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    The UPS Store

    4.6 (9 reviews)
    Open 8:30 am - 6:30 pm
    Updated 2 weeks ago

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    3 months ago

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    Ask the Community - The UPS Store

    Shipito

    Shipito

    1.6
    (38 reviews)

    I cannot overstate how happy I am with the service rendered by Shipito. I sent a bunch a expensive…read morephoto gear from different vendors, consolidated in one package and succesfully shipped it via FedEx to Cancun, Mexico. When I purchased gear online from Amazon, I foolishly did not add my Shipito box number on the address. The product was shipped to their Meridian address, and the Shipito team was able to help me retrieve and resolve. Highly recommend for those like me, living abroad.

    (1/5) I rarely leave…read morenegative reviews, but my experience with Shipito has been extremely disappointing. I purchased a pair of heated socks and heated pants and was never clearly warned that shipping could cost hundreds of dollars. After my package arrived, I was shocked to see shipping quotes ranging from over $200 to nearly $500. To make matters worse, I spent more than two hours with customer support, following instructions and paying the requested fees, only to be told afterward that my shipment could not proceed. Information was provided little by little, often only after I had already completed the previous step. The customer service was equally frustrating. Responses were short, cold, and lacked any real effort to help. Instead of feeling supported, I felt like I was constantly chasing answers. I understand that international shipping can be complicated, but transparency, communication, and customer care should not be. Unfortunately, my experience with Shipito was the opposite. I hope the company improves its communication and customer service because no customer should have to go through this level of frustration to ship a simple package.

    The UPS Store - shipping_centers - Updated July 2026

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