The only thing this place is good for is to drop off!! Went to get a price for a 1 pound package…read moreand she told $27 and then I asked her what about USPS and then she brought me out this big box and told be $30 which USPS boxes are free and I got a flimsy envelope which she said was in the price and then when I said I wasn't going to use them she charged me $4.99 so I went down the street to USPS by Culver's at Ace Hardware and paid $13. Never again!! they take total advantage of you and do not give you all the prices to make a choice

Always efficient and the best service ever!! Everyone is friendly and helpful! We never go…read moreanywhere else for the services they provide.

Was trying my best to get to the store on time before they closed but had few delays. I arrived in…read morefront of their parking lot at 4:59 pm on a Saturday. By the time I grabbed my returns to their door it was 5 pm. And the young gentleman with glasses and a beard, sorry I didn't catch his name, was kind enough to let me in to do my returns. Most of my packages were labeled and boxed up so it took about 2 minutes to do the returns. That considerate gesture surely made my day! Highly recommend that young man his good and kind customer service!

Staff is always nice and helpful, but I can't give 5 stars because this store needs to get on board…read morewith other UPS stores that have self-service, Amazon return kiosks. It's so frustrating standing in a long line just to make a simple return that I can do myself at the return kiosk. I got use to UPS stores in the Dallas area, before I moved here, that have return kiosks. It was really great to get in and out so easily. This UPS store is the only one near me, so it's the only choice I have for Amazon returns, and it seems to take forever to make a simple return because of the lines. There is a reason other UPS stores have these return kiosks. They see the value in it for customers and staff. This store is trapped back in time. They need to invest in this self-service kiosk technology that is available for simple Amazon returns now!!!

I have been here many times and yet every time are very pleasant and happy with the staff here are…read moresupper nice and friendly love to visit here when I go to ups store

Arguably di fastest & most polite UPS! Every time I have to return amazon stuff, they super kind.read more

Love this place! I mail a lot of packages and have always had a very positive experience. They know…read moreme by name and can immediately pull up the recipients address. They help me pack my items correctly as well. Highly recommend this family business.

I love Speedy. They are very convenient to Walden and they always take care of my personal and…read morebusiness mail and shipping. Great service and they will expertly handle what we shipping needs you have!

My first time having a storage unit. It's been about 6 months and the ladies are very nice and…read moreunderstanding. I have no complaints so far.

These assholes took my money for three months and, one day without warning, notice, or the courtesy…read moreof a phone call, simply decided to empty my storage, rent it to someone else and not bother with a refund. When confronted about it, they simply parroted out the same lines over and over and hung up on me after having the nerve to ask me if I was going to rent another unit. U-stor is run by trash. Don't expect to keep your things with them.

Came to this location at 8:00am when they opened and nobody was there. It is currently 8:17 and…read morestill nobody has shown up to open the store. Update: it's now 9:08 and the store is still not open.

Truthfully, based on the reviews, I was petrified of coming to this location. But I had to return…read moremy WiFi equipment and this was the location closest to me. Otherwise, I would've had to drive for nearly an hour to another UPS Store. Any-whoo, yes, there was a line leading outside the door upon my arrival and I showed up pretty close to opening. There were only two reps at the counter, but they helped to move things pretty quickly, even with all the customer questions, etc. Again, I was nervous about what type of customer service I would encounter here based on the reviews, but the gentleman who assisted me was extremely kind, professional, knowledgeable and funny. In between cracking jokes about the weather, he gave me a run down on what to expect in terms of my return and the cable company. I was in and out of the store within 20 minutes; again, there was a heavy crowd early in the AM, and with only two clerks working, I feel they did an excellent job. In short, I wont be anxious to return to this location should the need arise! Win Win!

These people are not prejudice. For you people who thinks so, why don't you reevaluate your actions…read moreduring your visit and see if you were in their shoes how would have treated you. I was a customer of theirs for 10 years. And they were always kind and helpful. And access to my mail was so convenient. I totally miss my mailbox. And as for shipping. They are not FedEx, ups or uses. They provide shipping for these people and box service for a fee. They are in the business to make money in return for their services and convenience of not standing in long post office lines. Now that is the place with the rude a** government workers.

This is a conveniently located "UPS drop off store" in Highland Village so you avoid the traffic of…read morethe Galleria proper and only need to deal with the Westheimer traffic on this side of the railroad tracks. The item I was returning via UPS pre printed label had explicit instructions not to drop off at a "box" and instead to use a drop off store as if that was some kind of substantive difference that anyone would know about, like the difference between a Nicaraguan and a Dominican origin cigar (one had airtime in a Seinfeld episode, the other did not.) The UPS locator URL schwiftposted this address conveniently just down the block from the Central Market one way and the Whataburger the other way down Westheimer. So I was slightly expecting an immersive package sending experience and not just sliding something into a box, also known as a glory hole for box sized packages in certain parts of town that "a friend" frequents. Instead I parked in the tiny parking lot, most spots blocked off for the gittin your nails did studio next door in the strip mall, and walked into a space devoid of customer experience. I approached the one woman working the entire store by herself and asked if this is where UPS packages go because this was either that, or the jerk store. She just points at the back to a box, which is what UPS told this beautiful bitch NOT to do in written instructions. I ask if I get a receipt or anything as proof I put this package where I was supposed to according to her instructions in this "authorized" store based on UPS website, in case some kind of scofflaw or other criminal were to stuff the package down their underoos and abscond with it into the night. She just shook her head no. Not excellent customer service. But the package eventually got to where it needed to go so I guess this thing works alright. Location conveniently located near the Whataburger on the right side of the street (Lamar side) for your post-package drop off victory celebration that you are full scale adulting and doing things on your own without the aid of an executive assistant or personal secretary that used to do everything for you.

Just needed copies, as they pulled up as a copy store. I had to sign in to their computer and do…read moreit myself---don't list yourself as a copy store.

Always good service and professional support. Many things to choose from if you want to purchase…read morethings.

Great place for all shipping needs. Everyone is so friendly every time I go. This is def my go to…read moreplace in the Katy area, in-and-out

Great customer service and quick responses as well! Anytime I need help, they're quick to meet all…read moreneeds. Value well worth it!