Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

Great customer service and one stop for all your mailing and shipping needs. Plus great gifts made…read moreby local artists 10 !!!!!

Excellent service, very efficient. And the store dog made our day! We drove out of our way to this…read moreshipping location to see her based on Yelp reviews.

One of the nicest, most thorough mailing places I've gone to. Been going for years, and we love…read morethe people there too! HIGHLY recommend!

Graphic Mailbox is an absolutely wonderful place to get all of your projects done! From shipping to…read moregraphics on the side of your vehicles, the staff here do an outstanding job! Visit with a problem that you need solved, and you are quickly presented with several alternatives. Their problems solving skills are so awesome! I have had several vehicles, as well as my office signage done to perfection by Graphic Mailbox, and have been very pleased with both the design process and the results. They do a great job, and are a wonderful part of the community! Thank you Graphic Mailbox!

My experience at Graphic Mailbox was just what I would expect from a mom and pop copy store…read more The prices were fair and the service was great. If I am in the area again and need printing/shipping services, I will be back.

I was helped by CR--employee 323378. He did a great job of helping me ship a framed art print. And…read morethe price to pack it and do it the right way was much more reasonable than I thought it would be. I would highly recommend this UPS store for the fantastic service! Thanks!

Got Amazon returns? Easy peasy at the UPS Lexington Store…read more I have yet to get with the times and understand how the returns work without asking staff every single time. They are always friendly and patient. As nice as everyone is, it appears to have a lot of staff turn over since I'm always seeing new faces I haven't used them for shipping or printing needs so I can't speak on value or expectations of services other than Amazon returns.

I was just treated so shockingly rudely by a staff member at this store that I am still shaking. A…read morefew days ago, I ordered 10 4x6 cards to be printed. I sent two images- one that was labeled "inside". I thought it was pretty clear I wanted "cards". They even asked if I wanted envelopes. When I got to the store I saw that they had printed they them as flat cards not folded cards with the image inside. I said I asked for cards. These were for a group gift where I wanted each person to be able to write another message in the cards. The cashier asked for the person who made the cards to come out to speak to me. He was immediately rude and combative and said those are cards. I said I can show you the email where I asked for cards with two images- not a postcard. He then said "don't call me a liar". I was completely shocked and said I never called you a liar and I don't think that's a very appropriate response. He said "well don't put words in my mouth". I said I never put words in your mouth I just said I ordered a card with an image on the front and one inside. Shockingly he said you know what- just take them and go elsewhere and waved his hand at me. He completely escalated and was combative in a situation where I was in no way being rude or aggressive. He could have easily said if you want "folded cards" we will have to charge you more and I would have happily paid for them. I've lived in Woodbury for over 25 years. I've never in my life been treated by or talked to like that by someone at any store anywhere. I was so shocked I was literally shaking when I left. I turned at one point to a clerk working at another register with bug eyes like "what is happening here" and he shrugged his shoulders at me! Like this is how they talk to their customers. I went online afterwards to their website to see if they have had other issues with rudeness to customers (they have). I was in disbelief to see that the person I looked at appears to be the same person shown online as the franchise owner. Before I walked out I think he started to realize how out of line he was and he said well I can reprint them for you but at that point I was so in shock and couldn't believe what had happened I said no and left very shaken. Unbelievable.

DO NOT USE THIS LOCATION!!!! Very rude staff!!!…read more The staff and management is extremely rude. I sent an urgent package with medicine that was needed for family over night guaranteed delivery and spent over $160. The store refused the package twice even though their website doesn't say anything about about not receiving packages without having a mailbox. They were only concerned about selling me a mailbox for the one week my family is in the area every year. No one attempted to call me to let me know there was an issue so that I could rectify the situation so that the urgent medical supplies could be received by my family. The last individual I spoke with who did not give his name used passive aggressive terms like " brass tacks" and just told me if I didn't like it to call the UPS 800 number then proceeded to hang up on me. When I called back to ask the name of the individual somehow everyone had memory loss.

Fast, been done on time.read more

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

Was in and out needed some information printed from my email. The clerk was friendly. And I also…read morefound some Star wars decor and scooped them up also. Thank you ill be back again when I need that type of service.

I needed to do some printing and don't have a printer at home. I was happy to find there's a FedEx…read moreOffice (does anyone else still call them Kinko's?) relatively close to my home and gym. I called before I headed in yesterday because it was snowing and I lived in Seattle for the past nine years, where everything shuts down at the mere threat of snow. But this is Minnesota and they were indeed open. I used the self service copier for my print jobs and a PC station to edit a Word doc. The PC station usage is charged by the minute, so I would not recommend heading to FedEx just to browse the internet, compose a long document, or do research (you can do that at most libraries for free, BTW). Both the copier and computer were user friendly and take credit cards for payment. While I was there I was asked by several employees if I needed any help. I was a little surprised to see a plotter in the copier area. So you can do large format printing here if you need to! My only quibble would be that I had to go to the front desk to get a scan . A minor gripe, but could be troublesome if you were in a hurry and there was a line at the front. Also, why do they trust you to print and copy but not scan? This store is large and clean and seems kind of new. There are FexEx shipping services and supplies, of course. I perused the store on my way out and noticed you can also purchase (random) things like candy, books, calendars, office supplies, and greeting cards. This FedEx is in the same small strip mall with Chipotle, Firehouse Subs, Tokyo Grill, and Sprint. On the 80 bus route (which hardly ever runs, so good luck). Quite convenient to have this in my hood.