I work in PTC and often have to ship things and this store is my go to place. They are quick and…read moreefficient and I hardly ever have to wait (except during busy holiday season)....even then the wait is minimal. The staff here is great and so helpful.

Just can't say what a complete and utter garbage / dumpster fire this place is. Staff made a…read moremistake. Lied about it. Owner then lied about it covering for employee. No one took responsibility. My business Paid for overnight shipment. Package arrived 3 days later. No refund. No apology. If your company needs your package shipped somewhere and it is important to be on time USE SOMEBODY ELSE. After this I will NEVER do business with this store or UPS again. Everybody makes mistakes, but to not take accountability and make things right? And then to LIE and pretend you didn't make a mistake? Felt like I Was talking to my nine year old kid.... shame on you guys. Keep running your business like that and you'll have no business at all.

I have used this UPS location for years not only for my personal use but also professionally…read more They have always handled all of my mailings as well as returns with care. i know with absolute certainty that my parcel will be delivered safely and on time. I so appreciate their efficiency when it comes to serving their customers.Nobody enjoys standing in line and personally, what may come across as rude to some is nothing more then them being mindful of helping people in a timely manner.

Horrible customer service, and this store nickels and dimes you. They literally charge for tape…read morewhich is ridiculous.

The staff is extremely friendly and professional!!! 5 star customer service!! I was greeted at my…read morecar and offered assistance with my box, no wait for service, very detailed in my service options, helpful, knowledgeable, wonderful experience!!!

I was already stressed out and I was given such a hard time today the Man insisted on telling me…read morethe dimensions of boxed I specifically purchased that are 4 by 4 by 4 he told me it was bigger when it isn't the company I purchased them from Im pretty sure knows the measurements some ppl just take their job a LOT too seriously these days cause even if it's a millimeter more than 4 inches he tried to charge me for a WHOLE INCH more worth of boxing and that's not right I have had these boxes measured dozens of times no ONE has EVER given me an issue just ruin an already stressful day and on top of that he gave me the rate for ups when I wanted usps priority this was a terrible experience I Could cry because why does it have to be so hard how you telling ME the boxes I purchased for my very small business are bigger than THE COMPANY that sells thousands of boxes specifically states on their site insane And rather annoying and it's sad this is the closest one to me .

Today, Sunday May 1, I was looking for a store to print some drawings for me. At stopped at the UPS…read moreStore near MacDuff's Parkway. What a find! The owner was there and was able to message him the drawings and he was able to send them to his printer and in less than 30 minutes I had 2 full sets of 24"x36" drawings. He does all the others things they do at UPS Stores, but for posters, yard signs and drawings this is the place to go!!

The couple that owns this store is so friendly! They are efficient, customer-oriented, and do an…read moreamazing job! I frequently use this store for Amazon returns. If there are people waiting, the staff is always aware and stops what they're doing to help everyone. I always know it will be a quick drop when I go here! I also witnessed one of the owners handle an angry customer with grace. She was upset she couldn't return a mis-delivered FedEx package. The owner was patient and respectful to her even though the woman was angry. It was clear the woman was in the wrong, but the owner was still polite and kind to her. These people are awesome! UPS should give them an award!

Team was great. Got my stuff shipped and made it very easy! I had different destinations and they…read morehandled with grace. Made very easy for me.

Excellent customer service. Staff was fast and extremely friendly. I wish I lived closer.read more

This place hire thieves. They stole from me…read more Life has it's ups and downs. I went through divorce. Anyone who has been through it, or knows someone who has, knows how traumatic divorce can be. It was a rough time. I needed some documents notarized. Was working that day, and had to get it notarized during my lunch break. The young man at UPS seemed helpful and understanding. He notarized the document. For payment, he said something was wrong with the CC machine and preferred cash. So I paid in cash for the notary and to send the document. UPS TOOK THE CASH, but NEVER SENT THE DOCUMENT. The worker at UPS is a LIAR and a THEIF. Yes, if I remembered what he looked like, I would have definitely gone back and confronted him. In summary, be wary of this UPS. They will steal from if you, if they can. If only consumers started treating business's, like this UPS, as it treats it's customers. What comes around goes around.

Oumou, the young lady the register has such a calm demeanor, she's extremely helpful and always…read moremanages to calmly work out whatever the situation may be.