I like this UPS location. I can always pop right in and out and be on my way. My favorite thing is…read morethat they do Amazon returns. Since this COVID stuff, I've done a lot more shopping online and I love that there is an easy way to send stuff back if I need to. The workers are efficient and there are usually a couple, if not more, workers in there to keep things moving along

I've visited the UPS Store in Midlothian several times over the past months, and unfortunately,…read moreI've had multiple negative interactions with an employee named Dylan. During my first encounter, I used the self-service printer after walking into the store, just as I had done on previous visits. No one had ever told me that I wasn't allowed to print on my own. After I returned from my car to print another document, Dylan approached me and told me I couldn't use the printer. The issue wasn't that he corrected me,it was the way he did it. His tone was rude, unprofessional, and unnecessarily confrontational. I explained that I genuinely wasn't aware of the policy because no one had ever mentioned it before. I ultimately asked another employee to assist me because I did not want to interact with him further. The woman who helped me was very kind and even apologized for the way the situation was handled. Today only reinforced my initial impression. When I walked into the store, there was only one customer being helped by another employee. Dylan saw me enter and immediately went to the back instead of acknowledging or assisting me. I watched him walk around the back area, return briefly to the front to look at his phone, and then head back again without ever offering to help. Another employee eventually asked him if he was going to assist me, and I responded that I would simply wait for the other gentleman because I did not want Dylan helping me.Customer service is about treating people with professionalism and respect, even when enforcing store policies. Unfortunately, Dylan consistently came across as dismissive, rude, and uninterested in helping customers. I hope management addresses these concerns because the other employees I've encountered have been friendly, courteous, and professional. One employee should not overshadow the positive customer service provided by the rest of the staff.

I just purchased a used I 13 from this firm. The owner was knowledgeable, customer oriented, and…read morethorough. very satisfied old customer here Highly recommend

A couple of month ago I had my screen on my iPhone replaced then last week I had the port/charger…read morefor a iPad replaced, it wasn't charging well. Blake was wonderful and I encountered two other employees that mere very helpful, I just can't remember their names. Fixed in a timely manner and my screen looks great plus the iPads charges great now. Highly recommend!

The older ladies in this place are super rude! It was my first time to visit. I needed to drop off…read moreAmazon packages, I came in and was behind a few people. A grey haired lady came up and put out her hands for my packages. I gave them and asked for a receipt because it was to Amazon. She said well that's not happening right now. I said ok and I was willing to wait for the people in front of me to finished. Well the lady sung the black sang grey hair told her fine and scanned them in. She scanned them in and printed a receipt then told me it would be a dollar. Um why what?!! No one told me. So I walked out. It might not have been as bad if I was told before. I will be driving into Ennis from now on to the actual UPS store, they are always so nice! So if you need UPS.l, go to Ennis! I would not recommend this store at all!!

Very friendly ladies working there. They have everything you may need and the service is excellent!read more

Most of the employees value the idea of customer service and family. Indian Hills' communication…read moresystem is perfect for the busy customer.

If I could leave zero stars, I would leave zero or negative stars. for the third time I go to pick…read moreup my dry cleaning on a Saturday and nobody has shown up to work. Now I'm going to spend Saturday afternoon driving to Dallas to get a few work clothes for a business trip I'm taking.

Super easy to set up and the service has been awesome. Everyone I have spoken with from the company…read morehas been fantastic to work with. So glad we switched.

Very nice on the phone but unable or unwilling to share estimate cost of junk haul based on…read moredescription/size. Estimates are just that, an approximation that is subject to change. It didn't feel like they cared if they had my business or not.

No matter what my request might be when I take my clothes to this establishment, my needs are met!…read moreThe price I pay for my button-downs being cleaned and pressed is very reasonable. The associates are always friendly and helpful.

If I could give more than 5 stars I absolutely would! Not only is the staff some of the nicest…read morepeople I have ever met in a retail or store environment the shop is wonderful as well. The selection of items makes it much more fun to stop by than just dropping in your local cleaners. That being said, they are better than any local dry cleaner by far. After trying multiple ( too many to count) dry cleaners in the area I came in to give them a try. I wish every dry cleaner would take lessons from these folks because you can't get your shirts and jeans pressed and starched like this anywhere ! The absolute best I have ever found in any state !

Fast and friendly service. Great prices and a decent selection of products to choose from. I…read moredefinitely recommend checking them out beforehand!

Blake was super helpful with my cellular phone repair quick, affordable, reliable that's Gadget E.R…read moreRepair 10/10 recommend

The service was fine a the quality and attention to detail, is fine. I would have liked my button…read morethat was reposition to not have fallen off during church service, which made the suit not able to wear the jacket closed. And please remove access thread, which I pay to have removed. I should not have to remove thread from the garments.

I highly recommend Texas Tailor Midlothian!! Super fast and excellent quality of work. We till…read moretotally be repeat customers!!