The space is clean and well stocked with boxes, printers, and computers, making it possible to…read moreaccomplish a lot of tasks. I've visited here to mail packages as well as use the printing services. Because I'm able to access the printers without help from the employees, I can usually get out of there pretty quickly. The biggest downside is that on more than one occasion the printer has been out of ink. Where it gets tricky is when you have to mail a package and interact with the employees, because the team has zero motivation to be quick or efficient. If you're able to get there when there isn't a line, you might have a chance to get out of there quicker, but otherwise just know they will be taking their TIME. To end on a positive note, there is a parking garage - yay!

Door wide open to fed ex kinkos. I assumed they were open for business. Half way thru the store a…read moreperson near copy machine says can't help u, we are closed. Well hard to tell with the door wide open. lol sarcasm is great customer service.

I had a frustrating experience here. I tried to drop off a package around noon on Saturday 10/25,…read moreand the employee refused to take it because of a strip of semi-translucent brown tape partially over the return address. The tracking number was fully visible and the address was completely legible despite the tape (see photo). The next Monday I left the same package at a FedEx drop-off bin at my workplace and it was processed and delivered without issue. Just a heads-up: staff prefers to cause problems, not resolve them.

Probably don't come here! I would say the employees are quite reluctant to be helpful with a…read morepositive attitude. If you're looking to print something out or need special services, probably go to another location, I felt the services they provided were drastically different than those I've experienced at different location!

Terrific support by staff at this UPS store. They were quick, funny and super helpful. A shout out…read moreto Cadairro for making my experience so easy and efficient.

Shipper BEWARE!!!! I brought some medications here to…read morebe boxed, processed and mailed by the store employees this past week. However, I found out the tracking number they gave me was never scanned in at this store location!! And, my package was NEVER shipped out from this location, so it never arrived for the person I sent it to! The staff has not been helpful at locating my box, that should have been processed and shipped by them. They claim it was picked up by driver, yet do NOT have the package as scanned in by their store.....so someone is not telling the truth! Who knows who has these prescriptions and what they are doing with them!! DO NOT have them box up and ship items for you, especially medications. They are NOT all honest employees and will not attempt to locate a missing box or the contents. BEWARE!!

Highly recommended ! My husband and I use this store for our package deliveries--saving us from…read moreworry about porch pirates. The staff is friendly, helpful, and efficient. The store is clean and well-organized. The only downside (and it's not The UPS Store's fault) is that this mall's parking lot is usually full, sometimes making it difficult to find a place to park.

I came here for the first time to return an Amazon delivery and it was a very smooth & easy…read moreprocess! Truly appreciate that part of the experience. Plus they are very nice & helpful. The only thing, this has to do with the company/training, but to charge to use a bit of tape... like cmon. I had to tape up my box and the charge $3 for that. How terrible is the economy that you have to charge for simple things like tape. I almost went home and didn't return my package because of this, very disappointed in The UPS Store as a company and do not plan on coming back if they penny pinch like that. Hopefully, I don't need to use their services anytime soon. Next time, I'll bring tape and anything else I could potentially need! Definitely don't depend on them/large corporations. Thank you employers of UPS Store, appreciate you trying to make my experience better. Do better UPS. Personal Review: 4.1/10

They have shredding $1 a lb atttww. You give it to them, they put it in locked box and shredded on…read moresite.

Terrible everything. Not friendly, not helpful, they wanted me to buy one of their boxes for a…read moresilly return when the actual return came in the same bag I wanted to return it in

Came to drop off a return, man behind the desk took the label and said have a nice day! He taped up…read morethe box and affixed the label himself, I was out in 5 minutes!

Joseph is the best and deserves a raise. Seriously, if you're Joseph's boss - give him a raise and…read moredo anything you can to keep him there. He literally set a Christmas miracle in motion when I had already contended with the fact that I may not be able to have a custom daily planner I designed for my husband printed and bound for Christmas day. I waited last minute, like 12 pm Christmas Eve, to call and ask if I could have my order printed and bound. Joseph was extremely polite on the phone, gave awesome direction on what he needed to make it happen, and when I said it didn't have to be printed that day he said, "Well let's see what we can do once we receive the order". So I sent the order, and I did not do a good job. Haha, and Joseph politely let me know it was not in order. I sent it again, now after 2pm at this point and I just knew it wasn't in the cards for me to pick it up same day. Lo and behold, Joseph came through like Santa Claus down a chimney and has it printed and in order by 4:30 pm. And when I saw it, I nearly cried. It had been such a stressful day and he just brightened my spirit with his friendly nature and everything earlier in the day that had me stressed suddenly felt small compared to how Joseph made me feel with my order. My husband loved his gift by the way and started using it on Sunday! Thanks again so much Joseph, I'll never forget how you made me feel this past Christmas!

The best UPS Store ever!…read more This review is long overdue - we are so happy with the service we get from the team at this location. Conner, the manager, and the staff are always so helpful. They are like an extension of our office and we have only had the most positive experiences. Shipping, printing, laminating, etc. He and his team are problem solvers and everything is done with A+ professionalism and kindness. Selfishly - I hope Conner and this team stay here for a long time as we truly rely on them for so many things. Huge thanks to them.

Went in to ship two things and the guy behind the counter refused to tell me the process but asked…read moreme all these questions one by one. I eventually said forget it - death by a thousand paper cuts lol. I mean, just give me the forms and/or walk me through the steps...like I asked.

Came to this UPS today with a prepaid envelope. I used one of the kiosk and it was quick. There was…read morea staff helping a customer at the counter. Fairly small unit but it works.

This UPS store is just fine. I've been here a couple of times to send off packages and it's…read moregenerally been pretty efficient and, whilst probably a bit more expensive than it would be to go to a post office, not nearly as frustrating. They also do passport photos here. There aren't any special hours for the passport photos so head in at any point during hours. As of February 2023, the cost for passport photos is only about $15. There's street parking a plenty here.

I always experienced great customer service there! Please keep it up! I love walking up and down…read morethe isles to see what's new and on sale!

This is a review specifically about the new Staples "Bins" program. The idea is such that all items…read moreare 14 dollars starting Fridays and the price goes down 2 bucks a day until items are 2 dollars by Thursday. My wife and I were quite excited for the program and we have gone five different days now at different price points and we both agree that: 1- this was a great idea in theory. 2- this is not working at all. 3- you can't just upload Amazon trash on your customers and call it a deal. The VAST MAJORITY of the items are not worth spending a dollar on. These have to be items where it would be a loss for Amazon to restock it so they sell it in bulk to Staples and staples tries to make a couple bucks selling literal garbage to your already dwindling brick and mortar clientele. It's embarrassing for your company. I'm old school so I'll still pop in from time to time when I need pencils, but the bins are a complete failure.

Give my man Chris a raise. I walked in gave him my name for my print pickup, then handed me my…read morepapers in the smoothest way I've ever seen. Bro was aura farming.

I called several Fedex locations in Chicago looking for a box to ship my guitar. None of the…read morelocations had guitar boxes. When I called this location, Ariel said that they didn't have a guitar box, but she would call another store for me to try and find one. She called me back promptly and let me know the the Bucktown location had guitar boxes. She didn't have to do this (none of the other stores did) and definitely went above and beyond to help a customer. Thank you for the great service!