I live closer to the store now and use it on a regular basis. They are so patient and kind here, and I've been so exasperated by what I've been going through with my old post office, I'm always rattled and tired when I'm there, and they're always so sweet and calming and understanding. You really don't find people this professional and calming in a very busy environment that often anymore. The pricing seems on par with USPS, and they do so much more in the way of services here than I first realized. Bonus, now I can walk there, which is a blessing! SO happy to have them available nearby. Excellent customer service. read more

Ray was the best!! Honestly, everyone at this store was super friendly and helpful. I've never been to a UPS store that made me want to come back--UNTIL NOW. You guys rock! read more

Easy, efficient and fast. Great experience using the self service functions. In amd out of the facility in 5 minutes.

Customer service is always great at this store. I use this UPS store multiple times a month, and it's always an efficient visit to drop off packages/letters or pick up. customer service is great and they have great options available. great location! read more

Don't normally write reviews but had to come on here and give a fabulous review to this UPS because the employees are so helpful, kind, and always wonderful to talk to. They make me excited to finally do my returns lol read more

Ok this is the best UPS I've ever been to! The employees here genuinely want to help you out, and they went above and beyond to make sure I was able to return my Amazon package! Thank you ladies so much! read more

UPS store at 1055 Bryn Mawr in Chicago. Horrific experience. 1. The phone number listed on their website is wrong. Because of this, when I had a question about a charge, I had to interrupt my work day to walk to the store, whereupon...2. I encountered a young associate hugging a teddy bear and doggedly fixating on her fingernails (5 inches? 6? 7?). It was a hold, she told me, looking at her fingernails. When would it come off? In a few days, she told me, looking at her fingernails. "Can you please stop looking at your fingernails and look at me?" I asked, in no mood. "I'm not doing this. You've got an attitude," she complained. Then, she retreated to the back of the store in a weird, twirling dance. "Hey," I informed her, "you're in a customer service industry!" I followed this up with: "What's the phone number to this store?" "I don't know," she insisted, as she got on her phone. "It's on the business cards," she said. I looked on the counter. No business cards. "The number you have on your website is wrong. What's the number to this store?" "Call customer service," she called from the safety of the back of the store. I think this was the point when she cranked up the store stereo, apparently to drown me out or perhaps to ward off my evil, like a crucifix to a vampire. I'm not making this up. Her "security" guy then appeared (I'm petite, but honestly I'm pretty sure I could have taken him). "She's harassing me," she told him. He assessed the danger I presented and said he'd call police. I don't blame her; she's by herself. I got on the phone to UPS and left. "She's leaving," her security guy reported to... someone. Threat averted. UPS: Invest in training your associates. There will be customers who are unhappy or stressed, as I was. An associate who cannot look them in the eye, who has no skills to talk them down, and who has no empathy does you no favors. If I can avoid it, I'll never use UPS again. read more

Met one of the owners today! He was super kind! I've been all over the city, looking for a notary. He said they have a notary every hour that they're open!!! They can even sign Real Estate documents! read more

I've been going to this store for at least 15years. Ray and his family are so kind and helpful. They are my go to for international packages. I know that when I send something through them, it will get to its destination. Everything I send within the country, also arrives safe and in a timely manner. I can count on them for my printing needs and internet service, copies, packaging supplies and more. read more

This UPS store is run by Ray and his family. They are wonderful. Very resourceful and friendly.

This is easily the best run UPS Store I've been to. Everyone is super friendly, efficient, and helpful.

This is a wonderful family-run business. Multiple generations work here. Everyone there is friendly, helpful, and they know the neighborhood and the neighbors. You will get personal and excellent service. These we'll-run small businesses are what makes this neighborhood great. Highly recommend! read more

SHIP HERE You can ship here too! I Shipped in a box and the staff helped me! If you need to ship, then do it here. I have never enjoyed to ship this much. I have been looking for a great place to ship and now I found it. I use to ship at another UPS store but they shipped on me and I wasn't happy. Okay let's get serious. I called before coming here and the staff was really nice. They even came out to my car to see if they could handle my package. After looking at my package, they said they had no problem handling my stuff. They even helped me get it out of my SUV. We threw it on a Dolly and rolled into the store. The staff was able to quote me on wrapping up my package. They also gave me two options to ship. I was able to compare ship rates between UPS and the USPS. I can not tell you how happy I was to hear I didn't have to go to the USPS and ship there. That place is full of ship and it takes forever once you step in there. I now know where I am going to ship in the future...right here in this store. So next time you wanna ship, I highly recommend you grab your package and ship here. read more

The UPS Store - Storefront - Shipping Centers Near Me - Chicago, Illinois

This UPS store is not just a pack and ship place, it is a problem solver. I have never gone in there without finding a solution, be it shipping something oddly shaped, moving during Covid, notarizing, downloading, signing and sending documents etc. They are always kind, fast and promptly responsive! They care, and it shows! read more

