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    The UPS Store

    2.8 (37 reviews)
    Open 8:30 am - 7:00 pm
    Updated 1 week ago

    Services - The UPS Store

    Copymaking services

    Faxing

    Mailbox centers

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    Printing

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    Recommended Reviews - The UPS Store

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    Photo of Lisa P.
    326
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    6150

    7 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 8
    Thanks 2
    Love this 5
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    13 days ago

    Helpful 0
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    11 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    6 months ago

    Helpful 0
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    2 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    7 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    7 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    Photo of Paul W.
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    3

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    2 years ago

    Business owner information

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    Local

    Helpful 0
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    Photo of Gary C.
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    5 years ago

    Helpful 2
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    Love this 1
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    4 years ago

    Helpful 1
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    8 years ago

    Helpful 2
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    Photo of Cindy T.
    955
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    6 years ago

    Helpful 1
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    4 years ago

    poor customer service. nickles and dimes you. even with free return shipping they charge you for tape. ridiculous!

    Helpful 0
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    Love this 1
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    4 years ago

    Helpful 1
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    7 years ago

    Helpful 2
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    4 years ago

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    4 years ago

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    Photo of Tim S.
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    7 years ago

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    6 years ago

    I'm pleased with the quick, efficient service and his kind reminder to keep the receipt as my proof that I returned it.

    Helpful 2
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    Love this 1
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    8 years ago

    Helpful 0
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    5 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    9 years ago

    Helpful 0
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    7 years ago

    Helpful 1
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    10 years ago

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    Photo of LaToya M.
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    9 years ago

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    Photo of La P.
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    10 years ago

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    Photo of Diana T.
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    11 years ago

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    Photo of Dean D.
    267
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    7 years ago

    Really bad customer service. Person I spoke with was rude and short with me. Hope this doesn't happen to anyone else

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    12 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    Photo of Mary M.
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    12 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Marcella,Kim, Karen, Kate, Ray, & Denali are the best team ever!!

    Mentioned in 2 reviews

    Read more highlights

    Staples - The one on the left is the new order. The right one is one of my last batch ordered in October

    Staples

    (33 reviews)

    I've gone to ordering all of my office supplies on the apps since that became the only option back…read moreduring the pandemic and I realized how convenient that is. However, I accumulated a ton of in cartridges. So I had ink cartridges that I needed to recycle for $20 rewards credits and went to Staples on 96th and Cicero in Oak Lawn. The employees were polite and helpful, but I was baffled at the fact that they did not have the ink package that I ordinarily purchase! Also, the cost of the ink was pretty high.

    I went to return an Amazon order. Chris insisted he only needed to scan 1 barcode for the return…read moreeven though I was returning 2 different items. He assured me that the other barcodes automatically generate. Few hours later, I get a refund on 1 return but not the other. I contact Amazon and they said the code never got scanned. After calling the location, Mickey and the other representative both hung up the phone on me and kept putting me on hold in the middle of me speaking. When I got back to the store to see why my return hasn't been initiated, I had to wait 30 min while they can find my package. Then Mickey tells me the GM Jeremy was there. I asked to speak with Jeremy and he showed no interest in what I had to say, telling me he just recently took over this store. Overall nobody cares at this location and will give you dirty looks when you tell them that they made a mistake. Definitely take your business elsewhere.

    MEA Pack & Ship

    MEA Pack & Ship

    (9 reviews)

