Unfortunately our experience was far below poor. This company made us feel lied to, cheated and…read moredeceived. This company refused to honor their word and did not handle the issue at all. This company expects you to fix its mistakes and cover all cost. We believe the Product quality is far below industry standard and does not function properly. We purchased a set of swivel seats direct from this business. Upon receiving we immediately contacted the business to voice concerns of defects and non proper function. We were given the run around, told the owner would calls us back over 29 times. He never ever would call so we began to reach back. Every time we would call no one could help us but the owner. Once we got him on the phone he gave us some pointers to fix the issue and said he'd let us return and refund us if these tips couldn't fix the issue. Called back the next day with no success and was given the run around again. 19 calls later we finally were able to get the owner on the phone where he went back on his word claiming it had been too long and said we never reached before at all nor immediately once we noticed defect. We have documented are thread. We believe this business doesn't think it's a issue we had to call over 50 times and send over 14 emails which have not been returned. I have never had a business try to deceive us in such a manner. We believe poduct quality, Safety, customer service, and honesty were all lacking. Honesty and business go hand in hand. We have documented all communication with this business and will be filing a complaint to protect other consumer with the help of the Better Business Bureau. *All statements are based upon our personal experiences and views. No statement expressed or implied is to be used to hurt, or persuade any businesses or customers away from this business entity. These statements are based on our personal experiences and are for personal use only.

Incredibly impressed with Pocono Metal Craft. They repaired my Jeep TJ frame which had extensive…read morerust and rot along the frame / skid rail and front control bracket and could not have done a better job and at reasonable prices. The welds are textbook bubble gum appearance and workmanship is better than I could find locally. Simply the best option for Jeep frame and any custom metal fabrication. Great service too - Cole is the best!

I recently rented a piece of excavation equipment for the weekend. While using the machine I had a…read moremishap (my fault) and did some damage to the machine. I immediately called and spoke with Matt. I sent some pictures to him to see if it was something that could be fixed that day. Unfortunately, the damage I did would have to be repaired at the shop. I understood that I would be responsible for the damage, what I didn't believe was how understanding Matt and Mike were. They were up front about all parts and repairs done and they came up with a very fair resolution. I can't say enough about their professionalism. I would recommend West End Equipment Rental to everyone.

Great experience renting the 35-foot aerial boom lift. The machine was easy to operate, very…read morestable, and provided excellent reach for working at height. It made the job much faster and safer compared to using ladders. Reliable equipment and definitely worth renting for any high-access work. Had an issue where it didn't want to start I called and they came out fixed it and offer me an extra day free of charge.

Lesson learned always do your research to avoid problems like this one this place does not know how…read moreto do a timing chain job on a 2011 Cadillac SRX I was better off driving with the timing chain codes after I got my car back the engine felt like it was going to fly out of the engine bay it was shaking violently and overheating I basically was ripped off $3,467.54 I ended up renting a U-Haul trailer and towing my car out of this garage so I ended up giving the car to my cousin he sent it to his mechanic and I found out that he did not use ACDelco parts he used cheap Chinese parts I paid for ACDelco parts so I guess he pocketed the money he saved by buying cheaper parts I will be posting videos and pictures of all the parts that were taken out you have been WARNED!!! YT

the guys at precision were great and honest . i"m happy with there work fix it on time and with a…read morereasonable price would rec, to my friend and family

I have been dealing with Hometown for years. I am very very happy with them. I bought a new washer…read moreand dryer last week, they were helpful and they recommended Speed Queen, it was delivered the next day. They installed new washer and dryer and took away old washer and dryer. They were wonderful!!!!!!! My new washer and dryer are fabulous. Also Their service is great, if something is wrong they are very good with coming out and taking care of it. Another happy customer. I wouldn't waste my time buying anywhere else. Thank you HOMETOWN.

My 90 father recently bought a new washing machine on January 23rd 2024. In 20 months this month…read moreSeptember 11th 2025, it stopped working. So, he went back to Hometown and was told "THAT'S WHAT HAPPENS WHEN YOU BUY LOW END MACHINES $593.59 So, I decided to call WHIRLPOOL directly, come to find out "top load washers WTW49955HW has a recall on this model. A WHIRLPOOL SERVICE COMPANY showed up yesterday September 24th 2025 and fixed the washers at NO COST TO HIM. So, much for sales and service from HomeTown, they just wanted to sell him another washer for another $593.59 screwing the 90 year old gentlemen.

We called them Saturday morning of a holiday weekend and they arrived by the afternoon. Chandler…read morewas our guy. I suggested we may need a pump but he wanted to check everything thing else first so I didn't have to buy a pump I didn't need. Each step of the way he explained what he was doing and why. I'm a curious person and love learning, this was great for me. After going through all the checks we did need a pump. He offered one at a reasonable price and got it installed within the hour. We've had maybe three different septic service companies over the years. These guys will be ours forever going forward. Stand up honest people who really care about the home owner. Thanks for the great service!

We just bought this home in September. Our septic tank alarm went off and we contacted this…read morecompany. They helped over the phone significantly and then had a technician with us the following morning. Chandler was sensational. Keep in mind, it is bitter cold out with snow on the ground and yet he worked for several hours taking care of our problem, replacing our pump, and keeping me totally informed all along the way. I highly recommend this company.

I had a potentially serious problem with my septic system during the torrential rains we've had…read morethis week. My typical go-to provider really dropped the ball, wasted 3 days, and still misdiagnosed the issue, which sent me scrambling to find someone else who could help me out in a real hurry. CJ and Peyton got back to me in 10 minutes, were on-site within the hour, correctly diagnosed the problem (incorrectly installed float in the effluent tank), and had it expertly resolved in time for dinner. $175 to fix it right, vs. the roughly $1,500 my old provider wanted for work I didn't actually need. They were very clear about what I needed now vs. what they recommended I do at some point in the future - no high-pressure sales tactics here. They wrote it up well enough that I could have anyone do the future work if I wanted (but why would I go to anyone else?), and they didn't even charge me an emergency fee! Suffice it to say, Avalanche has a new loyal customer.

I had contacted Avalanche for a septic clean out. The customer service I received was beyond my…read moreexpectations. The driver who came was courteous and did a great job. I will definitely use them again.