Convenient location and super efficient service! The staff was welcoming from the moment I walked in. I was in and out in under two or three minutes--return handled, receipt in hand, and a cheerful "have a great day" on my way out. That's all you can really ask for in my book. Solid experience! read more

Just left Macedonia UPS STORE and as usual I left smiling because Joe and Kim made sure everything was just right.

This store location is excellent. Even with difficult packages, tight timelines, and mistakes by UPS, the store manager stepped in and made sure we got our packages delivered in time for a key event. Thank you! They also took care of several administrative details that were above the call of duty. If you are looking for a trusted shipping partner for your local business, this store will make it happen! read more

Convenient. Fast. Knowledgeable. Service-oriented. Best place for Amazon returns. Worth trying.

Tianna was awesome! I called ahead to get some papers printed, and she had everything ready to go. Love this store fast, friendly, and always helps me find the most affordable option. In and out, no hassle! read more

So I had to get documents from the UPS store and head to get them from my email but because of my failure to remember passwords failure to understand exactly what I was doing for sure The lady in the store was incredible!!!! She was patient, kind ,helpful,... Everything you could ask for while being swamped by an unbelievable amount of customers. And she did it all with a smile, never once making me feel like my computer literacy had been exposed!!! This was stressful for me but she made it bearable. I'd recommend her for watching the presidents back! She turned this experience into something that won't scar me for life and I would recommend Cartersville UPS store on marketplace drive to anyone and every. Great job!!!! read more

The UPS Store #2844 Sucks. I paid over $12.00, (same day delivery) for an important document to go from Cartersville, GA to Columbus, GA. The one piece letter went to Acworth, GA, stayed 3 days. I notified the store which I was told that they would check and call me back. I never received any calls. The letter went to Baltimore, MD, sat for 2 days then Laurel, MD, back to Baltimore, to Laurel and on the 6th day finally to Columbus where I hope it to be delivered today. I also sent an email requesting a refund but yet to hear from them. They Suck. read more

This place is open 7 days a week... It's very clean and the staff are always very nice.. they are a little bit on the slow side though... Usually isn't a problem because most days there's at least 2 people there to help you... If you do happen to have a problem, they are quick to try and solve it for you... read more

They do a nice job; work very hard. Owner is very conscientious. She was very helpful in filing a UPS claim

Are use the store a lot and the people are very helpful. However, Sunday morning I'm sitting out here at 10:07 and no one has arrive to open yet. read more

We had an issue with delivery of something that we paid for overnight shipping on an item needed to be there for work. The item did not get there in time and UPS corporate offered no relief. The owner of this Cartersville location went out of her way for us and actually ended up giving us a partial refund. Her customer service went above and beyond! I highly recommend this store! She kept in constant contact through the entire process. I appreciate them and highly recommend this location!! read more

I visited today and the store associate was very helpful and made my Amazon returns super easy. She was also friendly which is always a nice touch! Thanks for the great customer service! read more

I brought in 4 medium sized graphic novel/comic books at about 9 lbs total. I had the label printed already so I walked In as I've always done at ups stores nationwide to have my items wrapped nicely. Woodstock, GA seemed to do it right away and perfectly. So I see the employee here at this location going to throw my items in a box without properly wrapping it-I didn't want to jump to conclusions but I saw the books being handled roughly (these were $400 books) I mentioned aren't these going to be wrapped up in a custom box? She proceeded to look shocked, almost as if I was morphing into an extra terrestrial before her very eyes and then she says "that'll cost about $16" I've been to Ups stores nationwide and have been charged 3-$4 for packaging up media mail (that I already had a label for) this was wild. I ran out. So fast, went to Walmart and spent 60 cents on a box and loose bubble wrap I found around town. read more

