I went to fax and ship a few items. I was in and out super fast. Pricing was great and customer…read moreservice was even better! You'll be happy if you go here for anything shipping.

I left a review on Tuesday, March 24th. It has been removed. I didn't think that would be allowed…read more You can see my name but the review is not available. Hailey was exceedingly rude from the start. I needed to ship a bracelet and asked which service would be the least expensive. Her nasty reply was, "I can't choose the service for you. " I said, "Fine but if you could give me an idea of the rates I could choose. ". Her answer (again nasty) was : "They're all within a few dollars". So I never did get an answer to my question. Then I asked about insuring the package for the value. Again nasty: "Go back where you bought it; they'll probably do it. ". I explained that I work for the company where I bought it. They do not. Then (nasty) she said, "Go to a pawn shop. "To my knowledge they do not do that. So I also question her knowledge. At that point I said I would go elsewhere. Hailey said, "You're really rude. ". Now I'd had enough so I said, "That's the pot calling the kettle black. ". On my way out Hailey said (very sarcastically), "Have a nice day. I love you. " I have used Omni for more years than I can remember and I was always pleased with the service (Erin)...until now. I will not be back, at least as long as Hailey is there. If this review is removed again I'm calling the owner. I'll get his name from a former employee.

I have been coming here for over 20 years. I always prefer to give my business to small business…read morethan the government. I went in there this week to mail a certified letter. The tall guy behind the counter looked miserable- was also rude and condescending had a bad attitude. From other reviews here on yelp apparently this is the way the guy is. I asked him for a small 5 inch piece of tape to put on the back of my envelope because I forgot to do it at home. He informed me it was going to be a dollar. A dollar for a piece of tape? I told him I've been coming there for over 20 years and his snarky comment was "we'll go talk to the owner She's outside". I told him I choose to bring my business there for 20 years because it's a small business and nobody else charges for a piece of tape. He threw my envelope down on the counter and said "then go somewhere else- here is your FREE piece of tape". I ended up just paying for the certified letter because I was in a rush, but the owner was walking in as I went out, and I stopped her and said the same things to her. I tried to School her on good customer service. She argued with me about how people come in and they lose a lot of money because of tape. I explained to her sometimes you got to just eat it as a business owner and if it cost you $50 a year in tape to be Customer service friendly then that's a very small price to pay in this environment. She looked at me and was dismissive. Guess the extra dollar she is making on maybe 10 people a year is gonna really put her over the top with revenue. There's another postal place on College Avenue which I'll be going to from here on out. What a fool.

Incredibly unfriendly, disinterested in business, hanging out on phone, should not be in the…read moreservice business.

SCAMMER!!! I was quoted $80 for a Priority Mail envelope…read more When I questioned the price, the woman working at the desk was incredibly rude. I decided not to use their service and went to the USPS location across the street near Publix, where I paid $10 for the same type of Priority Mail service. I also spoke with the USPS employees about the price I had been quoted, they laughed and were surprised by the amount. They also told me the owner of the pack and ship, buys stamps and other supplies to upsell at their pack and ship store. I'm a local and have supported businesses in this area, including helping various businesses after the hurricane. I believe customers deserve to know when they may be paying significantly more than they would through USPS directly- and they certainly deserve to be treated with basic respect when asking a legitimate question about a price. I strongly recommend the USPS (which mins away) before using this Pack & Ship location. I will not be returning, and I'll be sharing my experience with other members of the local community.

The worst ever. I was dropping off a FedExpackage. the girl was sitting on the counter doing…read more nothing. The label was a little faded. Didn't even get up and try to scan it said she would not take my package because it wasn't scannable. I told her that yes it is. she told me FedEx won't even take it.Honestly, this place should've been out of business a long time ago.

Gave them multiple chances to remedy the situation. Shipped a painting but broke the glass. Fixed…read moresent receipt no reply. Do not trust. I have had great success with other pack and sends but this is not a trust worthy store.

Arlene has always been friendly, responsive, and helpful when I've gone in! They've shipped a…read morecouple of very important items.. one heirloom and another very fragile item. I couldn't be happier with their efforts!

Always Super fast and very convenient. It's an easy place to use for my shipping needs!read more

Excellent service, amazing staff and professional. I had to have finger printing done and they got…read moreme scheduled that same day!

5 star customer service at this location. Danielle and Dawn both went out of their way to help me…read morewith designing and printing business cards on the spot, faxing documents, and just connecting as humans and not as a number. Highly recommend this store and those two employees. Wow!! God, those ladies deserve a raise.

We were the only ones in the store. The girl that helped us , wasn't super friendly. Maybe that was…read morejust her personality. It wasn't that she didn't help us, she just seemed annoyed if we asked questions. Maybe she prefers being behind the counter and not dealing interpersonally... The store was clean and organized but customer service could have been a little more engaging ...

I ordered HP print cartridges on a Wednesday from Staples. I was going to go to the store and…read morepurchase the item that they said was in stock, but was promised that the ink jet cartridges would be delivered on Friday, that latest. The item was not delivered on Friday. I then received notice that it was delayed by the delivery driver and it would be delivered on Monday. I called Staples 1-800 number and after waiting on hold for customer service was disconnected. This is the second time Staples has done this to a delivery. I should have known better. Just want to warn everyone that Staples delivery service is very deadline unreliable. Better to go to Walmart or Target.

First time here! And I have to say, it was really clean, and shelves were stocked. I was looking…read morefor a magnifying glass/lamp to sit on the table. I had gone to several others stores, and wasn't successful. Very glad that I came in. Found exactly what I needed for a decent price. As I was walking by, I spotted L.L.Bean backpacks! Whoa

Very helpful, store was clean , only negative was the front area was not properly stocked. No air…read morebills. Card display was disorganized and needed filled. The staff was efficient and helped me process a ground order . They were having issues with their computer system and so things went slowly but the cashier was conversational and apologized for the delay. I would definitely recommend based on todays experience.

Tried to sell some headphones but after buying the label I realized it cost more than the…read moreheadphones the item weighed .75lbs and it cost $24.44 to ship and my buyer paid $18 now I'm out $6.44 plus selling fees

I don't know what these guys are doing but when you call they want your credit card number and then…read morethey never showed up!! I called again to find out where they were and customer service was a recording. I'm glad I didn't give them my number. Looks like a scam

I ship a lot of packages there never a problem get good service ,never an up charge…read more , lots better than waiting in line at page field, and you can get a $2.00 bagel right next door.

very good family owned business. provide great service…read morealways helping customer as much they can..