I frequently stop by here for Amazon returns and it's always been quick and I haven't had any trouble with my returns before

My friend went in to return a package and asked for it to be taped. She was told they don't tape packages anymore because of an incident and was told to buy her own tape. She bought her own tape, taped her package and came back. We were shocked to see THE SAME WORKER who told my friend to tape her own package, taping someone else's. And that customer was a white woman. Utterly disgusting and racist. read more

I do not like leaving such bad reviews. I have to use this location because it's my only option with Amazon returns. My issue is with the customer service. The store front is great and I like the new location. read more

Amazon told me I could return a defective item to this store by just getting the QR code they sent me on my phone and showing it to the store. I offered to e-mail the store my QR code. I was told I would be charged $3. for the Xerox copy they would need to use my QR code. I will NEVER, EVER, use this store again. I strongly urge everyone else to find a business that doesn't nickel and dime you. read more

This place is very interesting. You get different service based on the service type you seek. For example if you need a notary, they will provide that at a fee. If you want to return a product, they may make you play for box and packaging ("tape"). If you select Amazon return with free box and packaging, you bring I. The bare minimum packaging that the original product comes in, and they will pack and tape it for you. Very interesting. This place has it all. I think they even do passport photos? But don't quote me on that. Go and find out for yourself. And if you need to return some stuff, make sure you read all the fine print regarding your returns, esp the Amazon returns. Is this as good as FedEx? I think it's different, like how kalbi is different than dimsum. Solid A read more

The UPS Store - Local ups store - Printing Services Near Me - Davis, California

If I could give 0 , I will do that ! Really bad attitude a guy called AJ . Amazon said we do no need to package the return item but the guy push me to buy their bag for $3 which the item I need to return worth $10 also Amazon said we don't need to package it ! Come back with bags packed , the AJ said they need a box because my bag isn't their bag ! read more

I always love going to this UPS. The staff here is always super friendly, helpful and fast. I'm always able to bring my stuff in go in and come out with no problems or issues at all. They are definitely a all ones stop shop for packaging and shipping things out. Their prices for ground shipping is one of the best prices in the industry. read more

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They're always patient and polite with me. Today I had a boatload of stuff and the guy came out to my car with the hand truck took it in and I made sure to be organized first so we scanned the barcodes put the labels on it was all done. He refused a tip read more

Worst delivery service around! Use anything but ups there is never a time that they are on time!

Very helpful staff! I especially like that they tell me if it's cheaper to send something via USPS. If there are too many people in line more clerks come to their registers. They all smile and are very pleasant. Highly recommend this place for mailing packages. read more

Alex was super helpful with sending something to Canon for repair. Helped make the box more securing taped too.

Like many other customer reviews, I have had several negative experiences with Christy. She is incredibly rude and should not be working with customers. I don't know how many more people need to say it before something is changed. Everyone else that works at the store is polite, she is the only problem. read more

This has been my go to UPS Store for years. Shout out to Cory, AJ, Nike && Yasmine. Keep up the great customer service!

I live in Woodland but come to this store for my returns because I have issues at other UPS stores with Amazon saying they never received a return. The employees in here are awesome and always helpful. read more

These folks seem to be always busy and parking sucks, but I never had any issues with shipments or returns. Have even gotten notary services here. Good business to keep in town. read more

Parking is very limited and a little confusing as all the spots seem to be reserved for other businesses. The staff has been very quick as I got my fingerprints done there and friendly when I reshipped a return there. read more

there is a girl in the store with bad attitude she is a little aggressive to respond questions.

I'm not sure why this UPS store has such low reviews because I had the best experience on a busy Saturday morning! I was in and out within five minutes. And two people were ahead of me. I also would like to say that the guy working there on Saturday, July 13 at 9 AM deserves recognition! he was so incredibly helpful when I didn't have a box to ship my Amazon order. I really appreciated his exceptional customer service. He definitely deserves a raise! The service was amazing! And the fee for the box to ship it back was so incredibly reasonable. read more

Why are your staff rude? Can you take a look at your reviews and feedback why you seem to be employing rude people. Stopped by to drop a package and was just there few minutes but can't understand why your staff is rude and the other staff made it sure we heard him chime in. No soft skills. Bad experience. read more

I am a regular customer who usually just drops off returns for Amazon. The manager is extremely courteous, helpful, and acts like he cares. I wish I could say the same for the rest of the young staff. I may be old fashioned, but if you're serving the public, you need to smile and at least pretend like you care instead of acting like the customer is a burden to your busy day. read more

They helped me bring packages from the parking lot into the store. This was essential because I am handicapped.

I dropped a package on 5/11/24, the staff there was rude, or was she just straight up weird!!

Very rude and unprofessional , sometimes acts like I'm unknowledgeable. I don't feel good being there .

