issue seeing the stage. There were some cool lights set up for the show and Lane 8 had asked that everyone keep their cell phones away and live in the moment which made it into a memorable show. There was a fully staffed bar on either side and while the drink prices were typical concert venue highway robbery the double jack and coke I ordered (it was on special) was possibly the strongest drink I have gotten at a commercial venue. As far as concert venues go I loved the intimate atmosphere and I will definitely go back! read more

At the Motley Crue cover band concert. They were supposed to give tickets to Small Bar per usual. So I reserved my tickets on meet up. They never delivered any tickets. I get here, asked for a draft beer, was told they don't have any beers on draft, at which point the female bar tender with a lot of tattoos just walked away. Rude. Awful experience. read more

The Underground - Bartender says they don't sell draft beer - Dance Clubs Near Me - Charlotte, North Carolina

The venue is nice and far cleaner than I expected for a place in the "underground". I've been to nice bars where the bathrooms were filthy but these bathrooms were in great condition and very clean! The security guards were great too and funny. He kept using his light to show where we should not stand. The floors of this place was nice and clean as well. I'd expect sticky floors but man...it's unbelievable for a concert venue. This place also have food areas for the bands to place their merchandise. Overall, I would definitely come back here for a band I want to see! read more

The Underground - Dance Clubs Near Me - Charlotte, North Carolina