this store is a great place to go if you want to be yelled…read moreat by the manager and treated rudely by the girl who is typically at the front desk. Absolutely the worst I've ever been treated in a store! I was being yelled at while I was walking out the door. At least the verbal assault is free and not overpriced like their boxes.

Yes they are great here! Very outgoing sweet ladies that were very thorough! Sally and Heather are…read moreso much fun! Thanks guys!

Go to any of the other post offices in the area, or better yet, go to UPS. Clerk did not wear a…read moremask while opening shop, did not put one on until a customer called her on it. When she did wear one it was WAY too big and ill-fitting to the point of uselessness. When I spoke to the manager Chelsea on the phone, she told me that nothing could be done, no one could make them wear masks and non-masked people could not be separated from the public and then it was, "if you're that scared, then stay home." I had already explained I usually print postage online but had no option today. No concern that 150,000 Americans are dead and the post office lobby was full of seniors today. No concern for public or employee health. Just attitude.

I Give this post office 5 stars for exercising there constatutional rights .. To the person that…read moredidn't wear a mask good for you it's not the law that you have to wear a mask if you choose not to wear 1 that's your right for those that are freaked out because your out in public and someone doesn't want to wear a mask stay home not everyone wants to live there life in fear not everyone believes anything our goverment tells us , but here's a fact for you those mask don't prevent you from catching cov19 infact wearing those masks cause respatory infections because your breathing your on bacterial germs and also to those that don't want to get the vaccine that's your choice stop listening to people that have not done enough research on a shot that was quickly invented with no known long term side affects For the person that wrote a review on this topic this morning of complaining and forbidden people to go to this place of bissness because of an employee not wearing a mask at this post office location please if your that concerned don't go out in public don't push your fears on to everyone else just saying also it's not cool .

Went in in Novmeber to ship a package to TX. Felt "akward" about leaving it there for some reason…read more Should have trusted my gut and not have done so. Went back in to check on it and tried to speak to the employee that accepted the package and without kowing what the conversation was, the "manager' stepped in and said, not to worry about anything...... Three months later, we are still fighitng with UPS to get the item refunded and the store just "shook theier heads" and was not help with a claim etc. Use the one on State of Franklin instead!

Came in the other day and spoke to a lady, the manager - Brittany, and I overheard her talking to…read morecustomers very rudely and raising her voice at them. She does not seem professional and I don't recommend going to this store.

I had to take time out to let you know how special your store at 3427 on Cummings Street in…read moreAbingdon Virginia! Every time I've gone in there they go above and beyond to try to help me I'm not that kind of computer type person so this last experience I had with Trisha Mullins was a very special she is a very kind, professional! Thank you for always being so helpful and most important always greeted with smiling faces! Keep up the great work I see a great future for Miss Trisha!

I have taken many packages to this location over the past 8 or 10 years for packaging and shipping…read more They've never packaged anything while I waited - instead, they usually set the package on the back shelf and I assume they package it when they have a slow time. I've never had any problems with them until recently. I took two pairs of shoes to the store with return labels. I asked for two boxes to package the shoes in since the shoeboxes needed to be packed inside another box per the return/exchange instructions I was given. The girl at the counter said she has a special container for shoeboxes. I said "Ok, as long as they are packed inside another box and return in the same condition they are in now." I asked how much I owed for the packing materials and she said nothing. That seemed a little funny and I asked again, "What do I owe for the boxes?" She checked the prepaid return labels the shoe company had sent me to use and said "Nothing." It was obviously my mistake to believe her, but I did, and left. The shoes ended up being sent back to me from the shoe company because the UPS associate had simply taped my return labels directly to the boxes and shipped them that way. I took them back to the store and asked to speak with the manager. The young man at the counter was apologetic about the situation, took photos of the damaged boxes, made copies of the return slip from Shoebuy stating the return could not be processed, and said he would have the manager call me. I never received a call. I called the store three more times and requested to have a manager call me, and went in once. The time I went in, the floor was covered with damaged packages that the associate told me were waiting on their manager to approve/deny claims. The manager is Sheila Rohr and after two weeks of trying to reach her, she never returned my call. The girl working there told me that Sheila is almost never in except to sign paychecks on Fridays and does not return customer calls. When I filed a claim with UPS customer service, they reached out to the store and advised me that the store associate said she had told me twice that I should package them correctly or they would be returned. This is absolutely not true and I am very upset that the associated lied about the situation. I'm not exactly sure WHY she did not package the shoes as I had asked to begin with, but whatever the case may be, mistakes are made sometimes and the best thing is just to own up to them and be honest. The insurance would have covered the cost of the shoes (they were $57), I would have been satisfied with the resolution, and would have left a positive review and continued to use the store. However, lying is unethical and that is what has upset me the most about this situation. I am very upset about how the situation was handled and that the manager has still made herself unavailable to speak with me. UPDATE: 11/29/16. I did finally receive an email from the store about this issue. Basically, Sheila wrote that she was not going to play the "he said she said" game and if I would bring the shoes in to the store, she would write me a check for the cost of the merchandise and then sell the shoes herself on Ebay. There was no apology or apparent concern for the entire situation, but it in the end it was resolved. I took the shoes to the store and there was a check for the cost of the shoes. I am still pretty frustrated that it took almost a month and a half to get the issue resolved and that I had to spend time on the phone with customer relations and write letters to corporate before the issue was resolved. I did feel that I should update the review to show that the issue is resolved; however, I would not change my rating from one star.

The store associate Kailee helped me choose the right packaging and services I needed in order to…read moreget my daughter's birthday gift to her on time.

This location is amazing ! We own a small business close to this location and needs things printed…read moreoften and at the last minute this team does amazing work! Jovi the Store Manager is always so helpful and willing to help me and often times folks who are not always so kind he smiles right through it and does a wonderful job! His team is just as exceptional as he is.

UPS greatness at its best . This has to be the busiest UPS store I have ever seen . The staff is…read moreso professional and friendly they make it look like a walk in the park . We all know that is not the case . You want something shipped , emailed , printed or whatever the case. These amazing people will get the job done . Best of the Best

Love this UPS store and their staff. Each employee is always friendly and happy to help! I have…read moreused their printing services for banners and fatheads, as well as shipped items frequently. I've never had an issue.

Richard was wonderful! This man deserves a raise. I had no clue what I was doing with an exhausting…read moreAmazon order and he came through like a shining star! So calm and unbothered by me..takes his job seriously and like a pro..job well done

Being a member of both Amazon Prime and Amazon Vine, I tend to make a lot of returns over a year…read more Luckily, this store is located in a very convenient location. The amount of business they gets fluctuates but most of the time when you show up, it will be just your or maybe a few people. On most visits I can be in and out within 5 minutes. The staff is extremely friendly and happy to help me with whatever questions I may have. On 2 occasions now, I've showed up to send a package while it was raining. They let me hang out in their store until the bus arrive for me to take home. Quite personally, I prefer to go to the UPS Store over the Post Office. Less business. Less Waiting. And most importantly, less expensive. EDIT: To further illustrate how chill the workers are here, they consented to me taking and sharing the following pictures of their business.