Gentlemen that helped me today was quick, courteous and knowledgeable. Appreciate his help doing a…read morereturn to Walmart: in and out in under 5 minutes. Plenty of parking outside. Next to district taco.

I had the most amazing customer service experience at the FedEx Office Skyline location, thanks to…read moreJarrett. From printing to laminating, he was incredibly helpful, patient, and kind throughout the entire process. What really stood out was that he treated every other customer with the same level of professionalism and warmth. It's rare to see someone so consistently thoughtful and attentive. It truly seems like everyone there is friendly, but Jarrett went above and beyond. Thank you, Jarrett !!! You made my life so much easier!

I can't rave enough about their services ! Needed to have some cards printed . They were so quick…read moreand efficient! Had it prepared by the time I needed it! Will continue to go to them for future projects . Really satisfied with their customer service !

I HIGHLY recommend Perfect Image Printing. As a recent newcomer to VA, I was in the market for a…read moreprint shop to regularly use to create my fine art prints. After reading the shop reviews on Yelp, I decided to stop in and ask a few questions. The owners and staff are clear experts, having been in business for many years. My prints turned out BEAUTIFULLY; the color, precision, and quality are each spot on. And to boot, my customers have raved about the quality of my fine art prints -- a subsequent testament to the work of Perfect Image Printing. Perfect Image Printing is a family owned and operated business, which I also love to support family-based endeavors. Robert, Lien, Ling, and other employees I've interacted with have each been a pleasure. I've been back with several more print projects, and each visit has been as confirming as the first. If you are looking for a print shop, this is your place! As a side note, I noticed that Google Maps has trouble pinpointing the store location. To clarify, the shop is located on Columbia Pike, the next building to the west of Mr. Tire, one of several small storefronts located within the same building. The storefront faces Columbia Pike. I hope that helps!

No update needed to update this cause it's still the same sad service…read more I called before I left work to try and get my question answered, but I was literally on hold for over 20 minutes; I had the phone on speakerphone while I packed up to go and I finally hung up. I was never received by anyone over the phone, they just left me there in the cyber cycle. When I got to the store, I understood the phone incident clearly. The store is a mess. There's stuff all over the place and the employees pay zero attention to the customers. There was only one person working at the front & he was doing a passport photo for a customer and no one else was at the registers so there was a line of customers waiting to check out. There was someone that looked like they may have been a manager but they were on their cell phone, ignoring their employees and the customers and the mess. At the printing section there was also only one person working and she was helping a customer that was literally taking forever with her order, and nothing wrong with that except when an employee can't multitask. She did not make eye contact or even try to acknowledge anyone. She just totally ignored everyone except the lady she was helping; no attempt to see what you need or if she could assist quickly before going back to the customer who was on a marathon order. The people in front of me must have been waiting for a bit because I had already been waiting 10 minutes so no surprise that when called I was on hold. The printing department is also where you can mail UPS, but there was packages laying around and trash and a mess, and sadly I would not trust my return in their hands. This store definitely lacks leadership or maybe corporate doesn't care. I don't know.

I probably should give them 1 star, but I sort of feel sorry for them…read more.. This Staples is horrible. Bad lighting. Slow check-outs. And the print department - oh don't get me started... The print department is the worst. There are never enough people working in it. There IS one employee (and I wish I remembered his name - very friendly and amazing multi-tasker) who knows what he is doing, but the rest of the staff are over-worked, inattentive, and seem to be bored out of their minds. I placed an online order which said it would be ready by that night. I was busy, so didn't bother going that night. I checked email the next day - no alert saying it was ready. Waited a few hours. No email. Finally called and was on hold for about 10 minutes. Then was told, "Oops, the printer that does posters is out of service and has been for a couple days...". Meaning - they were ACCEPTING poster orders knowing that they couldn't print them. And not alerting customers. That is the kind of incompetence we are talking about at this Staples location. They do ok with Amazon returns (though don't use this location if you would like a smile or a friendly word - it is just hand 'em your return, they scan, you go). All in all - do not recommend. The whole store is usually empty except for the printing department, and the staff there are often distracted trying to help customers with the computer or with the "self-service" printers so not behind the counter actually printing orders that have been placed.

Have been using them for some time. They are A-OK. Last…read moretime asked for reprint of business cards and realized that there was a spelling error. As it was a repeat order there was no proof. The remedy they offer, they will reprint and charge giving 10% discount.

From the owner: We've been providing printing services with friendly and professional customer service and complete…read moreattention to detailing. Our highly-trained team uses new technology to keep up with the updated modern practices.