I just want to say there are some very very sweet and caring people who work here. They never fail to greet you with words such as good morning or afternoon. They are always professional, courteous and well spoken. I really do feel like I am in a community when I have packages to deliver. It is such a wonderful experience. Thanks! read more

Christy was very rude and unhelpful with an Amazon return. I brought in a boxed item that had a QR code for a package and print at store return. She argued stating she wouldn't take the return because the cardboard was too thin and the box was too small. When I explained that there are no specifications on UPS or Amazon website, she refused and said she'd only take it if it was in a bigger and thicker which seemed completely arbitrary to her own rules. read more

These guys work fast and ups driver pick up was on time at 5:30 pm. I got there at 5:30 talked to the driver then he said to me, "I cannot wait" and then just drove off without my four packages. I then went inside for like 30 seconds to get them checked in prior to the ups pick up for the next day. Also they said to be safe add an extra day for delivery. Lesson learned: don't wait until last day to mail packages because the delivery may be delayed (especially if you won't be here early to check in) - then your packages will be picked up the next day. 4 stars to teach me to be early and not just arrive at 5:30. read more

Corey was super helpful, friendly, and patient (even though I had a few Ebay packages and I wasn't entirely sure re: insurance and signature requirements). Thanks Corey! Parking lot isn't great - very tiny and most spots are reserved for other businesses. There is street parking luckily but you have to walk a little further. read more

Always very friendly staff. I wish they were open on Sunday or at least had a drop box of sorts out in the front of the shop.

I don't even know why I bother w the post office! Such a hassle to make sure everything is boxed and taped etc before going to post office, all the while not knowing how much it would cost. God forbid something becomes loose, you'd have to buy USPS $5 roll of tape. I have had such pleasant experiences here! I bring nothing but the thing I want to ship, give to them to package safely (I've shipped iPhones and other fragile things to my Dad), they can tell me exactly how much before anything even gets started. AND they're so fast! Recent COVID experience was also great, everyone masked, behind plastic shield, hand sanitizer for customers at several places. I personally think it's much cheaper than USPS. Recently shipped a bulky soccer goal thing to my nephew (it was at least 4 ft long), $14 and he received it in less than 48hrs! Never going to post office again, thanks Davis UPS store! read more

Now they charge $1 to tape shut a box.... Earlier I was told "It's not one of our shipments so what do we care".... said Corey while he was dropping an Amazon return box with a monitor read more

I come into the store pretty often and every single time without fail people are helpful, friendly and efficient. Interactions are kind and so much like a community store! read more

How disappointing. They need to train their staff members better. I called, quite calmly, asking about an Amazon return I made earlier today. I was frustrated for sure, but was still very polite as I myself work at a front desk and I 100% understand how hard customer service can be sometimes. The staff member Christy talked to me in such an impatient manner, even speaking foul language which is so unprofessional. I was understanding of what she said, however, she could've explained it in a better way instead of making me feel like a fool. I miss the old staff there. They were always so kind and patient. And I would always tell my friends to go to that UPS because I had such good experiences back then. I'm not sure if management has changed within this past year or what, I felt mistreated or belittled almost every time I go there. I know for sure I'll avoid this store at all cost now. Please train your employees better, especially Christy. They have a quick temper which seems like anger issues to me. Regardless, that's not how you want to talk to another human-being, let alone a customer! read more

This organization should not be trusted to send anything and have it actually reach its destination. Do not expect anyone to help you or take responsibility for any mistakes that they make. Also the owner here has extremely poor customer service. read more

I've been coming here for the last 2 years and I've always been treated so well and gotten the help I need!! If there's been times where they're unsure of something, they're always quick to find a solution and overall always extremely helpful! All of the employees are great. I would definitely recommend this location to anyone in Davis. read more

I was here dropping off my return package. There was a huge line but only one person frantically trying to get everything done (kinda felt bad for him). He actually was pretty attentive and friendly to the customers regardless of the line getting longer. In the end he ended up just telling the people with pre-paid packages to just dump it on the counter (if they didn't want a receipt). I was a little uneasy about that since I wanted to make sure but I didn't want spend more time standing there waiting (as the girl in the front had messed something up on the package labeling). Final Thoughts: It's a pretty small store. You can get things notarized here too but I haven't tried that before. Just ok overall. read more

Just went to the UPS store and had an amazing experience. Corey was awesome. There was a line of people, and he was the only one helping. He was so fast quick and kind with a big smile on his face. Everybody was happy with his service, and everybody had a smile on their faces. He really made my day!. Couldn't have asked for better service. read more

*Caution!!* They charge $2 minimum for the computer use (even though I was just let him print a file from email). Could have done more business with them... What a pity! read more

The UPS Store - Printing Services Near Me - Davis, California

Incredibly rude person working there. I had to return two items to Amazon and got confused about which code went to which item. The person helping me was impatient and rude. Never coming back here again. read more

The quintessential small business. They are almost always busy, but no matter how busy they are always fast, calm, focussed and professional. They provide great service, answer questions and help find the best prices. Over the past 10 years my wife and I have sent 100s of package, not to mention 100s of Amazon returns without any issues. On the rare occasion we shipped from somewhere else we've usually regretted it. Nobody is better than Corey and his amazing team in this great local business. read more

I am impressed by the knowledge and efficiency of the people at this store. I feel that they always have a solution to any problems I may have regarding mailing. Besides, they are courteous and friendly. This is my go-to store read more