I use to work for a UPS Store in Honolulu and I always stop by here to get my supplies for posting my mail and other things I need. They have all kind of package and bubble wrap supplies. The UPS Store network is the world's largest[1][2][3][4] franchisor of retail shipping, postal, printing and business service centers. Today, there are nearly 4,700 independently owned The UPS Store locations in the U.S., Puerto Rico, and Canada. The UPS Store, Inc., franchiser of The UPS Store brand, is a wholly owned subsidiary of United Parcel Service (UPS). As of August 2014, internal company web pages place the number of open UPS Stores to about 4300. The Mail Boxes Etc. concept was introduced in 1980 as an alternative to the post office.[1] In 2001, UPS acquired Mail Boxes Etc., Inc. The two companies introduced The UPS Store brand in 2003, and approximately 3,000 locations were re-branded. In the year following the re-branding, Mail Boxes Etc., Inc. sold more than 500 new The UPS Store franchise locations in the United States. The UPS Store franchise locations remain locally owned and operated. In 2012, Mail Boxes Etc., Inc. changed its name to The UPS Store, Inc. Mail Boxes Etc. concept was introduced in 1980 as an alternative to the post office.[1] In 2001, UPS acquired Mail Boxes Etc., Inc. The two companies introduced The UPS Store brand in 2003, and approximately 3,000 locations were re-branded. In the year following the re-branding, Mail Boxes Etc., Inc. sold more than 500 new The UPS Store franchise locations in the United States. The UPS Store franchise locations remain locally owned and operated. In 2012, Mail Boxes Etc., Inc. changed its name to The UPS Store, Inc. Products and Returns[edit] The UPS Store franchises offer consumers and small businesses a wide range of products and services[5][6] in a single location, including domestic and international shipping, packaging, printing, mailbox services, postal services, moving supplies and other small-business services. Printing section[edit] This article contains content that is written like an advertisement. Please help improve it by removing promotional content and inappropriate external links, and by adding encyclopedic content written from a neutral point of view. (October 2013) The UPS Store has a wide range of document-related services, including: Digital Printing and Copying - Full-color to black-and-white, digital printing and copying options are available. The UPS Store can produce customized, original documents, including marketing and training materials, flyers, newsletters, posters, banners and more. Document Finishing - The UPS Store can offer binding, laminating, folding, padding, collating, cutting and drilling. Custom Printing - The UPS Store franchise locations sell custom printing for both personal and business printing needs, including stationery, business cards, labels, forms, rubber stamps.[citation needed] Mailbox and postal services[edit] The UPS Store offers customers a mailbox solution that includes a real street address and, at most locations, 24-hour access to mail and package deliveries. Additional mailbox services include mail forwarding, fax receiving and package acceptance from all shipping carriers. The mailbox is different from PO Boxes as the suite number gives you a valid street address which allows you to receive parcels from couriers. Corporate Retail Solutions[edit] Corporate Retail Solutions (CRS) is a program designed to foster long-term relationships between The UPS Store franchise locations and enterprise clients. This program provides clients viable business solutions that allow them to improve their operations and enhance the customer service experience.[7][8][9][10][11][12] Locations[edit] The UPS Store, in Pinckney, Michigan The UPS Store has more than 4,300 independently owned locations[1] within the United States and abroad. The UPS Store franchise locations offer business services to small-office/home-office (SOHO) marketing, corporate offices and consumers. In addition to traditional locations in shopping centers and commercial complexes, The UPS Store locations can be found on college campuses, military bases, convention centers, hotels and urban renewal areas/empowerment zones. Franchises[edit] The UPS Store franchise opportunities are available to "qualifying entrepreneurs."[1][3][13][14][15][16][17][18] The UPS Store has development opportunities throughout the United States. Based on the location and size, the total initial investment cost for a new The UPS Store center ranges from $150,196 to $371,022. The UPS Store requires that all prospective franchisees be able to verify a minimum of $60,000 to $100,000 in liquid assets, but meeting this requirement does not guarantee the awarding of a franchise.[19] read more

I'm very disappointed. I went there to ship two large envelopes both within the USPS guidelines for a large envelope. They were less than 3/4 of an inch thick and weighed under 5 ounces. They were very small packages. The shipping should have been $1.40 each. I was expecting to go to the self-serve kiosk, but they didn't have one. I went to the lady behind the window and gave her the packages. I tell her to ship them as cheap a possible. She just prints two labels and sticks them on my packages and tossed them into bin. After she had already done that, I asked her how much it was and she said $8.70. One was almost $4 and one was almost $5. They were almost the exact same size. I don't understand the price difference either. She had to have shipped them as regular packages not large envelopes. As a small seller, I can afford that difference and I made almost no profit on the item because I pay for shipping for my sellers. She didn't even tell me how much each was. I had to look at the recipt. She really didn't give me the chance to object. I should have asked for my packages back and found a self serve kiosk, but they were already labeled and gone. Also I felt pressured cause there were people behind me and the facility is honestly gross and I didn't wanna be in there longer then necessary cause of COVID-19, but that was my mistake cause I got ripped off. Very upset. I lost almost $5 or profit for no reason. Go to a different USPS store and find a self serve kiosk. read more