We've been very happy with this location, great hours and the staff is friendly and helpful.read more

I've been in the UPS store 3 times and same rude women each time. Not only rude to me, but rude to…read morethe other customers around me. She is short with her attitude and makes you feel uncomfortable. I thought the first time maybe she was having a bad day, but she was exactly the same each other time. Will never step in the location again. I found another location and they could not have been more helpful.

Went in to mail a pair of prescription glasses to my son that he left at my house…read more Asked for a USPS priority box to put them in and said I have packing bubbles that I will put in the box to protect them. The lady took the glasses into the back room, put them in a USPS box, but covered the box up with grey plastic so you couldn't see it was USPS priorioty. I shook the box and the glasses were clearly not protected and rattled back and forth in the box. She proceeded to say that she goes to class to learn how to pack and it was fine. I tried to take them out of the box to put the packing in. She grabbed the box from me and took it back to her back room. I told her please just give me the glasses back. She got defensive and couldn't understand what the problem was. I don't trust this business and will never go back, very weird that you can't just mail USPS priority mail, I suspect they want to charge more than the flat rate shipping. I went to the post office just a few miles up the road, got the USPS box I wanted, packed the glasses the way I wanted and got the flat rate shipping. It was worth the extra few miles and minutes time it took to be sure they were mailed safely and without being over charged.

Wonderful service. Very convenient. Sweet as can be lady. I've been using the service for all…read moremy packages and mailings.

I called in to get help with an Amazon return. I had no way of printing the label. I also had a…read morepickup scheduled but could not wait for it. Kayla answered the phone and immediately offered solutions. She educated me on all the steps to cancel the UPS pickup and reschedule the drop off. She was leaving at 11am so I only had 20 minutes to get there. I kind of got dressed and went in to meet her just to make sure she wasn't AI. THE LINE WAS LONG UPON ENTERING but the service was fast. I get to the counter and out of four employees, I get Kayla (human) and she is just as pleasant as she was on the phone. Although I did not need much today, this is my UPS Store going forward. Thank you Kayla for the great service and I look forward to seeing you again. Jump Entertainment Group

0 I went there to return my nike sneaker he wouldn't help to download the label and than he said we…read morecould shipping for $17 and than from $17 it went up to $33.98 no customer service didn't wanted to help me it wasn't business I guest this kids today are very lazy will not go back over there again and will let people know not to go over there bad customer service and this one is pine island cape coral

This shipping store is one of the best, I've ever been to. I…read morestopped in with a three packages to ship. I explained the man at the store how important these were to me, and that nothing could happen to them. He was a total pro. He reassured me that they would arrive safely. And they did. It was such a relief. I recommend this store for all your shipping needs. Also, they had amazing greeting cards, called Bald Guy Greetings. I think I bought a dozen of them. I'll be back...for sure.

We placed an order for a u-haul to be picked up on a Sunday. We arrived to the store and it was…read moreclosed. No one contacted us a head a time to provide a code or anything. We ended up canceling the reservation and going to an actual u-haul store.

Always had a good experience at this store, but just today one of the workers were super rude. I…read morebrought my kid with me, which of course as any kid would, it look at their beanie baby collection. All she was doing was looking at the bluey ones. & one worker (that's not helping me), as I'm looking back & fourth to the lady that's helping me and watching my child, says "your kid is looking at the beanie babies" & I said "yup" & she proceeds to say "she's taking cards out" & I said "where?" Because my daughter didn't take ONE card out. & she said back, "I need to watch my kid". HOW RUDE. My kid is looking at the beanie babies. I was thinking about buying one since my daughter seemed to like it. But not anymore!

This is a small shipping store somewhat hidden next to Jets pizza in the Del Prado shopping center…read more They were crazy busy with people constantly coming in to ship. There were four employees working the counter and one stacking and sorting. They are a very well oiled machine! No unnecessary running in circles. Direct and to the point but had the time to wish each person a Merry Christmas. The owner is a very lucky employer to have a great team. Great job!!!

Great service. Kati was awesome always happy to help all the clients. I always prefer coming to…read morethis place.

I buy everything online from companies that stopped sending prepaid return labels so I have to…read morecreate them myself, but I don't have a printer. I went into the Pak-n-Ship at Pebblebrook Naples, FL to help me get the labels printed & the packages returned. The staff are the most helpful people I have ever had the pleasure of dealing with. They are so helpful. They even do extra things that need to be printed along with the labels, like reasons I am returning, etc. I don't even get invoices anymore so I have to create everything myself. I used to be able to just hand write everything myself on the invoices they sent and include them with the returns. they always print everything I will need, including a receipt for packages they've mailed. Even if I don't ask for a-receipt, I always get one. The woman who helped me today gave me plastic pouches to put the labels in before attaching them to the packages So nothing would happen to the labels if they got wet. Service is better than five stars. I think they deserve 10 stars for all the extra help they give! If they are eating lunch in the back and people come in for sssistance.they always come out and help them and interrupt their lunch. i've never seen that happen anywhere. I can't tell you how relieved I am that I have professionals that I can rely on to help get everything to wherever it is going. Thank you to the wonderful staff at pak-n-ship!!! Karen Novich Naples,FL

This new location is so convenient for me. I like their drop off mailbox option. I normally go to…read morethe post office prepared, I have everything boxed up and if I'm not dropping off, I'm waiting in line for express delivery. The staff here is nice but I would also say, come with realistic expectations, they are the post office and are super busy, expect to wait a bit, that being said the staff is helpful. This location is clean and organized. I can't ask for anything more out of my local post office.

Brand new post office in SW Cape Coral. It is open but they have not made their opening…read moreannouncements yet. The parking lot is a decent size and there was a good amount of it being utilized this morning. The staff I encountered today were knowledgeable, friendly and efficient. This new location is very convenient to me and I am very happy it is open.