I recently had to ship personal photo albums belonging to my niece, who passed away tragically in a…read morecar accident, back to our home 900 miles away. It was an emotionally difficult task, and the team at UPS Store #6562 in Clarksville made it so much easier than I expected. Maleak went above and beyond from the moment I walked in -- warm, welcoming, and genuinely compassionate about what I was there to do. He even came out to my truck to help carry the heavier items inside, which meant a lot on a hard day. Maleak, along with Taylor and Bryce, took great care packaging everything to make sure these irreplaceable keepsakes would arrive safely, and Maleak even tucked a kind, thoughtful note in with the packages -- a small gesture that meant more than he probably realizes. I can't recommend this store enough. The whole team was friendly, attentive, and treated me with real kindness during a tough moment. Thank you all so much for your care and professionalism. To store management: I hope Maleak gets some real recognition for this. What he did went well beyond his job description, and it made a genuinely painful day a little more bearable. He deserves to be acknowledged for it.

I had to mail a package and chose to come to this location. They packaged my item carefully and…read moreshipped it. No problems encountered. The recipient received the items in perfect condition. They were very timely and professional. I was able to get my business done and out in a very fast timeframe, even with the long line that met me as I walked in the door. They know how to move people through fast. Very pleased with my experience and will be back.

Complete and utterly morons populate this liberal enclave…read more Walked in wearing a patriotic Trump shirt, and then was quoted $550+ to ship a large package, via GROUND, to New York. Online prices started at $88 for tue packages dimensions and weight. Rest assured I will be contacting UPS corporate.

I had to mail a package to my daughter in Florida for the holidays. I've been to the location on…read moreTiny Town Road but I was in the area of Wilma Rudolph this time. So I chose to mail it from this location. I'm very pleased with my experience needless to say. Being the holidays, there was quite a long line when I got there. But the line moved fast, and the folks were very friendly and cheery. They packed the items carefully, and my daughter received them perfectly and on time. In the endgame, that is what matters!! Kudos for the expertise and the professionalism. So now I have two locations to choose from anytime I need to send out a package. What a wonderful feeling to know.

Although I have only been with Intelligent Office for a relatively short period of time, they are…read moretop notch. Their level of service, prompt answers and willingness to help with just about anything puts them light years ahead of any other similar company (Regus) that I had dealt with for 8 years.

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I had a fragile 120 year old antique porcelain Imari 14" bowl that I needed to send to an eBay…read morebuyer in Alabama. Crystal double boxed it for me and it was delivered perfectl. The buyer was very impressed with the packaging and I told her it wasn't me who did it. Crystal was amazing, friendly, professional and her attention to detail was amazing. It's my go to place for sending large packages at an affordable price. Thank you Crystal!

Amazing customer service!!! I stopped in this store for the first time since relocating to the…read morearea and discovered a hidden gem. My apologies for not acquiring the names of the two employees working, but they were so friendly, helpful & courteous in helping me print a small document. Besides the helpful environment, the location is also great and I will def be visiting this store again for future needs. Thank you for being real and being there for your customers!

This location was convenient, clean and the gentleman was extremely helpful…read more Should you need to ship something UPS, this location was Great !

This UPS store features an intelligent staff and superb list of services. I am always greeted with…read morea warm hello and smile. My packages all were always well packed and shipped expeditiously. Everything arrived as promised and on time. I found the people here much more helpful than Staples. Not only do they provide drop off. They provide expertise. No place better to ship!

This place is a huge blessing and asset to this city! No need to go to a FedEx or UPS Store, which…read morewere miles away anyway. This place will meet all your postal needs and more. There are countless things wonderful about this business: 1. The staff members, esp. the owner, Lisa, remember you and always pleasantly greet you. 2. Their service is top-notch and stellar. I never worry about my package delivery or any other service not being taken care of with excellence. 3. The many conveniences that they offer that saved me from problematic situations and missed deadlines: faxing, notary, printing requests via email, which I frequently used for months until I got my own printer. They would have my printouts ready before I even got there. I always felt comfortable with how they handled my confidential information. 4. This is a family-run business with two owners but I'm only familiar with Lisa. Lisa works hard! I've seen her go in during peak seasons outside of store hours to make sure deliveries and such are taken care of. 5. They have the best selection of greeting cards. They really do! I could never resist getting a few while I was there even if I didn't know yet whom I were going to give or send them to. I cried after I went in to let the Lisa know I was moving away. She made me feel so valued and gave me a big hug. She said she would miss me and I knew she meant it. This place is THE example of a small-town, genuine warm and fuzzy, lovey dovey, Hallmark movie cozy experience - a true gem.

DO NOT OPEN A PO BOX HERE…read more My box was terminated a day after creation and was never contacted about this. I've had my PO box linked to my business account and now have a loose $600 order in limbo because they refused to accept the Mail Return. In the time my box has been "terminated" I've pulled up and received mail, it wasn't until I had a box lost that they told me I don't have a PO Box with them anymore. The same information I brought to UPS for a PO Box I also brought to USPS and was able to open a PO Box in 3 minutes. Do not waste your time here, i've spent hours at this point dealing with this situation. I also wasn't refunded. I will never use UPS again after this.

Excellent fast friendly service!! I arrived the clerk greeted me offered me a receipt with a smile…read moreand I was out the door in less than 2 minutes.