Very disappointed in the lack of integrity from the sales force at this company. They came in to…read morequote copiers for our business. After reviewing their offer I decided to go ahead, but then wanted to wait. I asked if they could hold off on running a credit check. They lied and said it had been done. Hours later I got an instant notification from my Experian account that my credit had been accessed. Not only that but our business does over $500K per year in sales and we were not approved for a lease??? Edited 7/15/20: I have to say I am very impressed by the upper management of this company. They have reached out to explain where the ball was dropped, how they have handled it, and what they were willing to offer me. I am hoping this episode has helped them improve weaknesses in the sales process and it will be helpful to future customers.

Big mistake on my decision to go with Les Olsen for my printing needs. I have a small business and…read morewe print out a fair number of pages each day. When I talked with the sales person we figured out an appropriate amount of printing for our allotment to be covered. However, we weren't accurate and we end up paying $140-$220 extra every quarter for overages. I've tried contacting them to talk about it, but they wouldn't return my call. And I'm locked into a 5 year contract- ugh!

UPDATE: Hayden called and emailed me to see what they could…read moredo to make things right. He was more than fair with me and refunded my money and put a screen protector on my phone. I feel like he went the extra mile to make things right. He has convinced me that they really do care about their customers and the experience that each one has. I can whole heartedly recommend PC Laptops and Hayden. Thanks and great Job! -- original I took my iPhone 7 into have the screen fixed. They installed a new screen. I took it home and found that half of the screen did not respond to any touch, and the color was so far off that it was almost gray scale. I took it back and they did not have another screen in their shop, but called the Orem store and they had one available. I got to the Orem store and they had a screen but the person that fixed them did not come in until 12:30 the NEXT day. I returned at 12:45 the next day and I was told the person was not yet in, but would be in any minute. They told me to leave my phone and come back in an hour and it would be fixed. I returned in 1 and 1/2 hours and they had not even started on it. They hurried to get it done, but it still took about 20 minutes. The phone works, but the color is still off. I only wish I had spent a few dollars more and had taken it to the Apple store. Buyers remorse.

PC Laptops is the BEST and if you want to experience the BEST OF THE BEST, then I highly recommend…read moreyou go to the American Fork PC Laptops! The guys over there are all ROCKSTARS who will go and extra two miles to make sure they take the very best care of you and your computer! I can tell they really do LOVE YOU!

Their quality puts mail order stuff to shame. Seriously! I come here for crafts, photos, wall…read moreart...one of my favorite small businesses

I regularly have things printed here. From posters to invitations, they do a wonderful job at a…read moregreat price. Placing an order online is the quickest way to get things done because their lines are often very long. I will keep coming here again and again!

I called their number and asked about printing prices. They said they didn't give them over the…read morephone but would email me a quote in 10 minutes. 70 minutes later I called and said I didn't get the quote. They said someone just sent it a few minutes prior to my 2nd call and I should receive it within the next 10 minutes. It has now been an hour and a half since my first call and still no email with a quote. If they can't even get back to someone with a quote then I would assume their printing services would not be on time either.

Today I visited the Lehi Alphagraphics location. The gentleman at the front desk was extremely…read morerude. He seemed frustrated that he couldn't understand me because of my mask, but seeing as my father-in-law is currently battling covid in the ICU I felt it was appropriate to wear. Each time I've had an interaction with this man he seems put out and annoyed. I will not be returning to this location.

I highly recommend this place for your computer needs! They were friendly, honest, quick, and I…read morewould absolutely return in the future. I'm so glad I found them!!

From the owner: We are a computer sales, repair shop, support, information center, and managed services provider –…read moreall under one roof!

Woah what a relief! After going to two other T-Mobile locations today, we are so happy we found…read morethis one. We had a bit of a wait but we're kindly put on a list. When it was our turn, Charles was very helpful and friendly. The other two locations, weren't friendly or welcoming whatsoever. We actually walked out of the Saratoga Springs because of how unfriendly they were. Charles was able to help us in the way we needed and was very knowledgeable.

More employees. Or quicker employees. This location is a busy location. Employees need to greet…read morecustomers as they come in. Multi-tasking is not a strong talent here. Orem or another area would be best to go to if you're in a hurry to get things done and handled quickly. When you finally get to an employee, it takes awhile to get things handled.

