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    The UPS Store

    5.0 (1 review)
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    Updated 2 weeks ago

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    2 years ago

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    The UPS Store

    The UPS Store

    (3 reviews)

    Today was my first time to this UPS! I usually take quite a few returns from Amazon, and I have…read morebeen going to the UPS on 127. I will NOT be returning to that store! A couple of the workers are pretty snitty and NOT friendly at all. Who wants to do business with poor attitudes? Not me! What a breath of fresh air! The young lady that helped me was very pleasant and friendly! Her name is Cecilia! I think she probably needs a raise because of her skills and personality! I definitely will be back next week. Thank you, Cecilia!

    I just left this ups store. It was my first time ever returning something at ups. After getting…read morehelp my total was only $4.47. I expected it to cost more and I only had a $100 bill in cash. As soon as I pulled the bill out, the cashier yells "oh no I can not take that!" Like I was trying to give her fake money or something so I looked at her confused and she proceeded to speak loud enough for everyone to hear " I'm not taking $100 bill for $4. No ma'am! If it was $90 I would take it but absolutely not for $4" which was kind of rude and embarrassing to me because other ppl were in the store and I had to explain that I only had $4 in my bank account and the 100 bill was my only cash. So she says "okay so card! You wanna do $4 on card and the rest in change?" So I then had to use my last $4 in my account and run outside to find change because I only had 20¢ in my wallet. Then as I'm paying, her and the other employee start talking crap about another customer for not knowing how to use to the self service machine. It would be great to teach by our employees some common decency because I felt very embarrassed by the time I left all because she didn't want to break my $100 and wanted to make a scene about it. And I felt second hand embarrassment for the lady they were talking crap about in front of me. Definitely not a good first experience with UPS.

    The UPS Store

    The UPS Store

    (20 reviews)

    I went in to their store to return an Amazon package today. Ran into a snag. They had every right…read moreto say "sorry" and blow me off. The young man working went above and beyond to try to help me today. His kindness made my day!!

    Worst experience of in-person customer discrimination (towards myself) that I have ever experienced…read morewhile attempting to have a document notoraized: -Store employee lectured me when I arrived inside, (my goal was to notorize my prepared document that I had printed) that I did not have a State of North Carolina template for her/staff at the UPS store to use to notarize the document. -The woman was very hostile while she presented me with an example of a State of North Carolina template that was laminated behind the counter, with the word "SAMPLE" written in marker at the top of the document. -The woman did not have any copies of this document at the branch location and was very aggressive towards me that I would need to return with this template in order to have my prepared document notarized at this UPS branch. -I returned to my office nearby and printed a State of NC notary template from the web, I made additional copies in a folder and returned to this UPS store. -When I returned, I gave the woman the folder with the additional copies: explaining that I am a professional buisness woman and neding to return to my office to print this template took time away from my work day and my career. I am a social worker in the community and I spend my time making a difference. -The woman did not want to keep the folder with the copies at the store. I did not take it back after this hostile experience and hope it will help other members of my community in the future. -At this time, I had another hostile interaction with this same woman: this time she directly resufest to notorize my document. -She herslef read the document that I had printed, which was a travel document for my toddler daughter who will be flying domestically with her paternal grandparents this weekend. -The UPS store woman refused to notarize my document after personally analyzing the content of my document in a very harsh manner: she refused to notarize because I had also put my husband's name at the top of the document and he was not there with me. -I had listeded ONLY my name and my contact information at the bottom of the document: and this is where I was asking to have the notary stamp placed. I had put both parents' names at the top of the document to match my daughter's birth certificate which will be accompanying the document at boarding for my daughter's identification. -My name is "Patricia Serino", my husband's name is "Francis Sancez Bianes"; I feel that our names were discriminated against in this process as she read them and then refused to notarize the document. -This blonde-haired, blue-eyed woman was so decisively aggressive against deniying me services at this UPS store, not once but TWICE! -I am a social worker in the community who would like to be able to return to this location and use this store without ever feeling discriminated against, due to physical appearance (wearing my hair naturally curly and without make-up at the time), gender, or having an ethnically diverse name: I feel that all of these factors may have entered this UPS employee's mind and caused her to explicitly deny my notary. This woman's attitude is an example of the regional discrimination that Burke county is known for having towards outsiders. However, UPS is a national chain and I will be copying this review absolutely anywhere possible on the web, and also printing it out for the store manager.

    The UPS Store - shipping_centers - Updated May 2026

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