this store is a great place to go if you want to be yelled…read moreat by the manager and treated rudely by the girl who is typically at the front desk. Absolutely the worst I've ever been treated in a store! I was being yelled at while I was walking out the door. At least the verbal assault is free and not overpriced like their boxes.

Yes they are great here! Very outgoing sweet ladies that were very thorough! Sally and Heather are…read moreso much fun! Thanks guys!

I have now had 2 separate deliveries of large TV's by this company. In both instances the delivery…read morecompany has handled my TV's with care as noted by 0 dings or scratches even on the box itself. They were also very nice and placed the packages inside the thresh hold just as they said they would. I will use them any chance I get!!!!!!!

Stay away from my furniture please! I have had two deliveries from Amazon that have had the "last…read moremile' handled by Tri-City Logistics. The second order was for a dining room table and chair set. I scheduled my delivery for a day and time that would work for me and hired some people to help move out old and make sure new would be arrange properly. I hired them to be here one hour before the earliest delivery time. Guess who showed up first, the delivery driver, two hours early, with only one person. The service was to be a two person crew and was to be, I thought, a room of choice, but the main delivery company Pilot said threshold delivery, meaning delivered inside of the main door, not blocking anything, but not necessarily in the best spot. Not to big of a deal. I had everything arranged and was waiting on the people I hired to help when the delivery driver showed up. I said to him, "You're about two hours early aren't you?", and he said no as he fumbled with his papers. I told him he was and explained what was going on. I asked if he had someone with him as I was not able to help him and he said no but all of the furniture was on one pallet and he had a pallet jack to unload it He just stood there and looked at me. I felt frustrated, upset, and had lost the excitement of being able to finish the first room in my new house. I asked how he was going to get it in the house and he said he was to just unload it. It was not room of choice, it was not even threshold, it was just dump and go. I did not want to try to reschedule for another day so I told him to just unload it on the carport. Two hours early may seem like a small thing. Only one man may seem like a small thing. When you are trying to fit several things in one day, one schedule, all it takes is an issue like this to make the rest of the day a hectic mess. Just as the furniture being on the carport when the drape hanger arrived caused them to be delayed by 1.5 hours. They needed the flat spot to cut and trim plus iron before bringing in to hang. The issue here did not cost money. Just show up when you are supposed to. Do what you are asked. And from now on, Tri-City Logistics, stay away from my furniture! As this review is only about the dining room furniture I only discuss it. The star rating is based on two deliveries, the dining room and bedroom furniture which was a disaster as well.

I love this place so much it's full of people who care about you like it's their own business now…read moreI've used my fair share of print services in the past for a multitude of reasons and I got to say this was one of the nicest experiences I've ever had in my life. When I went in and consulted with him they took the time explained everything went over the process and got it delivered ahead of schedule would highly recommend these guys

From the owner: Since 1995, Mail Works has made design, print, and mail easy (and even fun). We’re a local,…read morewoman-owned team of 13 specializing in digital and wide-format printing, full-service mailing, and excellent customer service.

Had a wonderful time there. Made me feel really welcome. I will definitely be going back.read more

I had to take time out to let you know how special your store at 3427 on Cummings Street in…read moreAbingdon Virginia! Every time I've gone in there they go above and beyond to try to help me I'm not that kind of computer type person so this last experience I had with Trisha Mullins was a very special she is a very kind, professional! Thank you for always being so helpful and most important always greeted with smiling faces! Keep up the great work I see a great future for Miss Trisha!

I have taken many packages to this location over the past 8 or 10 years for packaging and shipping…read more They've never packaged anything while I waited - instead, they usually set the package on the back shelf and I assume they package it when they have a slow time. I've never had any problems with them until recently. I took two pairs of shoes to the store with return labels. I asked for two boxes to package the shoes in since the shoeboxes needed to be packed inside another box per the return/exchange instructions I was given. The girl at the counter said she has a special container for shoeboxes. I said "Ok, as long as they are packed inside another box and return in the same condition they are in now." I asked how much I owed for the packing materials and she said nothing. That seemed a little funny and I asked again, "What do I owe for the boxes?" She checked the prepaid return labels the shoe company had sent me to use and said "Nothing." It was obviously my mistake to believe her, but I did, and left. The shoes ended up being sent back to me from the shoe company because the UPS associate had simply taped my return labels directly to the boxes and shipped them that way. I took them back to the store and asked to speak with the manager. The young man at the counter was apologetic about the situation, took photos of the damaged boxes, made copies of the return slip from Shoebuy stating the return could not be processed, and said he would have the manager call me. I never received a call. I called the store three more times and requested to have a manager call me, and went in once. The time I went in, the floor was covered with damaged packages that the associate told me were waiting on their manager to approve/deny claims. The manager is Sheila Rohr and after two weeks of trying to reach her, she never returned my call. The girl working there told me that Sheila is almost never in except to sign paychecks on Fridays and does not return customer calls. When I filed a claim with UPS customer service, they reached out to the store and advised me that the store associate said she had told me twice that I should package them correctly or they would be returned. This is absolutely not true and I am very upset that the associated lied about the situation. I'm not exactly sure WHY she did not package the shoes as I had asked to begin with, but whatever the case may be, mistakes are made sometimes and the best thing is just to own up to them and be honest. The insurance would have covered the cost of the shoes (they were $57), I would have been satisfied with the resolution, and would have left a positive review and continued to use the store. However, lying is unethical and that is what has upset me the most about this situation. I am very upset about how the situation was handled and that the manager has still made herself unavailable to speak with me. UPDATE: 11/29/16. I did finally receive an email from the store about this issue. Basically, Sheila wrote that she was not going to play the "he said she said" game and if I would bring the shoes in to the store, she would write me a check for the cost of the merchandise and then sell the shoes herself on Ebay. There was no apology or apparent concern for the entire situation, but it in the end it was resolved. I took the shoes to the store and there was a check for the cost of the shoes. I am still pretty frustrated that it took almost a month and a half to get the issue resolved and that I had to spend time on the phone with customer relations and write letters to corporate before the issue was resolved. I did feel that I should update the review to show that the issue is resolved; however, I would not change my rating from one star.

I have visited this place four times to print 50 to 100 pages of legal papers and each time the…read moreprice per page has been increasing. I asked recently to switch from color to black and white and the gloomy lady said it will cost me more...lol.. What!?... No reciepts ever been given to me, nor did I have access to the printing machine and had to expose my private files to a random person with need for money.

Very responsive and provide great customer service. They have done several commercial jobs for us…read moreand can be counted on to produce them on time and within budget. There are two other positive reviews that have been hidden (they show up if you click to see the not recommended reviews). I'm not sure who the "gloomy lady" was that another review referred to, I have always been greeted cheerfully.