This UPS location is fantastic. I called and asked them for a price quote on color printing on cardstock. Barbara told me that they'd been having trouble printing color on cardstock so I said black & white would be fine. I uploaded the files to their website and an hour later, Barbara called and said it was done. When I got there, they showed me a black & white copy, which they hadn't liked the quality of. So they had gone ahead and printed all my copies out in color and gave it to me for the B&W price. Then, they even cut out three of my items and laminated them for me so I could see how it would look. They gave me these samples for free! To top it all off, they have a AAA discount, which I think is 5% off. I got a TON of very high quality copies for only $4.50. It was so inexpensive and GREAT customer service. I will definitely be back to this location. Barbara and all the workers are great! read more

I've rented my box with the owners Ray & Barbara for 9 years since I first moved to Chicago. I've rented from many UPS locations and hands down they have the BEST & FAMILY FRIENDLY service. I can ALWAYS TRUST they deliver my packages correctly, professionally & know what they're doing!!! I can even trust them with my USPS return drop offs, which unfortunately I haven't been able to at other locations. read more

The perfect neighborhood store for our shipping, mailing, storage needs. Parking has always been a breeze and the service is outstanding. I'm always able to be in-and-out in no time. read more

This UPS store is a cut above the rest! I drive miles out of my way to go to this specific UPS location because of the owners, Ray and Barbara. They're some of the best people on this planet. Friendly, quick, always helpful and accommodating - they're consistently supportive of my shipping needs and the safe delivery of my packages. They immediately make me feel relieved and taken care when I walk in the door with my hands full of untaped boxes. I'd give them 10 stars if I could. Thanks for all your hard work, Ray and Barbara! UPS and the world need more people like you. read more

What an awesome staff at this UPS Store! Jennifer was unbelievably helpful. They took care of all my shipments quickly and efficiently!

There are not many USPOs close to my apartment so I was relieved to learn of a UPS store just a couple of tents of a mile away. But this isn't your typical "ship a package store," but rather a well run, efficient and incredibly polite local business owned by a woman named Barbara who was on a first-name basis with her customers. The parking lot outside had plenty of spaces the morning I was there, but if you're taking the L, the business is conveniently located just down the block from the Sedgwick station. read more

There is so finer team or more considerate and timely experts than Ray and Barbara. For years they have helped our family and have in turn become part of our family because they really care about their clients. Even in the tough COVID times they have been there for all of us. The care and professional abilities really count--and the fact that everything I have sent for almost 16 years there as arrived safely--is more that matched by the friendliness and helpfulness that welcome you when you arrive. It is a pleasure to visit and feel they are one of the best service teams I have ever met. In addition to Barbara and Ray, their other staff is outstanding. read more

I recently had to have some forms notarized. This location was an absolute Godsend! The Store Owner was friendly and fast. He had me in and out so quickly. It's great to know that they always have a Notary onsite. I will give this store my business moving forward - and recommend you do too! read more

I will come here over the Post Office any day. These owners are the kindest, most helpful I have ever experienced and even though the idea of shipping things is daunting in itself I actually don't dread the process. They are fast, friendly and are always there to help. Ray and Barbara are the best. Thank you for everything! read more

This UPS store has taken care of me for 5 years. Always patient, kind, helpful, and willing to laugh at my jokes! They know how to keep me coming back! I highly recommend this UPS location. read more

What a great experience! The manager, Ray, went above and beyond to make sure my order was perfect. He even showed me options of other types of paper that I'll probably end up using in the future. I couldn't have hoped for a better! read more

I have a box at this UPS Store for my business. I've never had any problems and love having a place nearby that will accept my package for me (I don't have a doorman and used to have to make long trips to get my packages). The staff is always very courteous and friendly. I'd recommend this location to anyone. read more

Do not use their notary services of this UPS location. The notary seal and signature will not be accepted by the Secretary of State of Illinois index Department as a valid State of Illinois notary signature. And when you go back to ask whether they can adapt the seal so the signature meets the State requirements, the "notary" said no. Then when I asked for my money back she said no. Needless to say the document I signed in that office became worthless, I had to destroy that one, print it again and look for another notary, whose signature is valid. Cannot say anything about shipping services. read more

Ray patiently helped me print and cut my project perfectly. He and Barbara were very kind and did a great job on my prints. I highly recommend shipping, printing, etc. here! read more

Excellent customer service! They're always so helpful and answer all my questions about all kinds of shipping dilemmas.

This place is awesome! Family owned and operated. They will go the extra mile. Dogs allowed, they will give treats. My dog loves this place too. My fiance says "the place is tight, dude" DEATH TO FEDEX read more

Shipped valuable stuff here which was lost. The never paid for the replacement.