Service was very rushed and rude. I arrived at 8:59AM for my notary appointment at 9:00AM. The guy…read moreworking at the counter appeared frustrated with me for simply showing up to my appointment and said I would have to wait because he can only do so much when he's the only person scheduled and his colleague didn't show up until later in the morning (that's a management problem, not a customer problem). There was only one person who had entered after me with a package. I agreed to wait until he helped the person who came in after me since he seemed so frazzled. I ended up waiting for him to help three people who came in after me to send a package, print, and some other random task. The guy who came in with the random task was a man with a thick Spanish accent--and the UPS worker was so rude to him. Again, with apparently no customer service skills yelled at the guy that he was wasting his time, which he doesn't have time to waste, and that he wished the guy would have told him what he needed sooner. It honestly made me so uncomfortable and I only stayed because I couldn't make an appointment elsewhere. The notary was $5 but definitely not worth the UPS-created stress. 10/10 would not recommend coming to this location.

Many years ago I got a UPS box for business because I was working out of my home and didn't need…read morecustomers to know where I lived. Since that time, it has become very important for receiving packages because there's too many porch pirates out in the community. So all of my packages go to this UPS store. All the people who have worked here have been very very nice. The last owner and the current owner not only are good business people, but they must be good employers because they keep their employees for quite some time. It's fun to watch the new employees learning all of the wonderful skills that come with working at UPS. I really enjoy talking with the people at this UPS store. They are very helpful. I watch them deal with some pretty difficult orders and people and they have excellent customer service skills. I highly recommend this UPS store.

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

Clarence was prompt and courteous. Superb 3 was able to help us out on a same day delivery! Other…read morecompanies were behind due to weather with their 'contract clients' and couldn't accommodate us, but Superb 3 came through! I definitely recommend them and will use again. I also appreciated the phone call advising us on completion of delivery. Excellent service, fair price, and quick delivery (which was outside immediate metro!)

From the owner: When you run a business, the journey your package takes once it leaves your building or warehouse…read morecan be unnerving. You want your item to arrive in perfect condition, and with Superb 3 Couriers, LLC in Minneapolis, MN, you don't have to worry. This insured delivery service prides themselves on their affordable, prompt, and safe delivery methods. From large companies that need automobile part delivery to elders who require help with their post office pickups, this courier service has dealt with a diverse range of clients and work diligently to meet all requirements. From the moment you order supplies, they provide real-time tracking information that enables you to stay up-to-date with the status of your items. During delivery, all drivers are extremely careful of both the transport and handling of packages. They neatly stack all items in their trucks and are careful to abide by strict handling measures that guarantee all of your materials and supplies arrive at their destination in exc

Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

Great customer service and one stop for all your mailing and shipping needs. Plus great gifts made…read moreby local artists 10 !!!!!

No way to contact them. Mark packages as delivered that never came. Lie and steal goods.read more

OnTrac On our Ring THROWING our packages at our storm front door on Thanksgiving. He stopped 15'…read moreaway and smashed it into our frozen door! Minnesota .... Got his actions his car his ugly face, and he'd damaged our door! As well as blew open the package. Heres what the delivery company replied with when I reported the damage & incident- they haven't assisted in any way nor have they gotten back to us! Time for law suit. Driver had been trespassed from our property.

Got packages and it all went according to plan! I think i got everything I was expectingread more

I have been using Accell courier as a primary resource for my meal kit delivery service, Homegrown…read moreFoods. Working with dispatch is always pleasant and professional, and the drivers deliver all of the perishable food in a timely way that maintains the quality and integrity of our orders. I email them our customer list, and they route the orders and organize the drivers to handle the routes. They are accommodating for addresses both in the metro area, as well as outside city limits. It's great to partner with Accell because they care about our food and service as much as we do!

This is a very easy place to send packages from. It is never busy and very convenient to park. I…read morehighly recommend this place.

I really enjoy coming here and the fact that everyone is so polite, that ensures that I'm a repeat…read morevisitor. I've had nothing but a good experience here and the are very helpful. I ship packages often and I'll come here over other places because they're fast and efficient. Even though the cost of everything is going up nowadays, they still find a way to keep prices fair and reasonable, probably to their own detriment for how nice they are. Whether it's a quick stop for something I'm mailing, or if I need to pick up office supplies, this is where I go over some unhelpful chain store like OfficeMax or Staples. I needed to send a fax one day and wasn't sure where to do it. I gave the shop a call and they were happy to offer help. Prices are great, service is prompt, and most importantly it's run by friendly people. Happy to support local businesses like this one!