As soon as you walk through these doors, you're jettisoned back to an earlier, simpler time. It…read morereminds me of stores from my childhood-and some of the inventory might very well be that old. Just kidding, probably not, but it's certainly a nod to the good ole days. You can get your helium balloons filled up, copies made for your Sunday School lessons or cutesy teacher gifts.

Cutest store ever!! I really wish I could open up a store like this or that they could expand their…read moreservices to other places! I look forward to visiting this store whenever I get a chance when I'm in the area and there are special occasions happening. I LOVE supporting people and companies with such talent and I just love the service and talent they provide. My favorite thing to purchase here are the various balloon bouquets they have! I am always amazed by how gorgeous each set turns out with all the colors and designs they have! The receiver of a balloon gift is always so happy and they feel so celebrated! Tips when buying balloon bouquets: * Make sure you have enough room in your car. I put down the seats in my car to have enough room. * Make sure your car isn't hot inside and that the balloons don't touch the outside of your car trunk when putting them inside your vehicle. They can pop from the heat. * Best part is you can choose from a wide variety of color combinations! I would be prepared with a color scheme in mind.

I visit this store weekly (sometimes multiple times a week) and always receive outstanding service…read more All of the employees are helpful, knowledgeable, and pleasant! There is literally never a wait (I'm usually running in to hit the 5:00 pickup). I know they work to keep wait time to a minimum and it shows!!

If you use Apple Maps this is an office max store. If you keep going past the store to the right…read morethere's an actual FedEx location that I prefer. Whatever I type into Apple Maps to get to the other store doesn't work. It's annoying!! The FedEx store has more services that this location can't offer

The wait time takes forever, even after pressing 0, I had to listen to the recording talk for 30…read moreseconds, then it's elevator music. After 2 Minutes at 40 seconds, the recording says that I have an estimated wait time of 13 minutes. Then it goes back to the elevator music. After 5 minutes and 10 seconds, they advertise their web merchant interface, FAQ Help, other buttons and then goes back to elevator music at 6 minutes and 30 seconds. After 9 Minutes and 40 seconds, they advertise how to reset your forgotten passwords. After 13 minutes, they explain that merchant service provider is separate from authorize.net, then back to elevator music at 14 minutes and 20 seconds. 17 Minutes and 25 seconds and yet another advertisement about making payments and back to elevator music at 18 minutes and 40 seconds. I have now waited several minutes over the 13 minutes and the initial 2 minutes and 40 seconds. 21 minutes and 40 seconds, I get a live person. CUSTOMER SERVICE IS HORRIBLE, expect to wait for a longggggg time. I'd much rather use PayPal's merchant services if possible. Because of their horrible service, and getting the run-a-round several times to cancel the service (submitting the cancellation form via email 3 times, faxing it, calling in to cancel). I've had no luck with any of this. Then, after closing my bank accounts, I get a letter in the mail saying that I have a $10.00 late charge (after a few months) and a total balance due for $65. Good news is that: "Delinquent accounts are disabled on the last business day of the month, and a $25.00 fee is required to reactivate the account. Additionally accounts that continue to be unpaid are transferred to a collection agency," as printed in the letter I received. I guess this happens to a lot of people, your your merchant service provider and gateway(authorize.net) are 2 different companies. And in many cases, your merchant service provider doesn't contact the gateway to cancel your account and you end up with delinquent payments. I went ahead and just paid the $65 that I owe and now have to call QuickCommerce (eCommerce Exchange) to cancel my merchant service provider account. What a *itch! This call just took me 31 minutes, I'm out $65 dollars and still need to make another phone call and possibly waste another half hour. On the lighter note, the guy on the other side was extremely helpful and to my surprise, extremely nice. He sent over a confirmation email stating that I can get a full refund if I am able to provide the documentation that the account should have been closed out as of March 1st. He gave me the Reference # so that I could call back and they'd know exactly what happened. Moreover, they had the number for QuickCommerce and the agent who I needed to get in contact with in order to close out my account with QuickCommerce. I hope this helps! I'd probably give 1 star, but the guy on the other side was friendly and helpful, so there you go, an extra star.

Do yourself a favor and find another company to do business with. This company has had so many…read moreproblems with errors for weeks now and you call customer service they blame everything else vs their plug ins or broken links. When you call customer service, its another nightmare to actually get a live person and the wait is super long. I have had to call customers to get their payment, who thought the card went thru and then it would cancel transaction. Authorize.net is full of excuses and over charges. Don't waste your time here.