Customer service 1-5 Visited this store to drop off an…read moreAmazon package. Unfortunately, they don't offer this service. Fair enough! Upon entering the store, there was one customer and two workers The young man was attending to a customer, and there was another worker in a chair on her phone. when I walked in, she looked up never greeted me, and went back to her phone. Customer Sevice at this location ris dead. Luckily there's so many other places that I can obtain service from that have great customer service. Unfortunately this is not one of them . But, thanks to the young man!

Cute Little Mailbox Store. Very Helpful. Tons of services. Allowed me to use a computer for a small…read morefee. Friendly staff. Neighborly atmosphere

I've been doing business with this store since it opened. Always friendly and excellent service…read more No reason to go anywhere else!

I have visited several ups stores and this one is my favorite! I have used this store several times…read moreand each time I am even more amazed than the last. I have ordered from this store for the past two years and they always deliver. They have a quick turnaround, quality design staff and high quality work. They will even reach out to you before printing your order if they think it needs updates, the paper quality could be better or anything to make it absolutely perfect. So far, I order all of my business items from them. They print cards, pop up banners, envelopes, letters, flyers, all types of brochures and more. I've referred several people to them and will continue to refer all of my clients. Let's not forget they have such amazing customer service that Michelle has delivered to me a million times and always with a smile. I will continue to use this store. Not only are they always nice and bubbly, but the product is always flawless. I enjoy doing business with local business owners who you can almost always find working their store. There's always a personal touch when working with Kyle or Michelle and their staff is unmatched. If you need great prints, designs, a mailbox or plain ol shipping go visit them! Don't forget they deliver and even ship anywhere you need your items sent.

The people are very nice but be sure to have already labeled and wrapped packages. They will not do…read moreany of that. Most likely to keep cost down. Very restricted services but still handy to have a pickup hub for UPS, USPS packages.

Under new management and still useless to try and go there. Says it's a UPS store but won't take…read moreAmazon packages. They were unhelpful before and still a waste of time. So disappointing.

I dropped off a FedEx package at Mail Central on Friday April 4th around 11:00 am. I purchased the…read morelabel on eBay.com. I noticed Sunday that the package had not been picked up, it didn't have any scans from FedEx. So, Monday April 7th around 9:00 am shortly after Mail Central was open, I went in to ask Troy (the store owner) why my package had not been picked up. She said I must have dropped off later than I thought, I said I know I dropped the package off around 11:00 am. Then she went on to blame FedEx for not picking it up. As the store owner she took no accountability for the package not getting shipped nor did she offer any ideas on how she would fix the error to make sure it would not happen again. I left the package with her hoping Friday was a fluke and that she would make sure my package would be picked up on Monday afternoon at their normal FedEx pick up time. Monday came and went with no FedEx scan on the tracking. So, on Tuesday April 8th I went in to Mail Central again to see what had happened. Troy was not at the store, so I talked to the employee on duty. She stated that all the FedEx packages were picked up. I said that I wanted to looked to see if my package had been picked up. It was absolutely clear that FedEx did not pick up again. I took my package, made a new label and took it to the UPS store. With Troy knowing me and my husband since 2018 when we began dropping of packages at Mail Central, I expected more customer service from her. I expressed to her the urgency I had in needing to get this package shipped, because on eBay you only have a couple of days to get it shipped. I feel like she at the very least should have called me (my phone number was on the shipping label). I feel like she has no urgency to fix what was happening with FedEx or to service her customers.

The amazing lady who was working the opening shift was so helpful. I never write reviews. But…read moresomething about her energy made me want to make sure she gets a little recognition. I hate going and running errands but she made my morning a little better. I wish I would have gotten her name.

Nobody has answered the phone or opened the store in four days!!!!! This is crazy we need our mail…read moreto have bills to pay and packages with a medication I need to pick up can someone please help me!!!!!

I just drop off postal mail here. I have never spent a dollar here but the people here are always…read morefriendly and helpful. I am always overwhelmed by how good the customer service is.

Have done business with this UPS Store for 6 years now and have nothing but great things to say…read more They always work hard to help the customers as quickly as they can, especially during this crazy Christmas season, and try to help save me money if there's a cheaper option. The employees always seem to be eager to please which, I have to say - with all they have to do to make sure everyone's packages go exactly where they should, when they should, with no errors at a fair price, I would not be able to do so happily - especially in December. These are good people who care.

I live very close to this location but I will be driving out of my way from now on to avoid. I had…read moreprepared 5 separate returns to send back via Amazon. Richard seemed very annoyed while he huffed and puffed at my request to have separate receipts. He then walked away from me several times doing other tasks as I stood there waiting between item returns. I could understand if I was not prepared but he insisted that i could get one return receipt over and over again while rolling his eyes. I didn't feel the need to have to go into explaining my need for separate receipts ( non of his business) . If you don't like your job don't take it out on customers ! I took a picture of my receipts to send to my customers and he didn't like that I took a picture of the receipts. He said, there is no need Ma'am to take a picture of the return and then mumbled something as he put his head down shaking it. When I asked his name, he said "Richard, why ma'am did I do something wrong?" Nobody asks that question unless you know you did something wrong. As I started to walk out of the store he started complaining about me to a young man who was also working there. I stopped dead in my tracks and decided I would write this review.

Out of business and did not notify customers who had mail boxes rented from them. Mail can not be…read moreforwarded per USPS

Literally called this place at 4:15 and asked if they were open until 5. He said yes and I told him…read moreI was on my way. Just pulled up at 4:28 and he left and closed. It's one thing to not be open when your hours say you are - it's a whole new level to literally lie and close when I just told you I was I headed your way. Screenshot for proof of time so owner can't come up with a lame excuse.

Visited the UPS Store at 3600 Dallas Hyw, in same suite as the Kroger. The owner demanded my…read moredriver's license to mail a package in order to input into their system. Stated it was UPS official policy. I have never been asked to present ID in order to ship a package. Has this happened to anyone else? ID just to mail a package, something is off. I called UPS corporate complaint department, they insisted that isn't the policy and will investigate.

Always great. Fast and convenient. Great service. We use them for Amazon returns and it's easy and…read morepainless. Their prices are the same as everywhere else.