    I'm writing this review on behalf of a close friend who had a very serious and stressful experience…read morewith this location. He shipped personal items (used clothes and personal belongings only), but the agent incorrectly declared the contents with completely false information and inflated values that did not belong to him (hundreds of clothing items and even unrelated goods). Because of this negligence, the shipment was: Misrouted internationally Delayed for over 2 months Subjected to excessive customs duties and investigations My friend had to visit this location over 50 times trying to fix the issue. Despite this, the staff initially refused to correct their mistakes and showed unprofessional and disrespectful behavior. The situation caused significant financial loss and extreme stress, affecting not only him but also his family overseas. Only after major escalation and confirmation from DHL abroad was the issue partially corrected -- clearly proving the error originated from this agent. The case has been formally escalated to multiple parties, including the Illinois Attorney General's Office, DHL offices in Florida, and DHL offices in Germany. All supporting documents and evidence have been submitted for official review. Additionally, there were serious concerns about inappropriate and potentially discriminatory remarks related to religious identity, which raises further questions about the professionalism and conduct of this location. This is not a small mistake. This is serious negligence that caused real damage. I strongly advise anyone to be extremely careful when dealing with this location.

    These people stole over $300 from me and are refusing to engage with U-Haul over getting it…read moreretuned. I returned me rental and the person working said I was all checked in and good to go. They then charge me saying I drove hundreds of miles and had the truck for multiple more hours. This did not happen and I provided pictures to proof of the day, time, location and mileage of when I returned the truck. The managers here have refused to look at those pictures so I'm taking it here. Give me my money back and I'll take down my reviews.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (88 reviews)

    $$

    If I could give zero stars, I would. My experience at this uBreakiFix location was a complete…read moredisaster from start to finish. The staff member who "helped" me (pictured here) was rude, dismissive, and arrogant from the moment I walked in. He acted like answering basic questions about my repair was a burden, rolled his eyes when I asked for details, and clearly had no deep knowledge of hardware repair. Their diagnostics were inconsistent and suspicious. When I dropped off my device, they said there was no water damage. Later, after they failed to fix it, they suddenly claimed there was water damage -- contradicting their own report. This is a common scam tactic to avoid taking responsibility for failed repairs. To make matters worse, they use cheap, non-OEM parts that aren't fully compatible with your device. After their so-called "repair," my MacBook had issues it never had before like poor touch response on the trackpad and keyboard keys being loose. When I pointed this out, the employee blamed me instead of acknowledging the poor workmanship. This place fails in every way that matters -- no professionalism, no accountability, no quality parts, and no real expertise. If you value your time, money, and devices, go to a reputable repair shop or an authorized service center. uBreakiFix in Oak Lawn is the last place you should trust.

    The employee was rude and made me not want to do business here. Not sure how the actual service is…read morebecause I didn't get that far.

    Vital-Pak Courier & Logistics

    Vital-Pak Courier & Logistics

    (1 review)

    I've used Vital-Pak Courier services more than once, and they have always gone out of their way to…read morebe accommodating. I needed medicine picked up from my doctor's office and delivered to my house during the pandemic. My doctor's office has not been operating at full capacity during this time and they insisted on knowing exactly when the courier would arrive because of locked doors. Vital-Pak was very accommodating and told me the exact time they would arrive. In my experience, the best that other courier services will do is give you a 2-hour window of when they will arrive, and charge you more for it. Whereas Vital-Pak gives you better service at truly unbeatable prices. I also feel that their customer service is outstanding. It is always a pleasure dealing with them - very friendly!

    From the owner: Same Day On-Demand Courier | 1-4 HOURS | Serving the Entire Chicago-land area | Vital-Pak Courier…read more& Logistics Co. is based in Oak Brook, IL, with its warehouse, Ship Center, and order fulfillment facility located in Lisle. We are a full service, same day courier & logistics provider conveniently located near all the major Chicago-land highways allowing us the ability to manage your critical demands and logistical services in a timely manner. We offer same & next day deliveries, 1-4 hour "on demand" service, scheduled routes (routine pick-ups), long distance (Midwest) deliveries, packaging, shipping, stocking, order fulfillment and warehousing. Our overwhelming commitment to our customers, and unparalleled service, guarantees quality performance, reliability & professionalism, each step of the way. We're the trusted and dependable custom courier company, providing second-to-none service throughout the greater Chicago-land area.

    The UPS Store - copyshops - Updated May 2026

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