Great service. Prompt. No bs. They got the equipment picked up...packaged...and to me at a g price…read more Good value for the money I spent

I use this shipping center frequently considering I'm not a business. The owner is always helpful…read more& will give me suggestions as to the best way to ship something. I've had a few things I needed packaged. Every single one has arrived intact.

Dropped a pre-paid FedEx package Tuesday at 4:30 PM. The kid behind the counter was eating Cheetos,…read moredidn't offer a receipt until I asked. By Thursday, no tracking updates...so I stopped in. Door was open, no staff in sight for five minutes. When someone finally appeared, I asked about my package. Turns out it had been sitting untouched on their floor since Tuesday. I took it back and brought it straight to FedEx. To his credit, the kid did ask for ID before handing it over. If you claim to be a shipping service, maybe try shipping. What a joke.

I visited this store for the first time this morning. I phoned ahead and the interaction was very…read morepleasant. I needed an odd size, large box for a return. They were very helpful and got the item packaged up in no time. It was a USPS return shipping which they handle as well. Will definitely give them more business in the future.

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

Lovely staff, very accommodating, and the service was impressively fast. I was shipping a document…read moreinternationally, and the pricing was very reasonable. Their hours are also super convenient, making the whole experience hassle-free. Highly recommend!

Basic UPS store. Easy drop off. The staff is very nice and very helpful here. Great for returns…read moreetc. Faster than other drop offs

We had an abundance of last minute varying printing requests for our wedding and everything turned…read moreout amazing. Akshay and the entire staff were incredibly friendly, professional, and went ABOVE AND BEYOND to make our experience as painless as possible. Amazing service and I highly recommend. We look forward to using this store again!

A brand new UPS Store opened in Lincoln Park on 12/22, and I was genuinely glad to see it!…read more Like most of us, I need UPS for my Amazon returns, and until now, Lake Hiawatha or Wayne were the only nearby options. Having one right here is a big convenience. The store is located next to Dunkin' Donuts, between Dunkin' and the urgent care center. It's a new building, and this is the very first store at this location. I visited with three boxes. My Amazon returns were accepted without any issues. However, returns for another seller weren't integrated yet. The owner explained they're still setting things up and should be fully ready within a week. The store is spacious with ample parking, so access won't be a problem. They also offer secure package acceptance, which is definitely a plus. I am not sure about other services like passport photos yet, but since they're newly opened, I'm sure they'll be adding more services soon. Good luck to the team--welcome to Lincoln Park!

From the owner: The UPS Store #8243 in Lincoln Park offers expert packing, shipping, printing, document finishing,…read morea mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Poor customer service! Charges $2 for a small piece of tape (the length of my nail). Nickels and…read moredimes for everything. The owner is always looking grumpy and uptight. Communication and delivery is so poor. Avoid at all cost, this privately owned location does not deserve any business.

Stopped there today 4/11/26 to drop off a pkg going back to Amazon . I was told by the mgr/…read moreproprietor that I needed to place the item in another covering since mine was in a clear see thru covering . I explained that this png was exactly how it was sent to me . He said it's ok for delivering to a home but for a return it needs to be in a more protective wrapping . I left and went directly to UPS store in Clifton in the Richfield shopping area . They took my pkg exactly the same as I presented to the owner at Main st . Little Falls . This was the third time this has happened to me where they wanted to sell me their wrappings . It's a scam so he makes more money . I'll never go back there .. to Main St Little Falls. The guy is a liar & scammer . Never will this happen again !

The customer service there is abysmal. They close at 6:30, we arrived at their door at 6:29 to find…read morethe door locked. Both of the workers were behind the counter and looked up and shook their head 'no'. Basically saying to us F you. I can understand if we got there after hours, but this was prior to the hours posted online and on their door. Find another UPS store to give your business to as this one doesn't care nor do they honor the hours that they post.

Nicest people at the registers, always have a smile and a thank you. Love this UPS store, quick,…read moreefficient and friendly!

This business may be better than I experienced in terms of the technical aspects of shipping items,…read morehowever, how do you own and run a business and you can't even muster a smile or a "hello" to greet your customer?? It's not that hard. It seemed like I was torturing him by needing to use his business. Weird. I'll definitely use a different shipping service the next time I need to ship something. Edit: is the business' response generated by AI? The reason I ask is because in my review I articulated exactly what I did not like about my experience in this store. I don't have anything further to email about. I prefer to patronize businesses that are appreciative of me choosing to spend my money there as evidenced by a friendly interaction bookended with a simple "hello" and "thank you". Period.

The owner of the UPS store was rude and unpleasant.  I tried asking a few questions about a…read moreservice, and he grew impatient and couldn't be bothered to help me. I prefer to patronize businesses that are appreciative of me choosing to spend my money at their store. It would have been simple for the owner to spend a minute to help with my questions  instead of being dismissive and curt. I will never do business with this UPS store location again, and recommend other potential customers to bring your business elsewhere.

Stay away!! The owner is nasty. I went to return from Amazon and the box was not taped closed, she…read morewanted to charge me for a 2 foot piece of tape to seal the box. I refused...I took it to the UPS store in caldwell and they taped it and sent it back with no issues at all. I will never walk in there again. Stay away!!!!!

From the owner: The UPS Store #7747 in Roseland offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Roseland Commons.