My first time at Waldwick Printing and brought a booklet to be copied that was very emotional to…read moreme. They helped me to make alternative decisions in reprinting the booklet. The work was excellent but more importantly they were so understanding of the situation and the emotions involved with printing this booklet. K.Simmons

Amazing customer service - super high quality work with quick turnarounds and the best prices I've…read morefound in Bergen county

I have used Wizard Printing for many years. Very responsive, can do whatever you need, including…read morescanning and printing large photos.

Wizard Printing helped me out when I was in a bind recently. I had to print a bunch of documents…read morefrom my USB and Staples was having issues with their self serve printers and I needed these things printed ASAP. Luckily after a Google search I discovered Wizard Printing right on my way home! They were very helpful and printed out my documents fast. I highly recommend them! They will be my go-to from now on.

The service sucks. What a bunch of incompetent, greedy pigs. They won't admit a mistake, even in…read morethe face of unassailable logic, receipts and incontrovertible evidence. 2 days ago, I went there to FAX an item to a company that still requires faxes. Although the price that they charge to send, the faxes is ridiculous, it's the only place in town that I could find that still has a FAX machine. I waited a while. The help that day was cordial but marginally helpful. Sending a fax isn't exactly rocket science, basically requiring a little more than dialing a phone so when they handed me the confirmation and the receipt after I paid them (silly ME) I took that to mean it was done correctly. They charged $13 to FAX 10 pages, 9 pages plus cover page. The confirmation said it was received but as everyone who knows anything about FAXes knows that "received" does not mean legible. As soon as I returned to my desk, the recipient called to inform me that the pages were illegible and the clarity was of insufficient quality. When I returned to the store two days later, with receipts in-hand and screenshots the recipient had sent me of the illegible FAXes, the younger, dark-haired bearded man at the cash register was about to issue me a refund, then the older, heavier dark-haired bearded male swooped in, claiming the FAX machine was "just checked". "Checked" by whom and for what purpose he was unable or unwilling to say and he refused to furnish any proof. He didn't even know or ask me what the problem was. How then could he be so certain it wasn't his store (or his employee's) fault? He tried to blame the multibillion dollar company I was sending the fax to. The 2nd individual (the one who was eavesdropping and swooped in to prevent the man at the cash register from issuing me the $13 refund) said they wouldn't issue a refund because in his superficial level of understanding , he believed "services were rendered." Confirmation means the transmission went thru not that it's sufficient quality or legible". I paid to have a fax sent, not to have a recipient receive 10 illegible pages of insufficient quality to be legally acceptable. UPS store didn't offer any other remedy (ie refaxing the documents) he refused to look at the screenshots of proof they were illegible and refused a refund. This store is poorly managed. The help has absolutely no authority to manage customer complaints. no matter how badly or how obviously they screw up, it's always "somebody else's fault". That's not how serious people do business. This UPS store must really be on the ropes to need my $13 that badly. Hang onto that $13, guys. Pissing off customers to keep your grubby fists hanging onto a couple of bucks... that'll really keep your doors open. I must've missed that chapter in business school. Another time I was sending a gift to a friend whose address I had been to many times. The man behind the counter, proceeded to argue in attempts to gaslight me that the address was "123 ___ circle", not "123 ___ boulevard". I stepped outside, called the intended recipient who confirmed what I already knew. I was right. The UPS stores computer was 100% wrong and the pedantic jerk who'd originally helped me was also wrong. "Boulevard" NOT "circle". BIG difference. I reentered the store and (lucky for me) by then a woman was behind the counter. I showed her the address on my phone, explained the unnecessary discrepancy I'd just had. She listened, clicked a few simple key strokes, overrode the erroneous address and printed out a correct mailing label. She was a competent, helpful employee with good listening and people skills, so of course, I never saw her there again. Again, in that case I paid for a service (having a specific item delivered to a specific person at a specific address) and the men in that store would rather argue w/ strangers at Christmastime & send it to a bogus address rather than just LISTEN to the customer, click "override" and admit he was wrong. Instead of conducting honest business and learning basic customer service, the bearded clones at this store would rather argue and cling to a few bucks like greedy trolls. Any time you go into a store 3x in a matter of months and ALL 3x customer service is abysmal-to-nonexistent it's a clear indication incompetence and failure are a feature, not a bug. It's not about money. It's about poor management, arbitrary decisions, lack of people skills and disrespect. If you still wish to trust these people with important documents and packages, good luck. Next time I'll use FedEx or USPS. If I ever need anything faxed, I'd BUY a fax machine and send it myself, hire a courier, even a carrier pigeon before I'd trust these incompetents. Look at their replies. 100% are attempts to lie, evade and deny responsibility. Poor management. Clearly they don't want to do better and believe customers should just accept that. NB: Awarded 1 star by default as Yelp! doesn't allow negative integers.

I went into post a birthday gift, the location was close to my church and so it was an easy pic…read more Service was terrific. The customer service rep was attentive, answered all of my questions, and gave suggestions. The box seem a little bit more expensive to post than if I went to the USPS, but it was Sunday and I didn't have any other options.

I play in a band and needed posters for a show in NYC. I found Dohrman Printing online and called…read morethem. Lisa was my contact person and she helped me get my job done ontime, and within my budget. The color printing was excellent, and I would highly recommend their services. As others have said Lisa was not only knowledgeable and friendly, but the ultimate professional. It's rare to find customer service at this level anywhere, but Dohrmon Printing has it! Even though I live across the country from them, I am tempted to give them all of my business, they are that good!

I met with Lisa, who came well prepared for our meeting and showed me many exciting options. I let…read moreher know what I wanted, and she said that she'd get back to me on the coming Monday. As promised, that Monday she emailed me with prices. She is quite knowledgeable, and I feel in good hands. Dohrman is a one-stop printing service. They have everything at competitive prices and high quality.

Conway is fantastic to work with - helpful, problem solving and extremely responsive. He and…read moreMinuteman press are my go-to for all things printing and administrative that I don't have the capacity to do in my office. Faxes, notary...

Through Northern Highlands Relay for Life, we reached out to Minuteman Press a few years ago to…read morediscuss possible sponsorship opportunities. Since then, our relationship with Minuteman has only become better and better! Not only has Minuteman supported our fundraisers and sponsored our events, but they have helped us run apparel sale fundraisers for our organization! Minuteman has even been generous enough to donate extra apparel to us for fundraising. Conway is extremely communicative, even in a pandemic. Working with him to design our apparel and throughout the process is always easy and enjoyable. We love our sponsor for always making the process so easy and supporting our cause. I know NH Relay's relationship with Minuteman will continue on after my peers and I graduate, and we are lucky to have such a generous, professional business locally!

My firm has worked with Rick from High Mountain Graphics for many years - he always delivers…read moreprofessional service and beautiful products!

We changed our company name which required all new stationery and business cards in addition to…read morepost card announcements. High Mountain Graphics exceeded all our expectations. Rick was very patient in dealing with three different women which was a feat in itself!!! He was very responsive throughout the entire process and the quality of his work is outstanding. We were thrilled with his suggestions and pricing. Please support a local business you can rely on for outstanding customer service, superior products and commitment to excellence. Barbara R

First time visiting this location, music selection is nice as, everything is clean and organized, I…read morethink the store was in the middle of inventory, cause it wasn't fully stocked, just minimal, but overall that's okay, I also like the fact that "Party City" is coming soon to "Staples" as well, we need something fun and exciting nowadays...

I drop off all my Amazon returns here because they are so close but I've gotten office supplies…read morehere too. They usually have a lot of good "unboxed" deals in front of the store and in the lobby area. Very clean and organized store!