This is the only place I go to ship and mail all my packages. It's a one stop shop. Amie and Katie…read moreare fabulous!! They always have the customer's interest at heart. They'll look for the most economical and safest way to ship. They'll pack up your merchandise no matter how big or small. Thank you for your honest hard work, and friendly attitudes. You both are amazing!!

Thank you for your excellent FIVE STAR service! You are my "go to" place for shipping.read more

Love this little place, employees always kind and willing to help, never to busy. Just a great…read morelittle place to drop in for stationery, stamps, supplies or to mail/ship something. They offer USPS, FedEx, UPS basically all your major services.

Truly a hometown business feel to these helpful folks. I can have anything shipped there if I can't…read morebe available at a particular shipping time. This business is warm and personable and I feel it truly a safe place to hold or ship my treasures.

I went to this UPS store to send a package to a family member to be picked up at another UPS store…read morein PA. What I sent weighed at 6lbs, however, per "dimensional weight" I was charged at 24lbs, which is 4x the weight. Per the store owner, the dimensions of the box also goes into account of what is being sent, which doesn't make any sense because my partner sent something with larger dimensions on his box and the item weigh more than what I've sent, and he was not charged nearly as much as I was. Either way, her response was "nice nasty". I asked would it have been cheaper to have the store package it rather than us package it, in which she responded that it would have been. I said well I wish I knew that rather than being charged four times per dimensional weight. She responds "well we couldn't help with that because it's not like we know what's in the box," but you would know what was in the box if you asked me specifically what was in there in order to inform me that there's an extra charge to insurance the item that has a value past $100 should be lost or stolen, and that I was asked by the store rep what was in the box specifically as it is on my receipt. I just believe that if something was weighed at 6 pounds and the computer is giving a dimensional weight four times the weight of what's in the package that that would have been something that would've been brought up. So now, before insurance, I'm being charged $63 to ship a 6lb item. I advise if you are going to get an item shipped from this store: That you may look into them actually packaging it so you're not charged four times more than the actual weight due to "dimensional weight" That you look into pricing when it comes to sending something store to store because apparently you're supposed to know that "each store is different and you should not randomly send things without looking into it" per the store owner(as I said "nice nasty").

I went to the UPS store to return my AT&T router and the line was nearly out the door, but was…read morestill able to get in and out in about 5 minutes!! The people working at this store were so polite & quick!! They're doing a great job!

Excellent customer service with a wide variety of tasks, including shipping, packing copies,…read morebinding, laminating all done with a smile. No job is too small! I couldn't live without them.

i do not recommend shipping from here i sent 2 packages on Thursday and it is now Wednesday of next…read moreweek and my tracking says the post office is still waiting to receive my packages so i try calling to find out whe my packages are and noone answers the phone! i guess im out of my money and belongings i had shipped! i knew i should have just went to the post office but this place was by my kids school lesson learned!!

This business is a lifesaver!!! Michelle has come through for our family so many times!…read more For instance, she has helped me send two care packages to family members who are deployed overseas. She even provided me with the boxes and found me the best price possible! One package made it all the way to Qatar in less than a week! This is the most convenient way to ship packages via UPS and FedEx. There's ample parking so it's easy to run in and let Michelle take care of all of your shipping needs. Michelle is so friendly and you can tell she really cares about her customers. She also offers notary services and more! We are so happy to have her nearby!!

Very friendly and helpful, was able to return an Amazon order free of charge, and fast.read more

What can brown do for you? I'll tell you what my UPS guy does for me…read more 1. Shows up promptly every morning and every evening at my office. 2. Balances four to six packages coming or going AND manages to hold the door open for my coworkers who happen upon him at the time. 3. Always smiles and says good morning or good afternoon. 4. If we need a package sent, he's there quicker than you can bat an eye with all the supplies needed for shipping (just in case you forgot something). For all the ladies that wonder whatever happened to chivalry...check your UPS store. Oh and if you need a package sent or delivered they're great at that too. :)

I dropped off two packages at UPS at the same time, but only one was delivered. The second package…read morehas had no movement for over a week. I called multiple times over several days for follow-up and eventually spoke with a manager. I was told that someone at the Covington hub said part of the label had come off. I offered to email a copy of the label, which I did, and the manager assured me she would forward it to Covington. It has now been over a week, and there is still no update or movement on my package. I even shipped packages through the United States Postal Service after this UPS issue started, and those packages have already been delivered. I also called the UPS customer service line, but there has still been no resolution. This has been a very frustrating experience with poor communication, unprofessional service, and no real help.

The store opened 8 minutes late. When the late employee…read moreshowed up, There were three of us waiting outside the door. He told us we needed to wait 10 minutes. No apologies. It was a 180 from a warm welcome.

Zero Star. Just left The UPS Store on Manhattan Blvd #4974. I purchased a roll of tape to tape my…read morebox, could not separate the and ask the guy(clerk 16721) for help and the guy(clerk 16721) at the register used the tape he had to tape my box. Really! I told why you not using my tape I just purchased. His replied "used it next time, have a nice day".

Super quick, friendly service. Was in and out of there in probably 1-2 mins. Definitely coming here…read moreagain.

The service at this store is amazing. I always get all my shipping done here. Service is very good…read moreand they are very helpful.