Brandon was super friendly and helpful. He made a stressful situation easy and smooth. 10/10read more

I'm Retired Sergeant Major Tyrone Lockhart, since my retirement from the Army I've experience poor…read morecustomer service with in the United States. The FedEx Office Print & Ship Center Brandon, FL inside Walmart, is the exception for outstanding customer service. Mr. Brian Brandon Store Manager conducts himself as true professional and goes above and beyond to ensure customer satisfaction. All Soldiers, Airmen, Seamen and Marines should know that this individual is a contribution to his Duty and service as a Leader. Retired Sergeant Major Lockhart

First time at this location. I walked in and there was no line, yay! Only waited a few moments for…read moreit to be my turn and Debi called me up. She was very kind and fun to talk to. She was very knowledgeable about what exactly I needed since I had a very important items to send. We got it all sorted quickly and correctly and with a AAA discount to boot! Debi helped make a very stressful task accomplished with ease. Thank you!!!!! I will def be using this locale again in the future. And using UPS was way more economical than Fedex and less stressful that usps.

There were quite a few customers who were being attended to and I also did not have to wait as one…read moreof the staff offered to help me right away. He was very cooperative and helped me with a printing and copy request. I got the notary work done right away by another lady. The staff were very professional and courteous. It was such a joy to see the quality of service here. Though there are other UPS stores much closer to my home, I would always come here to this particular store. Thanks to all of the staff and congratulations to the owner for running such an efficient store.

Don't use the UPS store with the blue logo; I only give them a star to…read more get this review posted. In August 2023, I had the absolute WORST experience with the UPS store on Brandon/60! My son had passed a month earlier, and I attempted to mail some sentimental objects to a Colorado friend, who never received them. I WAS NOT told I could get any free insurance on the package, which apparently is common to be given a minimal amount. I DO note the lady who accepted my small box was completely uninterested. Of course I kept the receipt for a long time. Probably still have it on my phone. After a time I was told it hadn't reached its destination. I called the store several times, was given a number to look my package up, not told such number would expire, and they would refuse me another!! I repeatedly tried, at one point being told the package would be returned to ME! It was NOT. I was given several phone numbers to call, none of which were answered, nor returned my messages, to the point when the message mentioned "take our survey" the phone hung up on me!! I even called UPS headquarters, they were so sorry! Somewhere there is a box with a white small Lego Plane, scowling Lego woman on the wing, with "coins" from CAP and a seaplane logo mug. When it's opened on a YT video, which should be illegal!, I alone know the backstory and puns that go with the items! The bitch of it is, I wouldn't have let these things go to anyone else, literally! Thank God I got my payment refund from the credit card!! Trying to repeatedly track a package with such a long list of small numbers was disheartening after my son's death. This place sucks. I never got any recompense at all.

The parking lot is a little rough to get in and out of they are right next to the auto parts store…read moreso most the spots are filled with cars being fixed or worked on but the store itself is easy once you get in. The customer service is fast and easy especially when you have an amazing return they down your box, print your receipt and your on your way.

I bought books of stamps not realizing this store upcharges a $1 per stamp. Within minutes of the…read morepurchase I realize the math was way off and asked to return them. They refused and said they can't return stamps even though the purchase literally just happened and I was still in the store. Absolutely ridiculous!

Thank you for the response. Unfortunately, since that…read moremessage was posted, no follow-up, investigation, or resolution has taken place. It has now been over a month, and despite providing proof of drop-off and written confirmation that the device was accepted by this UPS Store, we have received no update. In the meantime, the carrier has charged us for the missing device. I am adding this update for transparency, so future customers can make informed decisions when handling high-value items at this location.

MaryAnn Skals, Store Manager - extremely courteous, professional and patient…read more Brenda, Customer Service - helpful, knowledgeable and friendly. Provided options and associated costs. Overall, the service provided and interactions with Brenda and MaryAnn were professional, friendly and courteous. Very much appreciated!

Extremely rude employee working on the evening of 7/30. Not even to me, I was just watching the way…read moreshe was talking to other people in front of me in line, talking down to them when they had simple questions. I remember her saying this wasn't her usual store and she couldn't help them with any questions, but it's just the way she was talking to them like they are dumb. Horrible representation of the business. I know each store is independently operated. If I was the owner or manager here I would not tolerate the way she was treating people. Sorry you hate your job, that is not our problem. I genuinely felt bad for the lady in front of me.

At some point you will have to take in account what your customers are saying. The service was so…read morebad it made me look up the reviews while standing there at the counter. I even asked who owns this store. This lady at the front is rude! Not friendly at all. No one is in the store when I arrive. She takes her time coming from the back. I am asking questions, she is abrupt, frowning and unhappy. The more questions I asked the worse she gets. Never again will I come here! RUDE! You are better off taking a drive to a real shipping store. You will always get a how may I help you. As I decided to no longer ship with them, she proceeded to want to argue as I left the store. I am good. No Thanks. I will continue on to my nice Monday morning. Taking my money elsewhere. BEWARE! Then you send me a private message and your behavior is worse than your, "Manager." I guess now I see why she was so comfortable acting the way she did. Or maybe you are both the same person. I do not know. Nor do I care. On with my day. My choice to not patronize your business. Was going to be charged $60. Went to Fedex and paid $16, for next day and signature. Smh! Highway robbery!

Service was efficient. Oh and friendly, but they kept in mind the people waiting in line so no…read moreunnecessary chit-chat. I appreciate common courtesy 100%!

Terrible! Girl working the counter with double nose piercings Dec. 17th 2:30PM) refused my Amazon…read morereturn due to not having a box. Terrible personality and demeanor. Took the same exact item to UPS store on Lithia and Bloomingdale.....no problem at all. They put the box into a plastic bag and used the return label to seal it....EASY! I'll never use this UPS store again.

Convenient, easy to find, not busy but more expensive than usps. But... the package did get there…read more Cheaper if you use your own envelope package. That was an added cost.

I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for…read morenext-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience.

If I have any postal needs I go here! Great service!! I…read morehave never been a fan of post office but love Goin' Postal

I was shopping for a very specific banner sign, I wanted it large (30" x 80") and 100% full color…read moreand customized. That is a lot to want when you have practically no budget (under $50). Tampa Printing came out the most cost efficient option by far; I was concerned about quality and longevity however those fears were very unwarranted. Tampa Printing took my conception and transformed what I thought I wanted into a visual that I did not think possible! Beautiful deep, crisp, sharp colors with life-like photo print that literally "jumps out at you!". I only received it today (by Priority Mail at no cost to me) and the material is MUCH thicker than what the competitors were proposing for more money, even details I did not think about Tampa Printing went that extra mile for me. Examples are the super reinforced seams, they installed brass grommets for me (never even occurred to me I needed them). This is truly a beautiful top notch, quality first business. If you look at my many, many reviews you will see that they are very truthful and "businesses earned" anywhere's from 1-Star to 5-Star (exceptional) service. I tell it like it is. Please - give this company a look. The quality was not only on-par with National Chains, the quality I received FAR EXCEEDED any other.

From the owner: Tampa Printing is your source for professional design, printing, and installation of vehicle,…read morewraps, storefront graphics, floor graphics, T-shirts, banners, yard signs and much more.