Went to return a package I had canceled but was shipped anyway. I normally print and add my own…read morereturn labels but this company sent a QR code I hate using/never use. Female employee complained I had labels still on. I explained I was returning an unwanted package that should never have been delivered and they gave nothing but a QR code with no instructions. As mentioned I don't use QR codes so I have no idea what is required. Employee cut me off answering her questions. Very rude. Then oddly wished me happy holidays either because she didn't understand her rudeness, or maybe because she did. I don't need stress and attitude from random people throwing their personal misery at me throughout my day. Grow up and act like a dignified human being! Interesting that Amber T had a similar bad experience with a female employee.

8/1/25: I dropped off a big box and a small bag to ship. I already had the labels. I asked the…read moreemployee if she could please secure the large box further with tape as I noticed my tape loosened along the edge. She stated she could. She assisted me to the kiosk and showed me how to use. She also explained how to track (I didn't know how/never did before) so that was helpful. I left and was sitting in my car for a few minutes and noticed a fed ex truck pull up. The man had my package from inside and was about to put it on the truck. I noticed quickly that it was my box and that the whole side was never taped as the employee ensured would happen. I stepped out of the car and asked the gentleman if we could seal it and he said yes. I said do we need to bring it in and he said no I have tape and began to place some on the edge. I was very appreciative. On the contrary I was extremely disappointed in the employee who went against her word. I would have gladly bought some tape and sealed it better myself if they were unable to do so, but she stated she would, so I figured "okay great!". I don't understand why a person would tell a customer they will do something and then not do it. What's the point? Either say yes or no. The package is large and heavy and needed to be secure. It is expensive and if it doesn't get there safely, I suffer. I ask that employee: if you were in my shoes and this happened to you, how would you feel?

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

The print job that was priceless!…read more I've frequented this store a few times over the past five years. Every time they have been a life saver. Today was no different. I was sitting in LabCorp and when I was called to show my paperwork they wouldn't look at it because it was on my phone. She promptly suggested I go here (2 store fronts down) because copies would be 10 cents. I did and this has made all the difference. Need to mail ANYTHING out? Need copies or something printed out quickly? I highly recommend going here!

Nice guys came for a free install of LG washer and dryer. Poor rating because they could not…read moreattached the vent while another contractor fixed it without additional parts. Worst part though is that they failed to install the connector on the dryer wire creating at best just a failure of the cable in some period of time by being worn on the sharp edges of the dryer or worst, a fire or electrocution hazard in my house. Thanks a lot!

Delivery guys were fast and super accommodating. As good as you could hope for furniture delivery.read more

It's fast and easy and never crowded. They work efficiently and you're in an out in no time.read more

This business includes a U s Postal service substation for Lionville PA. Don't waste your time and…read morerisk your packages using it. I mailed a package there and the tracking show it still being there. when I inquired about it 6 days later, I just got a lot of attitude from the owner about how the USPS is a civil service so you shouldn't expect them to actually deliver it and a directive to go to a real Post Office to file a lost package claim. the owner here is very vocal with anti government views, all the while collecting money from it for shoddy service. I won't make the mistake of ever going there again.

I wish to commend Ashley who helped me when I needed send my item by priority mail. She was…read morewonderful and did not appear stressed over my requests. She really was quite pleasant and very knowledgeable about her job and her smile was great.

One of the guys there is rude and 100% incompetent…read more On Friday he complained I gave him too many envelopes 38 to be exact which I nicely said I could take elsewhere if it's too much of a problem. I certainly get when something is not doable and I never expect immediate turn around and can come back later or the next day which I normally do. Immediately he tells me they are more expensive then the price I've paid. I've been shipping the same thing for a month. We finally straighten that out. I'm not even arguing with him. His response, "Do you live around here? Can you come back tomorrow and I'll have it figured out and you can pay." Me: "Do you want my contact so you can call when it's done." His response: "No." I come back the next day and he says, "If these weren't so time consuming I'd have it done." I could have gone somewhere else, he could have called me or have told me it would take until Monday. To top it off, I was not mean, I was not pushy but the guy was rude and I could see the way he spoke to other costumers that he's losing the post office money.

I have shipped everything with these folks for 20 years. Friendly, courteous, reliable people…read more Soup to nuts service! Need I say more.

Super friendly and informative staff. Great selection of packing and mailing supplies. Plus…read moreadditional things like notepads, pens, and cards. Decent prices on supplies. Easy parking in a small strip mall lot. Great experience overall.

Been going for ten years. Typical service from the older ladies there is NOT good. Again, this…read moreisn't , "hey, maybe I caught them on a bad day". This is a decades worth of service opportunities that were below average. By contrast, I have indeed seen them treat other people very nice and go above and beyond...the last time I was there I witnessed that, and I just laughed to myself, because I'm ten years in on this business and have NEVER been treated so nicely and friendly. I'll rate my experience(s) one star but if it was a way to rate lower I surely would. Nothing I've experienced there over the years would make me recommend them to anyone. The win on location/convenience - not service.

I always have a positive experience at Kennett Copies and More…read more All the people who work they are fantastic - knowledgeable and personable. Easy parking. Good location for the Kennett area. No congestion like you'd fine in a town center. I usually go in for copies, ink, paper, tape - normal stationary. They do an excellent job of laminating. The gift card selection is very appealing. I always find something extra I didn't know they had. Wonderful local store.

Usually time stands still at a post office. Especially THIS post office. I must admit, I was…read moreshocked this time around. I got quick and friendly service. I didn't have to wait for 30 minutes while one person walked around and one person waited on a line of two people that seemed to take an hour lunch break every time. The female employee answered my questions, helped me make my final decision, sold me some stamps to boot and got me on my way...quickly! It was such a relief! Previous visits have taken me my entire lunch break when I had a job that took even less time. I must also give props for how quickly their mail goes out. When I mailed out our save the dates. People literally had them the next day or two days later. People that didn't even love super close, either. A 45 minute drive away from us and they received their save the date the day after I mailed it in the blue mailbox just out front of this post office. It really impressed me. I've been doing that ever since rather than using the mailbox in my development. Well done, USPS...keep it up!

I print my own package labels at home, complete with the barcode, and pay for them before I print…read more There are no drop boxes at this location for packages, only letter sized mail. I have brought in my stamped packages and have waited in line just to hand them to someone. A nice younger lady who works there advised I don't have to wait in line next time, just leave them on the counter. That would be great except the older lady who works there gets a huge attitude with me EVERY time I go in there and tells me to wait in line. Look, I get that people are waiting for service, but I don't need any services. If they had a package drop box I wouldn't even come inside at all. These two ladies need to talk about what their policy is for PRE PURCHASED POSTAGE packages and get on the same page because they are telling me two different things and that older lady always gives me a huge attitude when I try to leave my box on the counter as instructed by the younger one.