Good service There always helpful and quick. The workers are friendly and kind. Easy parking.

The people in here are very nice and always helpful. Very convenient and easy parking.

Employees charged me $35 to ship 2 HDMI cords, because they insured it as a medical device. The package never arrived. A claim can only be processed if I had called with 24 hours of the expected delivery date. read more

horrible mail man or wtv yah got! we got 3 attempts sticky notes without this mf knocking or ringing the bell like 4real are you that miserable? read more

This place is a disgrace!!!! First, UPS penalizes me for mistakes that THEY made in a shipment from China that kept going back to China! NOW, I tried to pick up a package that was delivered today at this location, now run by illiterates who can't read the English language!!!! They lost my package and don't know where it is!!!!! A tiny place like that, and they can't find my package!!! Not only that, this place EXTORTS 10 DOLLARS A PACKAGE from the customers trying to pick up their packages, me included! This place is now a DUMP!!!!! Avoid UPS at ****ALL COSTS****!!!!!!! Now I'm out money because now the package is lost in their building!!!!! It makes me sick!!!!! This is what happens when they hire the uneducated and illiterate!!!!!!!!! And yet they blame the customers for UPS's mistakes!!!!!!!!! There needs to be a class-action lawsuit against UPS!!!!!! read more

Poor service, greedy owner. As a UPS Access Point, she wants to charge you $5 for each package to pickup. All other access points, in CVS, Walgreens & Auto Parts Store; pickup is at no charge. read more

Overcharged for packing. Item packed poorly and arrived damaged. I use UPS stores frequently to handle packing of items I purchase online and have shipped to me. I had an item dropped off at this store. I got a call after the item was packed that they wanted nearly $50 just for packing. In addition to this, the store wanted to charge me an extra $10 for storage because I didn't provide the UPS label (from my account) until the next day. Most UPS store locations charge $20-$25 for a box and packing. FedEx Office has standard rates at all locations and they charge $22.49 for a 20x20x12 box with fragile packing service. Every UPS Store location is a franchise and individually owned, so prices (and customer service) can vary, but $50 isn't reasonable. What do you get for $50? To make matters worse, the computer wasn't protected adequately and arrived damaged. read more

They are always so efficient and kind in here. I can count on them every time to take care of my needs, whether it be an Amazon return, a print, fax, or mailing a package. read more

So, since you can't give CB less than a star I'll generously give them one. Never have I seen such rude unhelpful people.

Amazon return since the packaging place for some reason no longer does returns. I had a return they wanted to charge me almost $90 just for a box!!! I went home made one myself and then they put the amazon return label on it and zero charge. Insane read more

The worst experience ever Customer Service is the worst. The ladies behind the counter are very rude. They actually wanted to charge me to put a piece of tape on a box that I was trying to ship back to Amazon. I would not recommend this place for no one the worst ever. read more

I've moved around quite a bit so have had UPS boxes in several cities. Never have I come across such nice and helpful people. Trish in particular has always been there when I needed help or mail forwarded. They are a good group, very thoughtful, helpful, & super friendly. I recently closed my mailbox because I moved again and I received a very important piece of mail there, and even though I no longer have a mailbox there, she was kind and considerate enough to reach out to let me know that it came in. Thank you guys for everything!! read more

Worked there, horrible experience, bad management. Got fired for not "moving" fast enough. They also fired another guy for the same reasoning. The prices are also outrageous better off packing yourself or just going to FedEx and getting it thru them, or packing and getting a label your own. Also they charge for everything, and I think they even charge just for fun sometimes to make the business make money. 0/10. read more

I heard that the owner rips people off. With unnecessary fees. I learned 1st.hand this to be a fact! $1.50 for the service of her using her computer to print my PDF! Smh the office direct a 1/4 a mile away, Staples in Stroudsburg, minuteman and, There's a package and shipping store by the cleaners in that same area. Etc.Don't charge +.25 per pg. Now I have never had a rude response. They will nicely rip you off! My point is don't go there for copies! Smh. They should be ashame of their selves. read more

The worst, just pickup up a package I was sending for my son's birthday. I left it on Saturday, it's Monday...couldn't track it. I found out it was still there and wouldn't go out until that night or Tuesday. I got a refund, but had to pay $10 for an extra box that they insisted was needed...I could have walked it to him faster read more

Please do not do not follow the directions on here. It will send u an hour away. If anyone knows where the bowling alley in eagle valley mall is that's where the ups store in next to dollar general.. Hope this helps read more

It seems silly to review a place like a UPS Store, but every single time I come in, the service is phenomenal--everyone is friendly and so helpful, especially Linnea. I wanted to take the time to give this UPS Store location 5/5 stars for their impeccable service. I've been using this spot for more than 5 years and have nothing but great things to say. Located in the Eagle Valley Plaza near Skylanes Bowling. read more

This place doesnt deserve a 1 star rating. I took something there to get shipped, they measured it and quoted me a price. She then called over Tonyann to check the measurements and the box size they had in the computer which she verified was the correct price which was $19 to ship plus another $24 for the box and packaging. Then i get a call saying they need to charge me another $43 because they messed up and the price to ship is actually $63. I told them that i shouldnt be held responsible for the incompetency of their employees and they should cover the cost. I can understand being a couple bucks off but to provide a quote that is 66% less than what it actually costs is beoynd incompetent. They said they would check with management and get back to me. 3 days later, the day the package was supposed to arrive, i still haven't heard anything so i call the store and speak with the manager Trish. Trish claimed she called me twice over the last 2 days and left voice messages for me both times. I told her i have no missed calls and no voice messages. Without living in the area i had no choice but to pay the 66% higher cost. Avoid this store by all means. read more